Subway reviews and complaints 1
View all 1101 complaintsSubway - working conditions
i got a call one day from a woman asking me to come into this subway for an interview. i was excited just to be offered a job. I went in dressed for my interview. When I got there, the General Manager told trainer "E" to interview me. For five-ten minutes, the GM told "E" how to interview me..right in front of me! When the GM left, "E" took my information and resume and said come in on Monday for training. I thought it was the weirdest "interview" ever. I came in Monday ready to learn all about being a sandwich artist. The first two hours were spent memorizing the sandwich formula chart. i was left to sit in a corner and "study" (the average person would have it down in 20 minutes) After a "quiz" on my knowledge of sandwiches, i made a couple sandwiches. I thought every thing was fine for someone who just started their first day.
the second day i came in is when i decided to quit. I came in with 5 other employees during lunch hour. co-workers would "steal" sandwiches while i was trying to make them for customers. Eventually, "E" told me to stand in the corner and observe. It began to get really busy so I jumped in and started to help. After about an hour of traffic i started to observe again. In front of a customer "E" said "don't just sit around, you are supposed to help people out" this was contradictory to what he said earlier. Later, I was having issues wrapping a sandwich. "E" was sitting in the eating area of the restaurant and yelled "Your doing it wrong" in front of the entire restaurant. I felt humiliated. Later, I was making a crab sandwich for a customer and "E" watched over the customer who was watching me. It made the customer AND me weirded out. At the end of the day, i told "E" i was quitting and explained that i did not like his timing in criticizing me. He then told me he didn't like that i stood around (which is what he told me to do.."observe") and then said that "S", and other employee, jumped in when she first started and did not understand my hesitation. After a "no hard feelings" talk, the GM walked in. "E" told him that i wasn't going to work. the GM did not even acknowledge me. SO i left subway and never looked back. i really dodged a bullet. IT WAS THE WORST WORK EXPERIENCE I EVER HAD.
@dont judge my husband. its not about making mistakes. because i did expect to make them. it is about the WAY he was criticizing me. You don't yell criticism across a restaurant so every customer can hear. You don't stand over a customer's shoulder while watching the "sandwich artist" make a sandwich. If he had brought me to the back room and explain my mistakes in a professional way...this review never would have been written
@mrsnirple after this horrible ordeal, I found a great job. one that gives me great hours and is flexible with my school scheule. and it is because i now work for a company that doesn't treat me like a 3rd lass citizen that I will be able to graduate with my master's degree in spring with very few student loans. I knew what I needed in a work experience and this job(subway) was not it.
number 1. i DO have an education. number 2. I was doing what he told me to do (observe) and then i took initiative to help out. it was when i got back to observing that my trainer started treating me bad. he may be good at his job but he s not good at being a trainer. we didn't mesh. we had a "no hard feelings" talk. he even called a couple days after i wrote this review and asked me for more feedback of his training and i explained my issues and he took them with stride.
@ peter, no..i simply demand respect and refuse to work for people who want to be on power trips and lack manager 101 skills.
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What kind of defense would I need? You're just a mean spirited person who likes to bash the review writers.
Sounds like something Hitler would say.
What difference does it make whether there homo/hetero? People are people regardless.
Ruggygurl this is a good review. You should post this on my3cents. The members there are far classier then these haters.
Providing ms nirple pays for it.
I work at a very busy subway. I have been there one month. I am ready to quit due to the harassment from the manager. I am trying very hard to do my job. I am getting little if any help or direction from other employes or management. I think i am being pressured into quiting due to my not being fast enough or learning likewise. I cant do better with a supervisor humiliating me in front of guests and co-workers. This aint the Marines and it aint combat! Lives arent at stake just a stupid sandwich getting made fast enough or rang up fast enough. Well some day when the economy picks up these corporations will lose employes like rats fleeing a sinking ship! Why dont they wise up. This aint China yet! Although they probably wish it were.