Complaint Rating:

Company information:
Su Kam Power System Limited
India
su-kam.com

I have purchased a Su-kam invertor in November 2007 . For last two months there has been problem of back up from the inverter. I had made a complain with the 24X7X365 day complain centre of Su-kam on 3rd July 2008 and my complain no is 156402. Even after a number of follow up with the call centre, my complain has not been attended by the company.

The call centre has only replied " we shall get in touch with our service engineer and let you know". No reply has ever come from them. The call centre has taken me a wild goose chase by giving me number of their Pune office which was not a valid number. They gave me number of Navi Mumbai Vashi, which was alway switched off.

How do I get the company to provide me service or should I go to the consumer court.