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Subway complaints 1101

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11:30 pm EST
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Subway subway coworker

Let me start off by saying that this was the absolute worst job ever. One day I came into work on time as scheduled. Usually I come early, however one of my coworkers said I couldn't clock in until exactly the time I was scheduled. So when I am early i'd have to wait (so ridiculous)!?! So I can into work exactly on time, as usual, however my coworkers were busy and did not open the door right away. When one of my "higher up" coworkers opened the for he said I was late. Although in my defense, I had been standing their for 3 minutes. He concluded I was late because it was 5 minutes after 5. He then told me to go
Home immediately and that it wasn't ok to be late. I must admit that my subway coworkers were all rude, impolite, and most of all very disrespectful to me. I had gotten ready and drove 15 min to work just to be sent home. Subway has the worst system of hiring because honestly as a student in school, all of my coworkers were high school drop outs and losers. They loathed you when you had a future and only want to bring you down! So take it from me, never get a job at subway. Although I was a "sandwich artist" I only received a few hours a week and that was mostly janitorial work like cleaning floors, or the hundreds of dishes in the kitchen. Or my favorite: picking up heavy boxes of bread or taking out the trash although there are male coworkers who are much more stronger and more muscular for that. Working at subway sucks! With a pay check of $7.80 per hour (not including taxes and what not). My experience at subway was very lousy thanks to the incompalcent manager and awfully rude coworkers. Plus, you don't even get free sandwiches! There are no perks whatsoever when working at subway! And when you get home, you smell of malodorous onions and veggies.

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Barry Callaghan
London, GB
Mar 25, 2014 9:14 am EDT
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I 1.0 Introduction

As part of
refurbishment works to a “Subway” franchise restaurant contained

within the “Chronos
Building” a mixed use development, situated at 9-25 Mile End

Road London, new food-refrigeration plant has recently been installed at the rear

of the premises
immediately below residential dwellings.

London Borough
of Tower Hamlets’ Development & Renewal Planning

Enforcement have, in relation to a retrospective planning application, advised the

operator of the
premises by means of enforcement notice reference

ENF/13/00096
dated 10th
April,
2013, thus; ”a noise assessment should be

undertaken and
submitted in support of the application”.

In order to support the new application for the plant installation, and to mitigate

alleged
complaints of noise nuisance, Paragon Acoustic Consultants Ltd has been

commissioned to
conduct an environmental noise survey. The results of this are to

be used as the
basis of a detailed acoustical assessment of plant noise emissions

and
accompanying technical report, to provide evidence to show how plant noise

and vibration
emissions will be suitably controlled to the satisfaction of the

Planning
Authority and Environmental Services, Noise Pollution Team.

Reference is
given herein to the agreed strategy for the measurement and

assessment of
plant noise agreed with Mr Alkesh Solanki, representing London

Borough of Tower
Hamlets’ Pollution Team. This is set out in Revision A of the

“Proposed
method statement for the assessment of noise & vibration emissions

From 2no
C950 Chillier Units”, dated 8th May 2013. (They
did not include the Mitsubishi Mr slim unit )

Original call outs .Out of Hours Noise
Service REF:// T146651 K6 K7 and Police ref:// number CHS2100

I am Barry Callaghan I live in London UK, in an
apartment Block The Chronos Building, 9-25 Mile End Road E1 4TL, Subways
moved into the Ground Floor and without any planning permission installed 2
Chillers on to the Walls and on very large, Mitsubishi Mr slim unit
that is screwed to the base of my apartment, and every time Tower Hamlets the
local council turn up to investigate the noise coming from these units, they seem to been turned off.

I regent letter I
sent to Tower Hamlets, Richard Cain, enforcement officer.

“When you and Mr Alkesh Solank was on site you only tested
components off the unit, you Did not turn the Compressor on, I recall the Subways duty manager telling you “ I never switches it on” J and
you or Mr Solank said “are you calling him a lie now !


It just seems too covenant that each time I call
Council, the unit gets switched off 10 mains before they arrive..

This has now being going on for a whole year,
we can only sleep in our bedrooms for 3 hours a night before we have to move to
our front room

The enforcement officer
for
Tower Hamlets, Richard Cain, ,
said that the Subways Head office here in
the UK will not Answer his email or Letters.

Subways did get there
planning permission, (Application number PA/13/01474) for their
2 chillers after 9 months, by supplying
an Environmental
Noise Assessment to Tower Hamlets
and on the bases that Subways would carry out the recommendation from the
report supplied by Paragon Acoustic Consultants in Reading UK There Reference: ENS_2995_PD.

5 month later and 11
emails from me to the council, Subways did install one Large Brown Metal box
over the 2 chillers. This one unit increased the noise Level from the 2
chillers.

Cut and paste from a Letter
I received from James Watson Property
Manager, Countrywide
on behalf of the freeholder.

“Richard Cain The enforcement officer for Tower
Hamlets, has also advised
that Mr Alam from Subways has confirmed that the acoustic boxes are on order but will not be installed by
the 16/12/13 as previously requested by Richard .

It was installed in March
of this year 2014 and as I said this one unit increased the noise Level from the
2 chillers.

Ref:// Application number PA/13/01474

All the names that have been involved

·
Alkesh.Solanki@towerhamlets.gov.uk

·
owen.whalley@towerhamlets.gov.uk
the men who approved the planning permission to Subways

·
Sirajul.Islam@towerhamlets.gov.uk

1. Richard.Cain@towerhamlets.gov.uk>;

2. Gerard.McCormack@towerhamlets.gov.uk

3. Clive.Shipman@towerhamlets.gov.uk;

4. jen.taylor@towerhamlets.gov.uk

5. Zohura.Choudhury@towerhamlets.gov.uk;

6. rushanara@rushanaraali.org;

7. PlanningEnforcement@towerhamlets.gov.uk;

8. environmentalhealth@towerhamlets.gov.uk;

9. michael.hyde@towerhamlets.gov.uk

10. alex.lisowski@towerhamlet

11. dr.developmentcontrol@towerhamlets.gov.uk

12. Jerry.Bell@towerhamlets.gov.uk

13. antoinette.davey@towerhamlets.gov.uk

14. Original call outs .Out of Hours Noise Service REF:// T146651 K6 K7
and Police ref:// number CHS2100

And me Barry Callaghan the family living about the Subways

Love to hear comments from anyone on this, callaghan1@slb.com .

The issues is now in its 2nd year, my property
value has decreased by 30% since subways moved in so be aware if Subways move
in you will have to Move out!. I have been on sleeping pills and using ear
plugs since this these 3 unit where installed.

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11:12 am EDT
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Visited store on 10/24/13. Two spanish speaking - (No english at all) employees making sandwiches. Told girl #1 I wanted double meat and politely asked her how many slices of each they put on. Another girl looks at girl #1 and rattles off something in spanish ending in puta — which I know means b* or w*. Since there was no one else there but me, I said...

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7:41 pm EDT
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Subway sexual harassment

I recently worked for Subway in Oklahoma. The food there is really good, but the employee's are lazy. The store has a big cricket problem. There will be dead cricket's all over the floor and the employee's are too lazy to sweep it up. Plus, the manager is sexual harassing the employee's and had made several attempts at me in which is the reason why I left. Whatever happen to hard, loyal worker's?

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4:30 pm EDT
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After working here for more than 2 years, i've seen some things that would disturb those who eat/have eaten here. First of all, the people whose pockets your money is going into are some of the nastiest people I have ever met. Second, a majority of the food is not fresh as advertised. Nearly all of it comes from the freezer. Third, it is absolutely filthy!...

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6:38 am EDT
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I was ordering the guy came to take my order and i noticed the bread was completely flat i ask him what happen to the bread he rudely said the baker did it i said yes but thats not good that your selling flat bread so he continued to make my order with the flat bread and i just went along with it until he kept being rude when asking for my toppings, so a...

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Subway abusive, stupid rude, ugly fat #ed employees

This is a horrible subway place. Most subways are yes employed by rude mean jerks. They are nice to you if you are ugly or average, but if you're attractive, these pathetic fat hooligans will abuse you to no end. Now everytime I go to this subway... The ugly white trsah workers are rude to me, pick on me, pretend they can't hear me, abusive to me. I am really sick of ugly fat idiots and losers in the sick city of orlando abusing attractive women. I dont even come here anymore because of the abuse I have to go through. I went there today... There was a huge fat ugly hippo female working there... Ugly stank white trash. She asked me what I wanted, and acted as if she couldn't hear me. Now this is what ugly fat people do to pretty people in order to belittle them. I had to literally yell my order to this deranged animal that worked there. Why is this ugly fat white hippo even working here if she is dumb #ed stupid and likes to bully women customers? Now I speak fine and perfectly articulate good english and am educated and my sister was even on the phone when I finally had to yell my order and was like... Gosh. This ugly fat white hag, first tried to avoid me... And helped the customer in front of me. Finally when she had to help me she made me repeat myself until I had to yell my order — this is cruel and abusive and this ugly hippo should be smacked across her fat ugly tub of lard self. She was this huge fat [censored] (Like msot ugly fat hippos in orlando, uneducated, #ed... This fat cow talked like a robot and was rude stupid pathetic dumb idiotic). Then, she completely ignored my order trying to help the people behind me. She called for help from an equally rude white male... And he went to help other customers... Everyone tried to avoid/ignore me and my order... Why? Oh because im a pretty woman and these ugly orlando white trash idiots... Have to ignore, mistreat or just try to pick on me in some way. Then, this disgusting fat hippo blob came to finally make my order and then took out the people's behind me's order — again. I mean wtf? She couldnt just make my simple order and let it go... This ugly hippo had to keep trying to help the other people and ignore me. It was a nightmare. I tried to tell the ugly rude mean pathetic evil elephant [censored] to not touch the other order because it had bacon and I didnt want her having to change her gloves again.

The ugly evil hippo again made me repeat mysself several times and everytime I said I wanted something this crazy [censored] said "you want tomato"? You want tomato? I mean this fat cow was nuts... The fat smelly cow basically made me repeat myself several times then literally have to say yes to her constant reassuring what I wnated, which was crazy and ridiculous. Finally the ugly pile of [censored] finally got done with my order... And was so rude? These apes im not kidding just enjoy abusing beautiful women for no reason... Discriminating against them belittling them and forcing them to get angry or irratic by constantly degrading them. Even the rude ugly white freak loser male was staring at me funny... I mean really? These are hideous ugly people and they are looking at me as if im weird and also treating me terribly... I mean why are ugly people these days picking on and bullying normal pretty people? These are the rudest subway lunatics to exist... Horrible sick people... The subway at this place is the worst. The idiots that work there are the rudest low lifes to exist... They always mistreat some customers for no reason... The last time I went they did the same thing to me... Ive been to other subways and its not that bad or even close. People in the city of orlando esp food workers at subway are evil rude pathetic and worse they are butt ugly weird and mistreat and discriminate against pretty women for fun abuse them and mistreat them... I mean tehse ugly worthless people? Who are bullies? Of cousre the manager will never do anyhting about it I think they train these animals to be mean to customers... This is the worst subway beware of it... Oh and let me elaborate on how they treat women like me who are pretty and who these ugly animals (Sorry animals huge insult to you) are jealous of...

So they see me.. Pretty woman... They instantly are jealous and if I say I want this.. They wil say "what"? What? Rudely... Then you repeat yourself and they say what? What? Again. However if you say "you can't hear me"? They will say "no I can't"... But wait.. You just heard me say... You can't hear me but you can't hear me say my order right? (Psychos)... So then you have to yell your order... Otherwise tehse nutjobs will ctontinue saying what to discriminate against you in this way. Then when you yell you are upset yourself, and you look bad to everyone and humiliate yourself... So the ugly fat psycho hippos win at mistreating you. Then, you are now angry at all of this... So now you're more upset. Then the psychos continue to mistreat you... And will not make your order... And keep avoiding you... Then doing anything just to discriminate against you and continue to act as if they can't hear you.in turn they are trying to belittle you, make it seem as if you have no voice... And continue to make you repeat yourself... Rudely... Then you get more and more upset and almost cause a scene... Now you look really bad to everyone and have humiliated yourself. This is what ugly people do to pretty people all the time esp in the horrible city of orlando where there are so many ugly women you have no clue... Fat ugly backwards white trash women everywhere... And they hate pretty women... I hope the manager of this awful place reads this and teaches their disgusting employees to not abuse women or anyone just because their ugly selves are jealous or have issues... Shame on these warped sick ugly pathetic losers...

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Moviemanforever
, US
Apr 25, 2013 6:03 pm EDT

If a simple transaction at Subway results in your generating text that is better suited for a therapist, you need to get some help with your mental instability. We don't want to read your ranting; you sound delusional. Find a psychotherapist and start seeing them immediately.

Why The Long Faces
Why The Long Faces
, US
Apr 25, 2013 5:57 pm EDT

You are not as cute as you think you are, and once you start making fun of someone's looks, you lose all credibility. The rudeness comes from YOU. You might have a pretty face, but a pretty face can not hide an ugly soul.

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I use to go to 123 middlesex street, london subway almost everyday...but their customer service is very bad...specially a girl who might be european is very rude...she doesn't spread salads nicely...and when she asks for salad she says what salad. if u say lettus cucumber then she will ask what sause...very rude voice...my email i...

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Subway employes, cpmplant on superviser

Employes are highly being mistreated here at subway inside of Walmart in jackson.ms on highway 18 and also in florence.ms by superviser, superviser Tracey Turner has been wrongfully demoting managers, managers that have been with subway for more than ten years was demoted because she did not answer her phone on her off day superviser demoted her because her daughter inlaw went to jail at this time and manager didn't answer, our manager said no to the wrongfull demotion and quite the same day same hour of that incident Tracey(superviser hired her daughter inlaw on as a shift leader Tracey( moving and demoting managers from store to store and bringing in her family and friends making them managers shiftleaders and ### managers all of the supervisor family and friends gets the hours while others are only scheduled for 8 to 13 hours per week barely making gas Tracey has been cursing and insulting employes so many employes and managers have quite because we feel its not the place anyone would work that noway to conduct buiseness now that we see all of her family and friend are who she wants to work for her we now know that she's been insulting cursing knocking down our hours so that we would quite sence Tracy(supervisor family and friends have been working here on numberis of accounts deposites and convorsary has been short some employes here have been denighed raises and vaction Tracey said in the meeting that by law she is not obligated to give us a break we no breaks each employe is intitled to a free meal each shift she has been denighing us our meals we have and ongoing patition and some have spokin to lawyers and paralegals regarding these issuse there will be and act cuz it seems as if the owner of this franchise dosent care about his store thanks

managers her daughter daniell turner is also and employey here in which superviser is showing mayjor favortizem to all off her family and friends, all of superviser family and friend are taking all the hours while other are only sceduled for 8 and 13 hours a week we barley make gas money have been

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Subway quality of food being served

I have always ordered a cold cut or assorted sub as my most favourite. Some months ago I was sooooo disgusted upon biting into a cold cut sub to discover your company has replaced one if the delicious meats with bologna? I cannot even describe to you how disgusted I was. I couldn't even eat it! For a company that prides itself on health and the freshness and taste of your subs, I could not believe you made such a move. Absolutely disgusting and because if this change I will go out of my way to not order from subway again. I also received a sub 2 days ago (not by my request) from subway and this was a turkey & ham sub at least, which I also found myself disappointed in because there was like no meat on it! I was told the sub was roughly 4.50$ and there was literally 1 piece of ham & 1 piece of turkey?
I don't know what's happening but I will not be visiting a subway again I can tell you that much. Subways is suppose to be known for quality and you expect a certain amount of meat on your sub. These changes are in my opinion a bad reflection on your brand and if this continues you will lose profits these changes are clearly suppose to be giving you.
Very disappointed and I will never look at a subway the same again.

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KuntPunter
Chicago, US
Jul 01, 2013 10:54 pm EDT
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Wow! That's my reaction. You're complaining about your $4.50 sandwich, which you purchased from a franchise of one of the largest multinational fastfood cesspools. You are 'disappointed' because one of the meat-like substances on your sandwich wasn't as 'delicious' as the meat-like byproduct which you had become accustomed to ... and you spell and compose sentences nearly as well as a bright fourth-grader. Soooooooooo helpful, you are.

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10:51 pm EST
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Horrible service. The woman store manager told me to order and eat or leave the store.. Extremely rude. Feb 2nd 2013 7pm. I was there to speak to the other person working and she tells me I am not going to speak to her. She is in personal business between and my girlfriend and she needs to not get in between two grown adults. Very disgusted by the attitude she presented to a customer.

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Subway sanitary

We were looking forward to a subway sandwich and when we went to choose ingredients, a worker took a dirty rag and swiped it along the food in order to clean an empty well where some of the other food was. It made me so sick I had to run out of the place. I cannot go into another subway restaurant. Now a friend gave me a gift card for subway and I cannot tell her I get sick just thinking about it. I cannot seem to get into subways web complaint page. Please help

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Tom Millhollon
, US
Jan 06, 2013 1:54 am EST

I can only imagine how you would felt about the big puddle of vomit that I almost stepped in in the parking lot of the grocery store today. You need to toughen up a little bit, girl. This is the real world. Don't ever go into the kitchen of your favorite restaurant. You might be suicidal.

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9:42 pm EST
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Bad subway! Slacker absent employees. Never open! Does not try. Only there to leech off students and taxpayers. Clearly, the manager/ owner is bad news for the subway brand!!!

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its veterans day.My grandfather fought for this country and saw a commercial on tv that all vets get a free subway sandwich.We go to this shp and they refuse to give him a free sandwich. He risks his life for this country and drove all the way to town for a sandwich which they refused to let him have.It may sound like a little thing-but today is about vet...

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Subway fired for not working on days off

I was fired from Subway last night for not covering someone's shift after I told my boss that I am four hours away in Jackpot, NV with my girlfriend.On my schedule, it said I have Tuesday and Wednesday off so my girlfriend and I decided to drive to Jackpot, NV for a couple days.
Tuesday was fine and then Wednesday afternoon rolls around and we are in the casino when my boss calls me.My boss is a friend of mine too and I had told him Monday that my GF and I are going to NV and he told me to have fun.Anyways, he asked me if I can come into work and I told him "I'm sorry sir but I'm in Jackpot, remember?" He said he knows that but that one of my co-workers decided not show up and needs me there as soon as I can get there.I told him it will take me four hours to get there (without traffic) and that by the time I get there the store will be closed anyway.
He got mad at me and said "You know I am your friend but I am your boss too.I really need you right now." I kept apologizing that I couldn't come in but that he knew we had plans for my days off.Anyways, he said "Well tomorrow when you get back you can come pick up your last paycheck and find another job." I said ok and hung up the phone.
Sorry I wanted to enjoy my days off with my girlfriend.It sucks our friendship has ended along with my job but i'm sure I'll find something better!I don't even know if I should call corporate and report him.

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Update by WorkingforSubwaySucks
Nov 08, 2012 7:40 pm EST

What's the location we work at together?

Update by WorkingforSubwaySucks
Nov 08, 2012 7:31 pm EST

I already did.

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NO Shoes
Chicago area, US
Jun 24, 2013 11:39 pm EDT

jlads..., the other actions and instances you describe don't really have relevance to what happened. If indeed the OP did those things, then the manager needed to address those things when they happened. If need be the manager should have fired the OP for those things. But, getting mad at him for not coming in to work, when the manager knew he was 4 hours away and had the day off, is clearly poor management. Firing him for that particular incident is wrong. If the manager fired him because of all those other instances, then again, poor management for not taking control sooner.

As for the OP, sounds like you had a part-time job. If that's what it was, then move on. In most states employees work at the owners pleasure, meaning, barring harassment or discrimination, an employee can be fired for no needed reason. If the manager doesn't like you, or doesn't like your actions, or attitude, or whatever, barring harassment or discrimination, he/she can fire any employee as it suits the manager. You can contact corporate, and if there are other complaints lodged against that manager, then corporate may look into it if they so chose. But, it's no guarantee, especially if there aren't any other complaints against him.
Move on. It's great to have a job, but it's not like you're losing a career position due to your age or sex, which could indicate discrimination, and corporate would then have to respond.

J
J
jladsf;jkla;dfjldskfajfkldsajf
fyu, US
Nov 08, 2012 7:36 pm EST

Actually we worked together the OP and I and the real reason is that he kept calling in sick and he expected special treatment over other employees because he was friends with the boss. He was given more chances than others but he took advantage, was allowed extra long breaks, more breaks(he gave them to himself) and expected the boss to say nothing because they were friends.

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Visited Subway in Myrtle Beach 11/04/2012 and attempted to use a coupon from the Grand Strand Attractions book for Subway which clearly states the offer as being "Free subway sub of your choice with the purchase of a subway sub of equal or greater value" I was told "We are not honoring those coupons" I pointed out that the coupon was from the new book and...

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we went to subway we order two sandwich BMT. employee made ham sandwich than we return that she was mad and she ring up three time diffrent amount money. she does not know how to make sandwich. i have the receipt #[protected]. trans #57 clerk #10. TRDT 102412

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Subway overcharged

Earlier this week my elderly brother (73 yrs old) and myself (70 yrs old) went to the Subway here in King, NC. My direct order was a 12 inch Philly Cheese with jalapenos, a 12 inch Italian with extra pravalone cheese and oil and vinegar. The server asked what else and I said 2 medium teas. He then asked what else on the Italian and I told him nothing. I have no bottom teeth, so I can not eat lettuce, tomato, onion, etc. When they brought the food to the take out window, I did not check the sandwiches as I expected them to be right. When we got back home, my brothers sub was ok, but when I opened mine, all I had was cheese on it. No meats whatsoever. A couple of hours later I had some errands to run so I went back to the Subway and spoke with the manager. I asked why they charged me $17. and some change for the subs like that. She informed me that that was what I ordered and it was considered a veggie sub. I do not understand how this could be a veggie sub when I ordered an Italian. She was rude to me and so I left. We are on social security and have always considered it a once a month treat to go to Subway. I guess that is out now. Just want to know What has happened to customer service?

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NO Shoes
Chicago area, US
Jun 24, 2013 11:59 pm EDT

Wow people. Judging from some of the comments it's clear what the employee job pool is and why customer service is so lacking these days. READ what the OP wrote. It was DRIVE through. Kinda hard to see sandwiches being made from inside your car, don't 'cha think? So, you subway experiences are clearly not all the likely experiences others may have. And, your comment got 2 votes, showing yet more of the potential employee pool who simply don't have simple reading comprehension, and would likely put only cheese on an "Italian" sub with NO veggies.
Oh, and great for the poster who's dentures allow him to eat all those wonderful things. But, how is that relevant to the OP's complaint?
Regardless of the OP's good or bad dentures, the customer told the subway employee what he/she wanted.

Why defend this obvious lack of customer service? The Subway employee got it WRONG. And then the manager tells the customer what he wanted and ordered. How in the world of good management would a "manager" offer that idiotic explanation.
The customer comes back to complain that his/her order was wrong, and the manager tells the customer that what he ordered was a "veggie", when clearly they did not. The words "Italian" and "veggie" sound nothing alike. It's likely that the employee thought that's what the customer ordered, but the customer came back to explain that that was NOT the order requested. Proper customer service should have been to apologize for the mistake or misunderstanding and offer a refund or a new sandwich to the customers liking.
THAT would have been customer service.
These days it seems employees and managers are more about being right and proving their interpretation, then to actual serve the customer. It's a freaking restaurant. You don't tell the customer what they want. The customer tells you and you need to be clear and ask questions, and not guess or tell the customer what they want. God bless all of us, as we surely need it when we can't even get a freaking simple sandwich order correct without making it an arguable issue.

Brenda's Mom
Brenda's Mom
Tacoma, US
Oct 12, 2012 7:25 pm EDT

My little Brenda is always emoloyed!

M
M
MissKimTheBest
Santee, US
Oct 12, 2012 7:10 pm EDT

You ordered an Italian?There is Italian B.M.T and Spicy Italian sandwiches and Italian Herbs and Cheese and regular Italian breads.They must have just thought you wanted Italian bread with cheese on it.

JuliePooh51265
JuliePooh51265
Lancaster, US
Oct 12, 2012 10:22 am EDT

At all of the Subways I've ever gone to, you watch them make the sandwich. I can always stop them I if I see them putting something I don't like on it. It's kind of hard to mess it up if you are watching it being made.

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3:15 pm EDT
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finally, I believe in always furthering my education and the managers have try manipulating co-workers in not attending school by not meeting schedule changes and treating us like we dont have any future at all. They have told all the workers that we are no longer allowed to change schedules or even put in a schedule change. I know that they are not...

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9:40 am EDT
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Most of the staff are wonderful but there is a dark skinned woman who works here that makes the messiest and most sloppy sandwiches that you could imagine! I've asked her several times to take her time and do her job properly to which she constantly rolls her eyes and becomes defensive. Went to the manager who appears to be a useless push over. I will NOT...

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3:47 am EDT
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On Thursday June 28th, I was in the subway restaurant with my son. I was getting good him to practice ordering when it was his turn to order the man behind the counter was extremely impatient and rude. He was mocking my son because he wasn't giving him eyeecontact and because he was being indecisive. I yelled at the man behind the counter and he ignored me...

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About Subway

Subway is a popular fast-food chain that specializes in sandwiches and salads. Founded in 1965, Subway has grown to become one of the largest restaurant chains in the world, with over 44,000 locations in more than 100 countries. The company's mission is to provide customers with fresh, healthy, and delicious food options that are both affordable and convenient.

Subway's menu features a wide variety of sandwiches, including classic favorites like the Italian B.M.T. and the Subway Club, as well as newer options like the Beyond Meatball Marinara and the BBQ Rib. Customers can choose from a range of breads, including white, wheat, and multigrain, and can customize their sandwiches with a variety of toppings, such as lettuce, tomato, onion, and cheese.

In addition to sandwiches, Subway also offers salads, soups, and sides. The company's salads are made with fresh greens and a variety of toppings, including chicken, turkey, and bacon. Soups include classic options like chicken noodle and tomato, as well as seasonal offerings like butternut squash and broccoli cheddar.

Subway is committed to providing customers with healthy food options. The company's Fresh Fit menu features sandwiches and salads that are low in fat and calories, and the company has also introduced a range of vegetarian and vegan options, including the Veggie Delite and the Beyond Meatball Marinara.

Subway is also committed to sustainability and has implemented a number of initiatives to reduce its environmental impact. The company has introduced energy-efficient equipment in its restaurants, uses eco-friendly packaging, and has implemented recycling programs in many of its locations.

Overall, Subway is a popular fast-food chain that offers customers a wide variety of fresh, healthy, and delicious food options. With its commitment to sustainability and its focus on providing affordable and convenient meals, Subway is a great choice for anyone looking for a quick and tasty meal on the go.

Subway Customer Reviews Overview

Subway is a popular fast-food chain that offers a wide range of sandwiches, salads, and sides. The restaurant has received numerous positive reviews from customers who appreciate the fresh ingredients, customizable options, and affordable prices.

One of the most significant advantages of Subway is the ability to customize your meal. Customers can choose from a variety of bread, meat, cheese, and vegetable options to create a sandwich that suits their taste preferences. Additionally, the restaurant offers a range of healthy options, including salads and low-calorie sandwiches.

Another positive aspect of Subway is the freshness of their ingredients. The restaurant prides itself on using fresh vegetables and high-quality meats, which customers appreciate. Many reviewers have noted that the food tastes fresh and delicious, making it a great option for a quick and satisfying meal.

Subway is also known for its affordability. The restaurant offers a range of meal deals and promotions, making it an excellent option for those on a budget. Additionally, the restaurant has a rewards program that allows customers to earn points and redeem them for free food.

Overall, Subway has received positive reviews for its customizable options, fresh ingredients, and affordable prices. Whether you're looking for a quick lunch or a healthy meal option, Subway is a great choice.
How to file a complaint about Subway?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which is situated at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Subway. Make it specific and clear, such as "Incorrect Subway Order" or "Poor Customer Service at Subway."

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as the quality of food, cleanliness of the establishment, customer service, accuracy of your order, and any health or safety concerns. Mention the specific Subway location and date of your visit. If you had a transaction, describe it in detail, including what you purchased, any offers or promotions involved, and the payment method used. Clearly state the nature of the issue, such as receiving the wrong sandwich or experiencing rude service. If you attempted to resolve the issue with Subway, describe the steps you took and the response from the company. Explain how this issue has personally affected you, whether it was a waste of time, money, or an unpleasant dining experience.

5. Attaching supporting documents: Attach any relevant supporting documents, such as receipts, photos, or email correspondence. However, be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with Subway. In the 'Desired Outcome' field, specify what you would like to happen as a resolution, whether it's a refund, an apology, or another form of compensation.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information provided is correct.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, make sure to regularly check your account on ComplaintsBoard.com for any responses or updates regarding your submission. Engage with any follow-up queries or comments to facilitate the resolution of your complaint.

Overview of Subway complaint handling

Subway reviews first appeared on Complaints Board on Dec 5, 2006. The latest review Mixed Experiences at Subway was posted on Mar 31, 2024. The latest complaint Ordering Website via PC was resolved on Sep 22, 2023. Subway has an average consumer rating of 2 stars from 1140 reviews. Subway has resolved 151 complaints.
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  1. Subway contacts

  2. Subway phone numbers
    +31 205 317 300
    +31 205 317 300
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    Europe
    +61 732 530 201
    +61 732 530 201
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    Australia
    +65 62 272 557
    +65 62 272 557
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    Asia
    +961 19 996 63
    +961 19 996 63
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    Middle East, Africa
    +44 800 085 5058
    +44 800 085 5058
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    100%
    Confidence score
    United Kingdom
    +1 (203) 877-4281
    +1 (203) 877-4281
    Click up if you have successfully reached Subway by calling +1 (203) 877-4281 phone number 0 0 users reported that they have successfully reached Subway by calling +1 (203) 877-4281 phone number Click up if you have UNsuccessfully reached Subway by calling +1 (203) 877-4281 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +1 (203) 877-4281 phone number
    Director Sales Operations
    +1 (800) 888-4848
    +1 (800) 888-4848
    Click up if you have successfully reached Subway by calling +1 (800) 888-4848 phone number 0 0 users reported that they have successfully reached Subway by calling +1 (800) 888-4848 phone number Click up if you have UNsuccessfully reached Subway by calling +1 (800) 888-4848 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +1 (800) 888-4848 phone number
    Executive Vice President
    More phone numbers
  3. Subway emails
  4. Subway address
    327 Howard, Evanston, South Carolina, IL60202, United States
  5. Subway social media
Subway Category
Subway is related to the Fast Food Chains category.

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