Complaint Rating:

Company information:
Subway
Maidenhead / Marlow, Berkshire, England
United Kingdom
www.subway.com

I recently made a trip to the new subway store opened in maidenhead, i was horribly disappointed with the service and it will drastically affect the choice of me going there or somewhere else again. For starters I ordered a wrap, the lady took a long time even putting her gloves on without even asking what I wanted. She started bunging in the chicken and asking if it was going to be micro waved or not, which I had already stated I didn’t want it to be!

After this I asked for some lettuce and as I was on a diet a SMALL amount of light mayo. The lady then started squeezing the pot really hard in order to get a huge lump of mayonnaise on my wrap. I was very annoyed at this point when she started to wrap it all together really was the cherry on top of the icing.
She took each corner of the wrap and put it in the middle. It all broke up and oozed out of the side. I asked her if she was honestly going to give me it, she looked and me blankly and I asked her if she had gone through proper training. She continued to put it into its wrapper and I had to pay £3.10 for something that could be made better than my 3 year old daughter.