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Summer Bee Meadow Complaints & Reviews - Terrible experience

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Summer Bee Meadow

Posted:    Justin

Terrible experience

Complaint Rating:  50 % with 2 votes
Contact information:
Summer Bee Meadow
United States
summerbeemeadow.com
I ordered an item from their website and waited. And waited. And waited. I looked up their phone number from my credit card statement and left a message. No return call. Called several more times. Sent an e-mail and have received no reply.

Apparently this is a scam artist and they have no intention of shipping anything at all.

I notice in another report on this web site that makes a similar complaint. The company's rebuttal states they've been dealing with a large amount of orders and that is the cause. If that is the case, they should contact their customers as they leave phone and e-mail messages and let them know what the problem is. This is what a reputable business would do.

They should also not charge the customer's credit card until the order is ready to ship.

I have worked as a customer service manager for a company with customers all around the world. Taking care of the customer in this way is very easy and it saves time in the long run.

If Summer Bee Meadow cannot ship my order immediately, I need the amount refunded to my credit card at once.

There is really no good excuse for treating customers this way.
Comments United States Home & Garden
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Summer Bee Meadow - Fraudulent company


Comments

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 25th of Jun, 2011 by   Owner - Summer Bee Meadow 0 Votes
This appears to be a part of a targeted harassment campaign by a member of the Hydroxy* enthusiasts' groups that inundated and overwhemed our business with literally thousands of unsolicited orders for hydroxide chemicals needed to allow their "make your car run on water" devices work. Thousands of orders in a short time were followed by thousands of emails and some dedicated harassments by a few individuals at several different websites. Note that this 'complaint' is identical to others posted at other sites and even identical to another posted at this same site. In every case, these postings are under different assumed names without supporting identifying details provided.

* [ "Hydroxy": An aggregation of online interest groups of people who believe that separating oxygen and hydrogen from water in electrolyte solution and sucking the vapors into a car engine will result in "doubled mileage", "zero harmful emissions", you can "run your car on water", etc. These people are outside of Summer Bee Meadow's normal customer base and include some individuals that have literally made claims in their discussion groups that their rivals in these endeavors have "planted chips" in their heads. Seriously! ]

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