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1.2 40 Reviews

StudyPool Complaints Summary

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17 Unresolved
Our verdict: Engaging with StudyPool at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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StudyPool The Importance of Checking Your Work for Plagiarism Before Submitting: A Review of StudyPool's Knowledge Quiz

So, I just wanna say one thing to all those peeps thinking of taking the Knowledge Quiz - make sure to check yo work for plagiarism before submitting! I wish somebody had told me this before I spent hours putting together my application and essays for the quiz.

Let me tell ya, getting rejected for plagiarism is no good feeling, especially when ya put in so much work. I mean, I didn't intend to copy anyone else's work but turns out there were some similarities in the wording of dates and places when writing about Braxton Brigg's life history. And when writing about Dialysis, ya gotta use certain medical and biology terms, amiright? But I did my research, cited my sources, and reworded everything to make it my own.

The thing is, StudyPool checks all submissions through a plagiarism checker called Turnitin to make sure everything is less than 15% similar to existing work. If only I knew about this beforehand, I could have made some adjustments to my essays by adding more paragraphs and lengthening them a bit.

So, my advice to future applicants is to run every piece of work ya submit through Turnitin and make sure it's less than 15%, or else you might get rejected like I did. It's a bummer that I wasted so much time when I could have been out there working on another site and making some cash.

Anyway, the tutor support was actually pretty cool and nice to talk to. I suggested to them that they should let all the applicants know about this 15% rule via Turnitin and encourage everyone to create an account and check their work before submitting.

I also asked for a second chance now that I know about this 15% rule and can adjust my work, but I haven't heard back yet. Hopefully, they give me another chance because I actually do know my stuff and could help out some students.

So, wishing y'all some good luck and make sure to check yo work for plagiarism!

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StudyPool WARNING: Fraudulent practices at Studypool leading to unfair treatment of tutors and deceitful practices with students

I'm a tutor on Studypool, one of the websites where students can get their homework and assignments done. Recently I was given the title of top tutor after working on the website for only three weeks. I was thrilled! But what happened next is a tale of deceit and fraud.

I got an assignment to write a research paper and interview guide with a deadline of three hours for $70. I wrote a comprehensive answer without plagiarism, except for the cited sources. The student received the answer, but neither did they complain about it, nor did they ask for a refund.

The next day I received a message from Studypool saying that they refunded the payment because the answer was plagiarized. I immediately appealed against the decision, stating that I did not copy any content, except the sources that were cited. I provided them with the plagiarism report of the answer, which clearly showed that the content was original, except for the cited sources.

The Studypool team neither replied to my message nor did they investigate the matter. Instead, they revoked my top tutor badge and suspended my account for three days. I again messaged them about the issue, but there was still no response from them.

What is even more alarming is the fact that the student supposedly requested the refund, but they never talked to me about it. It seems like Studypool kept the money for themselves, instead of paying me for my work.

I have had enough of Studypool's unfair practices. I am frustrated that the website does not pay their tutors what they are worth or even treat them with respect. I was only able to earn $107 in a week by working hard and bidding on 150 questions each day.

Several other tutors have reported similar experiences with the website which unfortunately confirms that it is a fraudulent website. If you're thinking of becoming a tutor on Studypool, you should think twice. There are many other websites out there where you can earn an income without being treated unfairly.

If you have experienced similar fraud and deceit from Studypool, I urge you to report them to the Cyber Crime Cell to put an end to their fraudulent practices. I am attaching screenshots of my chats with Studypool, which show their lack of response and how they took away my top tutor badge and suspended my account, as well as how they kept money in the name of a refund that was never asked for by the student. Let's speak up against these fraudsters and put an end to their shameful practices.

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StudyPool Beware of Studypool's Unfulfilled Promises: A Student's Review

Studypool is an online tutoring service that has been recently gaining attention for all the wrong reasons. As a university student myself, I was personally contacted by Alex Scott, who claimed to be the head of outreach at Studypool. He offered sponsorship for our university club. Being the student that I am, I was excited to hear about a sponsorship opportunity.

However, after researching Studypool's reputation, we discovered that they have a history of sponsoring clubs but failing to follow through on their promises. Alex Scott had told us that we would receive a financial contribution of $100 to start, with the potential for larger sponsorships in the future. However, after agreeing to their terms, we never received any payment or response.

This type of behavior is unacceptable, and it is clear that Studypool only cares about their own interests and not the well-being of students. It is important to spread awareness of this type of behavior so that other universities and clubs do not fall victim to this same trap.

While it is true that Studypool has a large number of tutors, their overall reputation and actions are not trustworthy. As students, it is important to be cautious of online services that promise too much and deliver too little. We should always rely on resources that have a solid and proven reputation.

In conclusion, I highly advise other students to exercise caution when considering Studypool as an option for online tutoring services. Their sponsorship promises are questionable at best, and it is clear that they do not genuinely care about helping students succeed. It is important to do thorough research before using any online service or platform. Do not fall prey to promises that are too good to be true.

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StudyPool Terrible Experience with Studypool: Fraudulent Tutoring Website with Unprofessional Practices

Wow, where do I even begin with my terrible experience with Studypool? Let me tell you, as both a tutor and a student, this platform is an absolute waste of time and money. Don't be fooled by their easy-to-join signup process- do some digging on this company before you commit to their services.

First and foremost, let me be blunt- Studypool is NOT a real tutoring website. It's essentially an essay writing website, although they'll never admit it. They dishonestly misrepresent themselves to both tutors and students, making promises they can't keep. If you're a student, you're basically paying for the same kind of service you could easily get for free on online forums like Yahoo Answers or Reddit.

Another major issue with Studypool is their lack of proper vetting for tutors. Literally anyone can become a tutor on this platform- all you need to do is write some decent application essays and voila, you're hired. There are no education or teaching credentials required, which means you're getting people who may not be qualified to tutor you. Plus, any tutor work that you do submit becomes property of the company, so they can technically use it as they please without any obligation to pay you for it.

Let's talk about the company itself for a moment. Studypool is anything but professional, honest, or reliable. They have a history of payment issues- sometimes even "losing" payments altogether. Sometimes they take payments from both tutors and students without any explanation as to why. And guess what? Their disclaimers allow them to do this legally, so you're basically at their mercy if you run into any issues.

In terms of their customer service, their online "live help" is essentially useless. They'll just cut and paste unrelated information from their website and forums without actually addressing your issue. And don't even get me started on their proper use of grammar- or lack thereof.

Overall, I've had an incredibly unprofessional and shady experience with Studypool. I borderline on considering them an outright fraudulent scam. Save yourself the headache and go to a REAL online tutoring company. Don't make the mistake I did.

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StudyPool My Experience as a Studypool Tutor: No Waiting for Payment, But At What Cost?

I recently decided to sign up as a tutor on Studypool, mainly due to their claim that there is no waiting period to receive payments, and that some students are willing to pay a good amount of money for a tutor to do their homework. After completing a short grammar/writing assessment, I waited for 24 hours to hear back from Studypool to find out that my application was under review. I contacted them via chat box, but instead of receiving an in-chat answer, I got an email hours later. After getting approved, I looked through the student questions. I liked how many topics there were to choose from. I had to do three "newbie" questions as a kind of assessment. The newbie questions are easier to "score" than non-newbie questions, which you have to bid on competitively against other tutors.

My first assignment was explaining Florida's child support laws (500 words, cite sources following the APA style guidelines) for $5. I finished the essay and submitted it to the student, but I got scolded by pop-up text boxes about not introducing myself to the student first and using appropriate lingo to make the student comfortable. I was urged to use gifs and emojis liberally, again, to make the student feel at ease. My second assignment was "Explain the rise and fall of the Byzantine Empire" with the same style guidelines, which was also for $5. I sent the student an introductory message and finished the assignment. For the third assignment, I wrote something medical-related for $4, but it had no minimum word count. This time I did not add a message or any gifs or emojis. None of the students responded to any of my messages at all.

Although the assignments were all approved, and I was promoted to "rising star" status, I still have not received payment for the answers I wrote over a week ago. I soon realised there was something about a 20% commission rate, which means I would only receive $11.20 for over 1,000 words, which I've still yet to receive. I never received another assignment since those first three newbie questions. The students are prompted to submit a "range" they're willing to pay, and most of the questions I'm qualified to answer are in the $1-$20 range.

I found the website interface to be quite troublesome. The drop-down menu at the top right corner takes you to your profile, your tutor panel, your questions, etc. Although, your tutor panel and your questions are the same thing, and you are taken to the same page when you click either one. Your profile is a wonky-looking page with something you wrote in your application plastered to the bio section. When I once again opened the chat box to ask how I could change it, I received an email hours later, which said "you can do it through us"- that's it. I also downloaded the app, and it seems to be improved. However, they do not have a way to access your profile, which means you cannot update your bio yourself, review your tutor panel, see your messages, see your questions (past and present), or read your reviews from students. I also couldn't find anywhere - online or in the app - to view my earnings.

Overall, Studypool is an okay concept. However, I don't like the fact that I have a moral aversion to helping students cheat. I was also unwilling to partake in the "race to the bottom" that bidding on assignments consists of, so I decided not to pursue Studypool any further and instead cash out the pittance I earned. However, I was informed that I cannot withdraw my funds until I reach $50, and after emailing several different people, I realised that Studypool makes its money by advertising a service to students and offers tutors the opportunity to earn money by fulfilling that service. Tutors sign up, perform Studypool's services, the students pay Studypool, so that Studypool can pay the tutors, and Studypool keeps the money instead. I tried to escalate my claim to receive the payouts I earned, but was simply told by a bored Studypool rep that if I wanted to see the money I already earned, they suggest I continue working on the platform until I reach $50. In the meantime, they will keep my earnings. I feel like the service isn't worth the hassle or my time.

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StudyPool Disappointing Experience as a Studypool Tutor: Lack of Support and Attention

First of all, let me tell you about my experience with Studypool. I have been working with them for some time now, and I must say, they are not the best when it comes to supporting their tutors. As one of the first tutors on the platform, I have seen it all, and I'm not impressed.

The main issue I have encountered while working with Studypool is their lack of concern for their tutors. It seems they only care about the students, and any appeals made by students are almost automatically approved, even if it's at the tutor's expense. I have worked with other homework help sites before, and Studypool has, by far, the most incompetent support team.

Their response time to requests is very slow, sometimes taking a few minutes or more to reply. Moreover, after one or two responses, they seem to disregard subsequent messages from the tutors completely. This lack of attention from Studypool is one of the most frustrating experiences I have had while working online.

Furthermore, despite having a high number of repeat customers, Studypool treats me like a new tutor, and my experience and accomplishments seem to hold no weight. It is discouraging and makes me feel undervalued as a tutor who has helped countless students.

If I were you, I would be careful about signing up to work on Studypool. I will be leaving the site as soon as I find a better platform to work with. In conclusion, I would say that Studypool has a long way to go when it comes to supporting their tutors.

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StudyPool A Warning to Others: My Disappointing Experience with StudyPool and a Recommendation for Course Hero

I remember when I first used StudyPool about a year ago because I really needed help with an assignment. But I gotta say, I was disappointed with the quality of the work that was done for me. Honestly, even a high school student might’ve done a better job. I tried to get a refund, but they told me they don’t do those. The best they could do was give me some credit.

Just the other day, I decided to use my account balance to make a payment, but I couldn’t figure out how to do it. It was asking for my card information instead. I reached out to their customer service and the representative told me that it should automatically use my account balance first before charging my card. But when I checked, they charged my card even though I had almost double the amount I needed in my account balance. I was pretty frustrated.

So I did some more digging and I found out that the same document I needed was on Course Hero too. So, my advice? Stay away from StudyPool if you can. Course Hero is better.

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StudyPool Beware of StudyPool's Tutoring Application Process: Frustrating and Confusing Rejections

I just wanted to hop on here and give my two cents about StudyPool. I recently applied to be a tutor on their platform, and let me tell you, it was NOT a smooth process.

I've been teaching for a while now, both in person and online, so I was feeling pretty confident when I submitted my application. I spent hours perfecting my essay and making sure I checked all the boxes. But when I completed the Knowledge Based Quiz, I was hit with a massive rejection.

I was absolutely baffled. The only feedback I received was that I "failed to meet one or more requirements." What does that even mean? I couldn't get a straight answer from anyone at StudyPool and it really left a bad taste in my mouth.

I even tried reaching out to their support team, but it was a complete waste of time. The "Moderator" I chatted with was completely useless and didn't offer any real solutions or explanations.

Honestly, if you're a potential tutor looking to join StudyPool, I would think twice before wasting your time on their application process. My experience was frustrating, confusing, and a total waste of time.

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StudyPool Unboxing the Future: A Review of the Latest Tech Gadgets

I hold major degrees in education and have been teaching at 10+ schools for 15+ years. I even lectured at university and coached 1000+ students in my own classes. I also own two tech companies and consult upcoming entrepreneurs for much higher fees than what I could earn on studyproof but I thought it would be great to teach upcoming kids and teenagers.

As a prof with masters in education I got declined at an education platform while freelancers from India, Pakistan and other countries are flooding the platform.

Tells you a lot about the seriousness and quality of this platform of this business.

When profs get declined and Youtubers and teenage kids from India are approved to lecture about education. They might know things but that's quite poor quality standards.

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StudyPool Disappointing Experience with StudyPool Moderators: Strictness Over Helpfulness

So, let me tell you about my recent experience with StudyPool. I was excited to use their platform to get help with my homework, but unfortunately, I ran into some issues. One thing I noticed right away is that there are moderators who oversee the site. At first, I thought this was a good thing because it would keep things organized and professional.

However, I soon found out that these moderators can be a bit too strict. It seems that their main job is to issue warnings to users, no matter what the situation is. Even if you provide evidence that proves it wasn't your fault, they will still give you a warning. This really frustrated me, because warnings can lead to account suspension or even money being deducted from your account.

To add to the frustration, there doesn't seem to be anyone to complain to if you feel like you are being treated unfairly. The moderators seem to have all the power, and it's impossible to appeal their decisions.

I have to say, it was really disappointing to realize that the people who are supposed to be helping you can actually be a hindrance. The moderators come across as cocky and rude, and it's clear that they are only interested in hitting their targets instead of actually helping users.

Overall, while I appreciate the idea of having moderators on StudyPool, I wish they were a bit more understanding and willing to listen to users' concerns. It's frustrating to feel like you have no control over your own account, and it's disheartening to realize that there is no way to escalate an issue if you feel like you are being treated unfairly. If StudyPool wants to improve their platform, they need to make sure that their moderators are more empathetic and willing to listen to users.

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Winmine
, US
Aug 05, 2023 10:00 pm EDT
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Warnings in particular are issued even for irrelevant reasons. Worse, Studypool doesn't offer much support for their tutors rather inclined to be in favor of the students/clients. If treated unfairly,you barely have room to register your complains,be heard and be accorded the necessary help. I want to agree that if studypool intends to improve their platform then empathy and willingness to hear out their tutors is key.

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StudyPool Misleading Subscription Process and Unhelpful Customer Support: A Review of StudyPool

So, I came across StudyPool and thought it would be an ideal tutoring service for my teenager who needs some extra help with their AP essays. However, I was disappointed with their subscription process as it seems that it is designed to mislead customers. The pathway I took on the site made it seem that I was purchasing ten documents to unlock when, in reality, it was a subscription.

To add insult to injury, when I tried to contact them via the phone number on my bank statement, I found out it was out of service. So, I opted for their chat support as it was the only means of communication at my disposal, but I was met with hostility and rudeness. The chat support representative was unhelpful and only gave stock answers, making it seem like they were not interested in addressing my grievances.

Furthermore, there was no way for me to complain higher up the ladder. Although I only lost $40 in the process, their customer support answers were frustrating as they only offered blanket statements and failed to consider that their site could be misleading. I only asked them to look into it, but they did not seem to care.

Not only was the subscription process misleading, but the "Notebook" documents were not helpful either. The documents seemed dated and average at best, making it hard for me to recommend this tutoring service to others. I ended up paying $60 to view an outdated, below average AP essay, which did not help my teenager in the slightest.

Overall, the StudyPool tutoring service left a lot to be desired, and their customer support chat was next to useless. So, I would not recommend this service to anyone looking for reliable tutoring service for their children.

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StudyPool StudyPool Review: Good Content, but Beware of Payment and Cancellation Issues

I recently had an experience with StudyPool and I'm not sure how to feel about it. To be honest, like a lot of other folks out there, I cancelled my account and deactivated it about a year ago. But something strange happened. They kept charging me. Yes, you read that right, they kept charging me even though I was no longer using their services. After several months of back and forth emails, I grew increasingly frustrated. The support team seemed more interested in repeating the party line that they didn't have any logs that showed my account usage or any records of my transactions. I kept wondering to myself how that could be possible when other people had reported having similar issues resolved with access to log files.

I don't want to paint StudyPool in a completely negative light though. When I was using their services, they were quite helpful, providing extensive study materials and resources that kept me engaged and motivated. In addition, I found their interface to be user-friendly and easy to navigate. But I just don't understand how difficult it is to cancel payments and have their team investigate and provide solutions to users' concerns.

In conclusion, if you're considering using StudyPool, do so with caution. While they may have some useful tools, be prepared for some potential headaches when it comes time to cancel.

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StudyPool Navigating StudyPool: Tips and Tricks for Success as a Tutor

There are a lot of folks out there who are really upset with the folks at StudyPool. They say they have issues with the support team and that their applications frequently get rejected without really good reasons. To be frank, it can be pretty frustrating. I, myself, had applied last year but unfortunately got rejected due to my supposed poor quality submissions. But one day, I decided to give it another go and used the same content that got rejected, and BAM! My application was accepted. Talk about a head-scratcher, right? But nowadays, I don't really mind that much anymore. As long as my work gets accepted and I get paid, I'm cool with it. In fact, most of the tutors I know on the platform are the same. The site itself just doesn't seem to care as much as they should about us and our needs. All they really seem to care about is their commission.

But hey, if you're interested in learning the tips and tricks to getting accepted, feel free to reach out to me. I've got your back. Just keep in mind that, once you're in, you've got to get at least 50 orders completed before you can start submitting work for cash. I know it sounds like a lot, but trust me, it's doable.

Now, let's get down to the nitty-gritty. When you're working with the StudyPool team, you kind of have to learn how to navigate their system and make it work for you. And yeah, it's not the most transparent or honest system out there. But at the end of the day, you can still get paid for your hard work. Just make sure you've got your ducks in a row before you start submitting, and you should be good to go.

Full disclosure, I work with other tutoring sites as well, and I gotta say, StudyPool might not be the most legit or caring platform out there. But hey, they're still worth a shot if you're willing to put in the effort and play by their rules. Just don't expect too much support or fairness from the team.

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StudyPool Avoid StudyPool: A Disappointing Experience Becoming a Tutor

So, I decided to give StudyPool a try, as I wanted to become a tutor. I went through the test and gave all the answers genuinely, without any help or support from anyone. But, my application got rejected, and I could hardly wrap my head around why that happened. It hurt me so much because I was so invested in the process, and I had a passion for tutoring.

So, I decided to send them an email, asking them what caused this judgment. I waited for quite a while, but when I finally received a reply, it didn't answer my questions. They just sent me a copy/pasted paragraph from the website, which didn't help me in any way.

This experience wasn't enough to make me vow never to use the site again, so I tried to follow up with them. But, to my dismay, they didn't answer any of my other emails. It was clear that they didn't care about my issue.

However, things took a bizarre turn a day later when I decided to log into my account. I immediately noticed that my profile picture avatar had been changed into a malicious character! I was quite confused and upset because I had nothing to do with it.

To make matters worse, I found out that StudyPool didn't allow you to remove your account. All you could do was disable it. I was disappointed because, by the end, I had shared my personal information, including my picture, identity card, and phone number, with strangers who had access to my account. They labeled my actions fraudulent without providing a valid reason.

Taking everything into consideration, I don't think you should trust this website. For me, this was a terrible experience, and I don't wish it on anyone else.

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StudyPool Disappointing Experience as a StudyPool Tutor: Unfair Ban, Ungrateful Students, and No Support

Yo, so I've been using StudyPool as a tutor for almost two years now and let me tell ya, they straight up banned my account without even giving me a decent reason. And like, on top of all that they straight up kept my money from previous jobs - almost $150, fam. It's a shame, cuz I've noticed that the only people who seem to be using this site are these rude, ungrateful students who don't wanna pay what they should be.

It's really tough to level up your tutor status on there too, but it doesn't even matter if some shady student decides they wanna rip you off even after you've done your best to help them out. And don't even get me started on the review team - they always seem to side with the students, even when it's obvious that the tutor did everything right.

Speaking of doing everything right, I'm a computer science tutor and I wrote code for multiple students, explained everything really well, and even threw in screenshots and videos to help them understand. But then one student tried getting a refund and StudyPool actually granted it, and then straight up suspended my account. I think the whole site is just trying to take advantage of tutors who are willing to deal with these annoying, scamming clients.

Seriously, save yourself the trouble and try a different site like Fiverr or Upwork. This one is just not it, chief.

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9:06 am EDT

StudyPool Fraudulent subscription

There has been fraudulent activity done on my debit card. I did not subscribe to study pool. I have never even heard of your company. Can we please get this issue resolved? I would like a complete and total reimbursement of everything that has been deducted from my personal checking account. Also, I would like for you to cancel all subscriptions with your company. The total charges that I have seen this far Total $29.85 and I believe that there was also an additional charge of $1.00 from your company. What that is for I am not sure. Please fix this issue. I have not contacted my bank yet. I would like to give you the opportunity to fix this issue first.

Name: Christi Keesee

[protected]@gmail.com

[protected]

last 4 of credit card used: 3422

Transaction date: August 26, 2022

Desired outcome: Refund the total amount deducted from my checking account due to fraudulent order. Totaling $29.95 plus an additional $1.00

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6:05 am EDT

StudyPool I want to withdraw my balance from my id

my id got ban on july 1,2022 for information sharing reason.i want to withdraw my balance from my account . I,m ok with the reason of ban but i want my money only.

Desired outcome: I want my balance of my id:narayan_rai1

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8:57 am EDT

StudyPool Tutor account not logging in

Hello on the 17-03-22 my tutor account registered on [protected]@gmail.com could not login with my details... I have tried to contact the studypool customer support and they aren't replying, reasons which i'm not aware of. I have been tutoring for a long time and was surprised by this new event. I have not been informed of any illegality... which of course I have not had nor been communicated to about any happenings even though my efforts to contact the customer support have been futile.

Desired outcome: A communication of why the account is not logging in

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8:34 am EST

StudyPool these guys didn't pay to their tutor

I started to work for the company Studypool Inc. couple of months ago. At the beginning, everything was ok and they promised me a good salary. However, it was the third month, when these guys delayed the payment and lied to my face. They told some fake excuses and said that their customers didn’t pay them on time, but I didn’t believe in such stupid excuses. I will quit, but I want my salary.

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Joan Wilner
, US
Jun 28, 2016 6:56 pm EDT

They are abject thieves. Not only do they not publish a phone number, but a Mountain View, California, policeman discovered that their address is phony, so their registration with the California Secretary of State is invalid and illegal. They routinely "suspend" or "ban" tutors for inane "offenses" and keep all their money, amounting to hundreds of dollars per tutor multiplied by hundreds of tutors (that I know of). Never seen the likes of it. At every legitimate online tutoring site, I run into dozens of people who say, "Studypool? Thieves! They owe me X hundred dollars!"

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4:21 am EDT

StudyPool They started to check and thought that I have cheated, but I haven't

I have worked for the website www.studypool.com and earned money and great experience. But my problems started couple of months ago. The staff started to accuse me that I have created fake accounts and lost money. I haven’t done it and it was big lie, but the company continued to keep an eye on me. I couldn’t get my payment and the whole payment process took 10 days, but in my case it was months.

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Nolan746
, US
Jan 09, 2024 3:49 pm EST
Verified customer This comment was posted by a verified customer. Learn more

My document was downloaded by a me from

Second device where I submitted 10 document to get 2 unlocks . But after even unlocking it didn't show any earning.

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S. Moi
, US
Dec 03, 2023 12:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hello, I am Simon Aminimoi. I have tried to call you using your [protected], but it wasn't working number. My account was charged on November 25, 2023 by you (StudyPool) for $29.85 using my card number ending in 6709. Please refund the money back to my account. I don't remember using your services.

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Princess06
Richmond Texas, US
Jul 03, 2023 11:53 pm EDT

I called some months back to cancel my account. On June 16 2023, I noticed that my card had been charged. I have not visited studypool site ever since I notified them of the cancelation of my account. I am filing this complaint to request for refund. I will appreciate this complaint to look upon.

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Mbilal
Lahore, PK
Sep 25, 2022 7:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i am trying to create account on studypool but unable to generate one as it says invalid username over and over again. kindly assist me to generate my account

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StudyPool Customer Reviews Overview

StudyPool is a well-known online platform that offers academic assistance to students in different parts of the world. The website has received numerous positive reviews from students who have benefited from its services. One of the standout features of StudyPool is the extensive pool of highly qualified tutors who are available 24/7 to help students with their academic assignments. The platform also provides students with a variety of educational resources, including study guides, practice exams, and flashcards, to help them prepare for their exams.

Many students have praised StudyPool for its affordable pricing, as the website offers some of the most competitive rates in the industry. Additionally, the site is user-friendly, making it easy for students to navigate and find the assistance they need. The site's customer support team is also highly responsive and readily available to help with any issues that students may have.

Another significant advantage of StudyPool is the quality of the services it offers. The platform boasts a high degree of accuracy and attention to detail, ensuring that students receive top-notch assistance that meets their needs and exceeds their expectations. This has resulted in numerous positive reviews and testimonials from satisfied students who have benefited from the platform's services.

In conclusion, StudyPool is a reliable platform that provides students with top-notch academic assistance at affordable rates. With its extensive pool of highly qualified tutors, easy-to-use website, and excellent customer support, the platform is a preferred choice for students seeking academic assistance. Highly positive reviews from past users signify that StudyPool is a trustworthy and dependable platform that is worth considering for all students seeking academic assistance.

StudyPool In-depth Review

In summary, StudyPool is a helpful online platform for students seeking assistance with their studies. It offers a variety of services, including one-on-one tutoring and access to study resources. While there are many positive aspects to the platform, there are also areas where improvements could be made.

Overview of StudyPool Services

StudyPool provides a marketplace where students can connect with tutors for help on a wide range of subjects. Services include homework help, study guides, and answers to specific academic questions.

Ease of Use and Website Navigation

The website is user-friendly with a clean interface, making it easy to navigate and find the services you need. However, sometimes it can be a bit overwhelming due to the vast amount of information available.

Range of Subjects and Tutors Available

There is a broad range of subjects covered, from humanities to sciences. The number of tutors available is impressive, offering many options for students.

Quality of Tutoring and Educational Resources

The quality of tutoring varies. Some tutors are exceptional, providing detailed and accurate help, while others may not meet the same standard. Educational resources like study guides are quite beneficial.

Pricing and Payment Options

Pricing for services is competitive, but it can vary widely depending on the tutor. Payment options are flexible, accommodating different preferences.

Tutor Qualifications and Screening Process

Tutors on StudyPool are required to go through a verification process, but the details of this process are not very transparent.

User Experience and Customer Feedback

Customer feedback is mixed. Many users report positive experiences with the platform, while others have faced challenges, particularly with finding the right tutor.

Customer Support and Service

Customer support is available, but response times can be slow. When issues are resolved, the service is generally helpful.

StudyPool Guarantees and Refund Policy

StudyPool offers a satisfaction guarantee, and there is a refund policy in place, but it has specific conditions that must be met for refunds to be issued.

Mobile App Availability and Functionality

There is a mobile app available which is convenient for on-the-go use, although it may not have all the features available on the website.

Additional Features and Resources (e.g., study guides, notes, Q&A)

Additional resources such as study guides, notes, and a Q&A section are valuable for students looking for quick help or self-study materials.

Security and Privacy Measures

StudyPool takes security and privacy seriously, with measures in place to protect user data. However, the specifics of these measures are not extensively detailed on their site.

Success Stories and Outcomes

There are success stories featured on the website, showcasing how StudyPool has helped students improve their grades and understanding of subjects.

Comparison with Competing Tutoring Services

Compared to other tutoring services, StudyPool holds its own in terms of the range of subjects and availability of tutors. However, the quality of tutoring can be inconsistent.

Final Recommendations and Overall Rating

For students in need of flexible tutoring options and a wide range of subjects, StudyPool is a viable choice. It is recommended to carefully choose tutors based on reviews and qualifications. Overall, we would rate StudyPool as above average, but with room for improvement in tutor quality consistency and customer support responsiveness.

How to file a complaint about StudyPool?

Here is a comprehensive guide on how to file a complaint against StudyPool on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials.
- If you don't have an account, create one on the ComplaintsBoard.com website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website.
- The button is typically located at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with StudyPool in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with StudyPool.
- Include key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against StudyPool on ComplaintsBoard.com.

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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with StudyPool Customer Service. Initial StudyPool complaints should be directed to their team directly. You can find contact details for StudyPool above.

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Use this comments board to leave complaints and reviews about StudyPool. Discuss the issues you have had with StudyPool and work with their customer service team to find a resolution.