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Intelius Complaints - subscription

Review all Intelius complaints

Intelius
Posted: 2009-02-10 by   Victoria
subscription
Complaint Rating: 100 % with 2 votes
Company information:
Intelius
United States

I am currently being billed for two months of a subscription I never signed up for. You can not get ahold of anyone in costomer service and they tell you to email them but give you no address!
Comments United States Unauthorized Charges
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Intelius - Unathorized Charges

Comments

 Sort by: Date | Rating
 28 days ago by   Intelius_Customer_Support 0 Votes
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.

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