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Stratolounger® Tailgater Tulsa Rocker-Recliner With Heat & Massage, Minnesota Complaints & Reviews - Broken mechanism

Stratolounger® Tailgater Tulsa Rocker-Recliner With Heat & Massage Contacts & Informations

Stratolounger® Tailgater Tulsa Rocker-Recliner With Heat & Massage

Posted: 2013-02-14 by    ShenJ

Broken mechanism

Complaint Rating:  100 % with 1 votes
Contact information:
Stratolounger
Minnesota
United States
My husband and I purchased the Stratolounger Tailgater Tulsa Rocker-Recliner With Heat & Massage as an alternative to a baby rocker. The chair was delivered and within 3 hours of having the chair, the back slid off of the spring and could not be replaced. We were also upset that the massage and heat mechanism did not work when delivered. We contacted both Stratolounger and the store we purchased the chair from. Both companies were happy to replace the chair at no charge, except that they would not deliver the chair (we paid for a second delivery). This second chair worked nicely for about four months, then the massage and heat mechanism broke. My baby was born, and three months later the chair's back felt like it shifted out of its slot. We won't be replacing the chair, as it still rocks, but we won't purchase another piece of furniture from them either.
Comments United States Furniture
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