Complaint Rating:

Company information:
ACS Utica
Utica, New York
United States

I paid my consolidation loan off in July 2008. Over 3 months later I started receiving bills from ACS stating that I owed over $900 more to them. I called repeatedly and wrote many letters telling them that I paid the loan in full. I sent them confirmation of the loan payoff and now they tell me that I owe just over $400. They told me there was an accounting error, and I owe them more money. I refuse to pay this and have fought with them for over a year now. They are threatening my credit and I can't get any help. I will continue to fight, no matter what it takes. They are incompetent and rude. I didn't choose to do business with them. My loan was sold to them and now I am stuck trying to fix their mess.