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4.1 71 Reviews

Sulekha.com New Media Complaints Summary

3 Resolved
15 Unresolved
Our verdict: With Sulekha.com New Media's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Sulekha.com New Media reviews & complaints 22

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1:08 pm EDT
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Sulekha.com New Media Registered Training provider -ArrowInfoSolutions LLC, Fraud vendor

THis is the feed back for both Sulekha.net US as well as the online training provider ArrowinfoSolutions LLC, 487 Parsonage Rd, Edison, NJ-***.
This training provider only cheats the people giving the wrong commitment, wrong course content and fake trainer from India. I paid for SAP HANA training. Before training they sent a course content and everyday duration of training +help in certification +job assitance. Keeping all thing apart the trainer was not able to to fulfill the course content. He was just misguiding the people which are of non SAP background. From very first week I complaint on the training flow but once the fees paid no one from the training providing company was reachable. No replies to mail. I asked for my refund as I was not continuing the training. But no one replied

After 15-20 days of chasing they are saying that you have completed half of the training we cannot refund the amount.
I don't know what I gained out of it.
Here comes the Sulekha, net in picture. This the website which publsh these kind of fraud vendor without even verification. I checked on the address provided on Sulekha.net for ArrowInfosolutions LLC in the map in NJ. But its pointing to a parking of a mall. That address doesn't even exist. How they registers those kind of fraud people. Beware of taking any services from Sulekha.net as well as such training provider

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Sulekha.com New Media Neugene is a good company to work with

I am working at Neugene International Inc. at Mumbai, as ASM - Sales.

I love my job. It's quite interesting and challenging.

I am well paid for my job, good salary and incentives.

Really a good company to work with.

Cheers.

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Sulekha.com New Media Review

Dhanush sir is one of the leading faculty for the SAP market.He taught me very well with indepth subject knowledge with real time specifications.He guide me very well for the interview point of view to get into the company.So Igrowsoft is the best for the SAP.

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Is Sulekha.com New Media legit?

Our verdict: Complaints Board's thorough examination reveals Sulekha.com New Media as a legitimate entity with notable strengths. Despite a 16% resolution rate on customer complaints, which invites a closer look, Sulekha.com New Media stands out for its commitment to quality and security. Clients considering Sulekha.com New Media should delve into its customer service record to gauge compatibility with their expectations.

Sulekha.com New Media earns 91% level of Trustworthiness

Perfect Trust Endorsement: Sulekha.com New Media achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Sulekha.com New Media. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Sulekha.com New Media has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Sulekha.com New Media has registered the domain name for sulekha.com for more than one year, which may indicate stability and longevity.

Sulekha.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sulekha.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Sulekha.com you are considering visiting, which is associated with Sulekha.com New Media, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Sulekha.com New Media have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Sulekha.com New Media website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Sulekha.com New Media has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 18 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
  1. Pros
    1. Diverse service listings
    2. User-friendly interface
    3. Verified business profiles
    4. Customer review system
    5. Localized search options
  1. Cons
    1. Limited geographic reach compared to global players.
    2. Intense competition from niche service platforms.
    3. User experience varies due to service provider quality.
    4. Ad-heavy platform can deter user engagement.
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Sulekha.com New Media By kandarp kumar thakur

It is a good college with good infrastructure and faculty.

Placements: The placements at this college are very good. Placements mostly depend upon the student's capabilities and their hard work. College provides the best internships and placements in all domains. Companies like Amazon, Infosys, TCS, Wipro, etc. are visiting and selecting students every year during the placement period of students and providing great opportunities.

Infrastructure: The college has an eight-storied building. Every classroom is fully air-conditioned with Wi-Fi enabled campus. Good campus life with state-of-the-art infrastructure. The infrastructure is great. The college also has a library with a lot of books which students can use, two computer labs, video and audio labs, etc.

Faculty: The faculty of this college is very helpful and supportive to every student. I like the faculty of my CS & IT Department. They are very professional. They always try to persuade the students to do their best. They support and encourage us in co-curricular activities as well.

Other: During the pandemic time, classes were going through in an online mode. CS IT dept. organized the college fest "Tech - SAMAAROH" during the tough time to keep us happy and well-connected. It was conducted in an online mode which gave every student an opportunity to participate in various events and a chance to learn new things. I am glad to be a part of the core organizing team, and I have gained great experience in organizing the event. The college organizes various guest lectures, industrial visits, seminars, and Alumni interactions on a regular basis. The college has tied up with various national and international places for conducting short-term courses. I have got an opportunity to join such programs even before my formal classes commenced.

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11:22 am EDT
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Sulekha.com New Media - BA training and placement on Sulekha is a scam

I live in Columbus, Ohio, USA. I opened Sulekha website and it asked me to "sign in with my Google ID" and I did and my contact number was showed on the website, then, I received some calls for Business Analyst training and job placement providers. I selected one of those named "GreatOrigin IT." The person named Jason (Ph: +[protected], email...

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5:14 pm EDT

Sulekha.com New Media KeyLineITS and KeyLineSoft

This company is fake. Exploiting people in need of job.

Fooling them by assuring about job placement after training. Training also conducted very badly and no response after full money is paid for training. I apid $600. Please don't join for any courses or don't believe about job placements. They are organizing with 2 names KeyLineSoft annd KeyLineIts.

I tried to post reviews about these frauds in sulekha but couldn't see applied to them.

Desired outcome: I don't want people to waste their money as they are already in job search.

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7:42 pm EST

Sulekha.com New Media Astrology services

The listings for astrology based services are totally a scam. Got scammed by 2 providers without any results. I kept receiving phone calls and agreed with one provider for services.
Its sad sulekha Does not verify business and just puts up services. You guys are hand in glove with such business and not verifying then is a pure scam. Stop robbing people this way and listing fake services. You guys boast about your listings but cant do a background check before listing a business? By the way, I got scammed by a Verified business and everything on your website is a scam. All you guys care is site traffic and your revenue. You people are a scam too. Several of your Verified business listings dont even have a website. Its a shame millions of people get scammed due to your false listings

Desired outcome: Kindly verify this business and ensure fake reviews are not posted. Possible refund or completion of services paid for. Remove business listings like this

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3:09 pm EDT

Sulekha.com New Media IT Training and Placement Scam on sulekha

There are big SCAMS going on on SULEKHA regarding training and placement. The fake companies are running from call centers and they have been registered with sulekha. I have been a victim to a training and placement scam. Do yourself a favor and avoid going through sulekha for your job search. I can tell because I have been a victim. I Paid $618 to a company named GREAT ORIGIN IT INC that called me by getting my information from sulekha. After I paid them, they made a fake unprofessional resume. Its been 4 months and they dont respond anymore to my emails or phone calls. I have complained to sulekha but have not got any response. My friend has also been scammed by another company named CACHE IT STAFFING INC. similarly called him through Sulekha. I ask sulekha to refund my money and stop giving platform to fake scammer companies unless they are involved in it. It does not take long for these scammers to change the company name after being reported fake and start to scam people again. They are also registered as KEYLINE SOFT on Sulekha. Avoid the these scammers its just a waste of your time and money.

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Farrukh Sahi
, US
Aug 23, 2023 11:27 am EDT
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Very true. I'm also a victim. They were indians who did a fraud to me in the same way.

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2:19 am EDT

Sulekha.com New Media subscription for leads; scammers south indian company

*
I want to request the attention of sulekha.com supervisors, managers, vice president or president.

I think there is a big issue going in with your company. Below are the points

1) your telemarketing team has been calling me and pushing me to try your sulekha.com services with a full refund clause and assured that i will get better services than just dial and i wont regret.

2) i am already registered with just dial and was almost okay with their services, however no complaints from them, there process and customer service is just excellent.

3) your sales person came, pushed me to try the services and if i dont like it i can get the refund, he didnt mention your inr 200 monthly charge, and i bought the service.

4) he insisted me to send the documents, payment right away and the day he came i made the payment and documents. I asked him about the business categories, he said we can do changes, we can delete or upload later on which he said i will come to your office tomorrow to help you install application and guide you everything. I run a placement consultancy for international bpo and call center not a domestic bpo and i need those leads where in other business person knows that this consultancy is not free. He confirmed me everything with the yes!

5) within the same day i got verification call and i was told about my business categories, payment, all discussion on call is final despite of whatever sales agent has mentioned, it raised my brows, he then also told me that i have to pay 200 inr extra per month, which i told him that sales guy didnt mention that.

6) he then asked me to contact sales person, to seek the clarity, as the sales guy came on the phone, he was saying "sir wo apke payment mein include hai, apko alag se kuch nahin dena" what the crap, he played smartly on that clause. I let that matter go and accepted the deal.

7) verifier again confirmed all on which i asked about the refund, he then sd if you are not happy with the services i can seek refund.

8) somehow at nght or next day i got a lead from sulekha, i was blank as i wasnot expecting the leads until that sales guy come to my office and guide me and help me choose right categories.

9) i called him and asked, he sd sir aap customer service pe call karke band karwalo, i was literaly pissed off with this behaviour, then i requested him to do this as i dont have any clue about these and these are paid leads for which i am in panick, as i was not ready and also it was coming from wrong category, he assured it will be refunded or he will get it done

10) next day again, he didnt come, i waited and called

11) again he went missing i kept on waiting, i called the telecaller guy, he sd he will ensure he will come
12) next day again he didnt cme
13) full 1 week passed
14) again i started getting wrng sulekha leads, no idea how to stop it
15) called the sales guy, he sd sir office band ho gaya hai, mein bahar hun, aap khud he customer care pe call karke band karwali jiye
16) called customer care - some south indian people answered the call, accent was different, voice was on and off, clearly some phone issues were there at there end, i could sense it on many calls that i made later on, it caused lot of stress
17) again i called telecaller to ask what to do, as the guy is not coming, he assured your meeting is fixed sir today he will come.
18) i kept on waiting for that guy, that entire day went and in the end tele caller sd he will come tomorrow
19) i again called ashwani the sales guy, he then didnt answer my call and messaged me my daughter is ill. I thought its okay
20) again the next day no call, no reply to my text, no notification and now almost 11-12 days have passed.
21) i wrote email to care@sulekha.com in regards to cancellation and refund on 27th august 2019, i got no reply from the email team then i wrote email to telecaller the same guy who has been following up with me from last 3-4 months shubhamr@sulekha.net
22) now things changed, this guy kept on calling me and i asked him to reply me everything in the email, not on a phone call anymore.
23) today its 30th i called customer support 1800-420-1212 to check the status of my cancellation and complete refund, these people gave me a touch time again, by saying that you will get a call in next 3 days as your complaint is registered today.
24) this is the only reason i am putting my complaint here on consumer complaints, to have something as a proof at my side, that how such a big companies, with 100's of manpower cant handle their employees or customers and we giving them money so that we can grow the business. Its a sheer waste of my precious time that i want to use for the benefit of my business, for the benefit of india to grow good business and quality business.

Shame on those employees who took company name and customer's for granted!

Please refund my 100% money, sulekha is not yet ready. Need to first finish your internal training, team development and customers response time and better phone line's.

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8:03 am EDT

Sulekha.com New Media stop leads, unsatisfied, please refund the money

Please some manager should call me

Please refund the money
Why my entrance coaching for m.com keyword is not seen as paid

Thanks

Rohit khanna

[protected]

M.com entrance exam coaching | income tax coaching for b.com in delhi - rkifm

M.com entrance exam coaching | income tax coaching for b.com in delhi - r...
Rk commerce classes : best institute in delhi for (income tax coaching, m.com, b.com, b.com hons, eco hons, ca,...

Http://www.onllinecommerceclasses.com

If no action will be taken then I will move to the court

People involved
Imranna
Sumit from noida
Shabhnam
Senior executive suresh

Senior executive suresh is useless person as your custome care
You all are cheaters starting from imranna
No leads are verified leads
No ready to make to speakto senior person

Not willing to help

Just sending false lead
You ask any thing, they dont know
Just every day they say we are working on your campaign

They dont know how to speak to the customer

I have made numerous complaints but of no use, now writing to pmo office, consumer forum, your top boss, that how to make foolish to people like us
I think this company is a cheater
Out of so many leads no lead was converted

Explain me what to do

Why dont you refund the money back

An unsatisfied customer will be always give good remarks

If you provide serviceand at least some polite ness, soft skill and some manners should be there

Rohit khanna
[protected]
[protected]

Please it is a request train your people
Please dont fool people
I am totally unsatisfied with sulekha

Please I like to talk to ceo of this company

Rohit khanna
[protected]
[protected]

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5:13 am EST

Sulekha.com New Media it training and placement - scam

Dear folks,
If you are planning to take an online course from sulekha then this review is for you.
They took my money 618$ (usd) and wasted my time (10months), let me share my experience in brief,
I was looking for it training and placement while searching on google; sulekha name appeared that they give training and also provide job placement,
Then I called sulekha to know more about it training and placement, they said our clients will call you for further discussions,
Here comes the scammer (belinfotek) they called me and pleased me to enroll with them as they give training as per the current market and also provide job placement with their vendors and clients as they got many jobs openings, I was trapped with these words and I had to pay these cheaters,
Belinfotek is fraud it training and placement company,
Recently they changed their business name to bluelinesoft,
Training - they agreed to complete within 5 to 6 weeks but they took 12 weeks to complete after many follow-ups
Resume - they agreed to complete within 1 to 2 weeks but they took 8 weeks to prepare my resume after many follow-ups
Mock interview - every time I was asked to gain more technical knowledge, as I was trained on a basic level it was impossible for me,
Vendor interview - it was fake interview some xyz companies called me they took my interview and never shared the outcome, then one day I called them back to check my status, well I was shocked to know that they were it training companies and they said we are not vendors to conduct interviews and apologized me,
Job placement - when asked for placement - belinfotek stopped communicating and blocked my calls and they didn't bother to reply my emails,
I have sent more than 500 emails and called them every day and left voicemails to call back and update my status but till now there is no response from them.
Don't be a victim like me with sulekha and their clients, read their reviews and then decide your future, good luck mates!

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Sulekha.com New Media it training and placement scam

Sulekha and it's client Belinfotek cheated me, they wasted my time and money, beware of this scammers they are professional cheaters, don't pay them a penny, there intentions are to cheat and earn money ... if you pay them they will play for certain time then disappear as they did the same with me, I was trapped with this company they use to call me everyday and convince me to enroll for training and placement as they got plenty of jobs with them, they lied me & currently they are not responding my calls and emails...
These people are shameless [censor] working under one roof, They better beg on streets rather earning by cheating others at-least there family will be proud of there earnings, this shows there upbringing and from what families they come from...All MC and BC working together...FO..AH.

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Resolved

Sulekha agreed to refund my money.

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9:02 pm EST
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Sulekha.com New Media ba/qa it job placement

I was looking for OPT Job Placement. I was in contact with their representative she was following every day for me to enrol in one of their so called IT Placements . Promised me of Job assurance and support. After, I completed my training communication from the placement was completely eliminated. I tried calling them for my Resume Preparation and Mock Interviews which they promised from day One. Process was not moving at all until 2 months. Somehow I tried to contact sulekha again for help but did not get any productive results. Placement employee was not helpful at all. The only time sulekha and placement were concerned for me when I had to pay them. As soon as I paid $1000 and training was over no body ever bothered to move my process. Both the companies have wasted my OPT valuable time. I will need results otherwise I will pull both the parties in court. Beware of them and do not get trapped. I need my full refund otherwise I am contacting State and Report sulekha Scam and this will make difficult for placement and sulekha to survive. I need quick response and urgent attention!

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Update by UStrainee
Feb 21, 2018 11:26 pm EST

I haven't got any positive response yet.I need my money back.I contacted sulekha and placement 15 days ago but still no response.They both just wasted my important time that I had to take care of.Anways if I don't hear anything than I am proceeding the issue with the court.

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10:18 pm EST
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Sulekha.com New Media fake services and their leads cheated for 10000 inr

Fake services n their leads cheated for 10000 inr.
Dont go with sulekha.
Faltu service if we are calling customer they are from different states I am have recording also they took 10000 inr from us.
Customer we are calling they never requested for any service.
Just bakwas say
After one month name of that person is prashant he called me your lead is going to be finished not a single positive reply from that guy.
We told him we have recording of customer with fake leads he told he call back but he never call. Just cheater. He was telling in tenure we will give you discounts... First return my money.. Which you have looted shame on this people n company

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Sulekha.com New Media softtrain technologies llc

Irequested for data science training institute from Sulekha for my wife & these guys called us. They assured about complete training & I paid them 600 dollars for training. First 10 days went fine then the trainer started showing all kind of tantrums & she was very aggressive. Now trainer does not classes saying that she has some technical issue & this company is doing nothing. I was under impression that Sulekha provides best references only but it has been shattered. Please stop cheating people by collaborating with this company,

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joy010117
, US
Jan 16, 2018 5:00 pm EST
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They have taken money for training for me and set up meetings to which nobody showed up. This is a hoax . Now they do not want to return my money

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12:46 pm EDT

Sulekha.com New Media unethical behaviour

One of our relative has searched through your website (sulekha) and booked household items in sharing with Iconic Packers and Movers to transfer from new delhi to Patna. They have not asked for delivery address and when we ask to write down the delivery address, told will take from phone at the time of delivery. Taken advance of Rs.10000/- and not mentioned it in money receipt given to us and told at the time of final billing will adjust it. On 30th he has booked and till the household items kept in his warehouse and asking us to pay the octroi and insurance charges then only he will send household items. He is not receiving calls also and we are very afraid that we have booked and given our household items in the wrong hand but we have faith on you. please ask him to send our household items at the earliest.

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Team Sulekha Response
, IN
Jun 07, 2017 12:35 am EDT

Hi Manoj,

We apologize for the inconvenience caused. To resolve this issue, we would request you to share the mobile number (used to request for the need).

To share these details, you can call us at our toll-free number [protected] or mail us at yp@sulekha.net or WhatsApp us at [protected].

We’ll reach out to you within 48 hours after you share the details as mentioned above.

Regards,
Team Sulekha

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7:53 am EST
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Sulekha.com New Media salesforce training

Do not do business with the company or anyone associated with them. It has been over 6 months since completing salesforce training and no one with your company has found me a job opportunity! I took the training from a company based in houston, tx and was assured that I could be placed in the houston area. I will be reporting this company to the texas attorney general's office. These are just india-based organizations with virtual us addresses providing cheap labor for h1 visa holding indians. There is no one at the houston address and i'm going to make sure everyone in the houston area knows that unless you are from india and need an h1 visa don't waste your money. Hopefully, the trump administration will put an end to this crap.

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Sofia John
, US
Sep 15, 2017 6:30 am EDT

We regret to hear about your bad experience and would like to help you out. Please do share the details of the service you had opted to help us serve you best.

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Sulekha.com New Media Fraud ticket issued

To whom it may concern,
I am writing this email in regard to fraud ticket that was issued to My family (dad, mom n my son) on 9 th September travelling from Kathmandu to Sydney (return ) flight . I bought economy class. My mom n my son was stuck at Singapore transit because two of the ticket payment was not clear from the credit card. I contact at Travel agency, Nepal but they told me that everything is okay and nothing can be done . I immediately contact at USA and they told me that two of the payment was not done . I have listed the two travel agency .

My concern of this email is that I want to get back all the refund from the travel agency because I desperately need to buy another three ticket from Singapore to Sydney at $2640 . Would you please contact them and get me help to refund the cash ? I paid $3500 at Nepal for return flight . I am in huge loss .

I hope you will take this matter as an emergency and investigate as soon as possible . I have listed below the travel agency details and some necessary information.

I am looking forward to hearing from you soon .

Thank you
Rajani Sunar

DOKO TRAVELS & TOURS PVT LTD
MITRA NAGAR, NEW BUSPARK, KATHMANDU, NEPAL
TEL : [protected]
FAX: [protected]
EMAIL: [protected]@GMAIL.COM

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Update by Razni
Jan 10, 2017 3:42 pm EST

Please ignore this complaint as this has been resolved . The third party was liable for the issuing of ticket . Case is already resolved . It is safe to buy the tickets . I have again booked the ticket for my parents from Australia and Sydney . They travel very safely

Update by Razni
Sep 19, 2016 2:47 am EDT

This ticket was issues at SAN DIEGO, Malvin Gordan | Sr Travel Consultant
Malvin@Travelerhelpdesk.comUSA ( +[protected]) EXT 1521
IATA NO: 5708776, DATE OF ISSUE: 31 AUG 2016, ELECTRONIC TICKET : [protected], ` (MIRAJ BISHOKARMA), BOOKING REF NO: 3L9JUI AND ELECTRONIC TICKET : [protected] (SUK MAYA BISHWOKARMA) BOOKING REF NO: 3I04U2.

Resolved

To whom it may concern, I am writing this email in regard to resolve the complaint against DOKO TOURS AND TRAVEL PVT . LTD that I made 3 months ago . I got full refund from the travel agency . As a human being, it is obvious that we make an error . After being investigation, this travel agency was proved as innocent .Although there was little loop hole, but this travel agency confess that error and apologies with us . Therefore, i would like to remove the reviews " fraud ticket issue" .that appears in google in the third line when you type this travel agency name . So, I would like you to kindly request to delete the complaint as soon as possible . If you need further enquiries please contact us : 0424521250 (Milan ) or 0426393974(Rajani) or my landline no : 0283854999 or email at : milan.bk@hotmail.com or rajani.sunar@gmail.com We are in Australia . Me and my husband are happy to give you as much detail as possible.

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S
11:04 pm EDT

Sulekha.com New Media sulekha.com is a scam

Please do not do any business with Sulekha its really a scam.

Pardon for the harsh comments but that’s the experience with Sulekha.

We are a software services organization located in Mumbai having good hold on online business but recently we are focusing on offline marketing as well(local market in India)

Earlier we had twice took the monthly service from sulekha but that was for very short time hence we did not felt about the scam.
This time we were expanding the marketing locally hence trying out various local directory listings options (Just dial is one of good till now we have). We were repeatedly getting calls from sulekha as we were their earlier customer, whenever the marketing guy used to come each time he used bring good statistics about leads on our earlier query. So finally we thought to go for it and as we had bad experience when we pay upfront for a year we argued for monthly plan but again the marketing guy came with various reasons with statistics. Finally we went for the yearly package considering it would be good as we have Justdial service (their competitor) which is pretty awesome (Just dial is really a good company compared to sulekha)

Till the time they were pitching all was good regular follow-ups, calls, answers to queries with good stats but as the payment of 48 thousand plus taxes for a year was done the scenario started changing.

While marketing, executive confirmed 3-4 leads a day with good statistics of other customer and as we had past experience of issues during cancellation we confirmed the policy and he said it to be 45 days we have watsapp chats for that.

As the plan started first week we received 3 leads on asking for explanation executive came up with excuses we thought its ok which continued for second week as well but now the executive was not receiving call, customer care was redirecting to executive. Third week we thought to cancel by this time marketing guy had blocked us for calls & from watsapp, so we mailed them then someone else called and does not know anything about our account comes up with excuses to help. Then we said we need to cancel then comes the next big thing the refund policy is for 7 days so cannot be refunded then we showed the watsapp chats with executive then started coming up with excuses stating allow us to see in the business, we will work on something.

We argued stating this are leads leads not a product, if the people are not enquiring with sulekha than from where they are going to send the leads :). Standard answers to run away from executives.

Than the cheap employees started bragging about, sir I will try my best, if I will refund than you will have impression that sulkeha is not good and we do not want that & majorly I will give in writing if this is not working we will refund you. We said lets be professional we do not want to have your service so better cancel as you confirmed on wastapp and also during the agreement but to that the executive said give me some time I will do my best. Nothing in written apart from repeated mails everything on call.

No response from person for 3 days on 3rd day executive says i was working out something give me more time, we said we need decision now then started their actual behavior they started stating will not refund do whatever you want and you won’t imagine the cheap employees they have hired they started misbehaving on calls and gone to the extent of giving bad words on call.

Our simple query to them was its not your company its private organization than why are you keeping the things to yourself please escalate to your seniors we will speak with them but no one is ready to forward they are handling us at their level at start with fooling around and now by misbehaving. They seems to have handled all clients this way only, we feel they feel using bad words people will stop or consider that money is gone and do not act.

We researched a bit and this is case all over India, I am in US will check over here as well if they are scam here in US too.

So in short they are a scam, please do not do any business with them. If you want directory listing go for Just dial way far better than Sulekha in terms of service and customer care.

We have all mails, watsapp chats & call recordings with those cheap employees of sulekha and we are going to consumer court with all this as somewhere the scam should stop (just google sulekha complaints you will see internet full of people sufferings).

We would appreciate if others who have faced the issues with suleka contact us on [protected]@spryox.com, we can create a storing case against sulekha and get our money back.

Names of the executives are as follow (not giving out numbers/official email address as they might be misused):

Marketing Executive : Ganesh
Customer Care Executive : Sunil
Other People : Rakesh, Megha, Raziya

All above are handling the case not forwarding or giving our contact details of seniors, this is what we are not understanding why they need to handle at their level.

Anyway do contact us whoever have faced this so we can create a strong case against the scam.

Regards,
SpryOX
http://spryox.com

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Umesh S
, US
Jul 02, 2016 1:24 am EDT

I agree with the complainant we have faced similar issue since june in Delhi. Will be contacting you shortly to see what can be done because we are considering legal consumer options against them. I suggest you also write to the consumer affairs ministry collecting their details and the details of complaints online. I personally purchased a Silver leads package for Rs. 5000 and only 2 leads in a month !

ComplaintsBoard
M
6:18 am EST

Sulekha.com New Media service or products don't exist at sulekha

Kindly make the refund process asap, I dont want to hear anymore excuses from your side. As far customer service goes, you folks are irresponsible and you certainly havent got a clue to your jobs. I am a longtime customer of sulekha with multiple accounts but this has been the worst experience, especially since I made the payment upfront. I am guessing that was certainly a fault from our side. Despite repeated calls and mails...I had no communication whatsoever for over 20 DAYS. I have know decided to have nothing more to do with sulekha, and moving away to better platforms.

Your regional manager is unfit for his position, if he isnt even bothering to pick a phone call. Please ask him to wear a pair of bangles & don a sari, even the womenfolk at sulekha have had atleast the courtesy to pick up a customer call & give some response.

It was only since I started bombarding you with calls, that there was some kinda luke warm response from your team - saying that you had some confusion for the last 20 days- All I can think is that you lot, are very much need of some medical attention in concern to memory losses & stress-levels.

If you cant be bothered with a providing a timely service or even a response to your customers, please dont bother taking the money for the same. I might have lost a paltry amount of Rs.10, 000 to you, but you have now lost over 100 plus customers.

XoXo

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Sulekha.com New Media Customer Reviews Overview

Sulekha.com is an Indian digital platform for local service businesses, connecting users with professionals for various services. It offers a range of categories including home improvement, coaching, training, and more. Users can search for service providers, compare quotes, and choose the one that best fits their needs. Additionally, Sulekha provides a space for user reviews and ratings, helping others make informed decisions. The platform also serves as a local community hub for businesses to list their services and for customers to find local events and interests.

Sulekha.com New Media In-depth Review

In summary: Sulekha.com New Media is a comprehensive platform that connects users with a wide range of service providers. It offers a user-friendly experience, a broad spectrum of services, and a reliable customer support system. While pricing can vary depending on the service, the site generally provides value for money. The mobile app enhances the user experience, and the company has a strong reputation for reliability and trustworthiness. Customer reviews are mixed, and the service booking process is straightforward. Sulekha.com has a wide geographic reach, and while it faces stiff competition, it holds its own with special offers and a responsive service team. The company also shows a commitment to user privacy and community involvement.

Overview of Sulekha.com New Media: Sulekha.com is a leading digital platform for connecting users with service providers in various categories such as home services, coaching, and training, as well as professional and business services. It has established itself as a go-to destination for individuals seeking to fulfill their service needs.

Ease of Use and Website Navigation: The website is designed with a clean interface, making it easy for users to navigate and find the services they need. The search functionality is intuitive, allowing for quick and efficient browsing.

Range of Services Offered: Sulekha.com offers an extensive range of services, from home maintenance to educational tutoring, catering to a wide audience with diverse needs.

Quality of Service Providers: The platform features a mix of service providers, and while many are skilled professionals, the quality can vary. Users are advised to read reviews and ratings to gauge the reliability of providers.

Pricing and Value for Money: Pricing is competitive, and while it can vary by service and provider, users generally find the platform to offer good value for money, especially when compared to traditional methods of finding service providers.

Customer Support and Responsiveness: Sulekha.com provides a responsive customer support team that can be reached through various channels, including phone and email, ensuring that user inquiries and issues are addressed promptly.

User Interface and Mobile App Experience: The mobile app is well-designed, offering a seamless experience that mirrors the website's ease of use, making it convenient for users to request services on the go.

Reliability and Trustworthiness: The platform has built a reputation for reliability, with many users returning for additional services. Trustworthiness is reinforced through user reviews and ratings.

Customer Reviews and Testimonials: Customer reviews on Sulekha.com are varied, with some users reporting excellent experiences and others encountering issues. Prospective users should read these reviews to set realistic expectations.

Service Booking and Transaction Process: Booking services through Sulekha.com is straightforward, with a clear transaction process that allows users to schedule and pay for services with ease.

Geographic Reach and Local Availability: Sulekha.com has a significant geographic reach, providing services in numerous cities across India, which makes it a convenient option for users in various locations.

Comparison with Competitors: When compared to competitors, Sulekha.com holds its own, particularly in terms of service variety and geographic coverage. However, users may find different platforms to be more suitable depending on specific service needs.

Special Offers and Discounts: The platform occasionally provides special offers and discounts, which can enhance value for money and attract new users.

Response Time to Service Requests: Response times can vary, but Sulekha.com generally provides a prompt reply to service requests, which is appreciated by users seeking quick solutions.

Cancellation and Refund Policy: The cancellation and refund policy is service-dependent, and users are encouraged to review the terms carefully before booking a service to understand their rights and obligations.

User Privacy and Data Security: Sulekha.com takes user privacy and data security seriously, employing measures to protect personal information and transaction details.

Corporate Social Responsibility and Ethics: The company demonstrates a commitment to ethical practices and corporate social responsibility, though specific initiatives are not detailed.

Community Involvement and Social Impact: Sulekha.com engages in community involvement, contributing to the social impact through various programs and partnerships, which enhances its corporate image.

Website Performance and Technical Reliability: The website is generally reliable with good performance, though, like any online platform, it may occasionally experience technical issues.

Final Verdict and Recommendations: Overall, Sulekha.com is a solid choice for users looking to connect with a wide range of service providers. It is recommended for its ease of use, range of services, and reliable customer support. Users should leverage reviews and ratings to select the best service providers and take advantage of any special offers when available.

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