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Rusted Awning Components
Complaint Rating: 
Company information:
SunSetter Products
184 Charles ST
Malden, Massachusetts
United States
Phone: 800-876-2340
sunsetter.com
$1300 on a rusted eyesore! AFTER ONLY 1 Year OF USE, we noticed that the center support brace on our SunSetter awning is rusting. Not only is the entire painted surface rusting, but the spring mechanism is rusting as well. The company would either SELL US $6 of touch up paint. or charge us $50 to send us a replacement WHICH MAY RUST AGAIN! "Since it still works." they said, "it shouldn't be a problem." That's NOT CUSTOMER SERVICE! DO NOT ORDER FROM SUNSETTER.
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