Complaint Rating:

Company information:
Super 8 Motel
959
United States
Phone: 913-888-8899
www.super8.com

I was with a friend of mine staying in room 317 on Friday night. When I left, I accidentally left my bad in the room. It wasn't a few hours after check out (Saturday afternoon) that I called the hotel. I know for a fact that the bad was left in the room but the Motel people would not help me. They kept throwing excuses at me saying that certain people aren't in the office and I was asked if they could call me back the next day when the right people were in. They took my name and number. The next day I called them back and was given the same run-around. Wrong people are in the office and asked if they could call me back. This went on for several day. On Monday I called the 3rd time and asked to speak to a manager. I was told once again that the wrong person wasn't in the office and I was asked if they could call me back tomorrow. I now know for a fact that the cleaning people cleaned the room and stole the bag without reporting it and the management/staff is covering up for it. I called a lawyer and am taking them to small claims court. DON'T EVER STAY AT ANY SUPER 8 MOTELS. STAY AWAY FROM SUPER 8 UNLESS YOU WANT YOUR STUFF STOLEN.