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Straight Talk Wireless

Straight Talk Wireless review: activation 44

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3:45 pm EDT
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Bought a cell phone from Walmart, try'd to activate that for 3 day's but it is still not done, they let you believe online that that is a 5 minute handling .
It is not, If it would work properly and fast as they say, would be nice but they cannot transfer numbers, as they say and then you are in trouble .
Sorry you have to wait 24 hrs and again and again and again .
I think you are directly connected with India, when you call customer service and by problems they have to call the USA, it sucks, big time .

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44 comments
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billi
Jackson, US
Oct 24, 2009 11:02 am EDT

they straight screwed me on the number transfer now it's aleast a 45 dollar problem but for sure there fault and would not correct it .

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NEYA
Memphis, US
Oct 21, 2009 12:13 am EDT

I APPRECIATE THESE POSTS BECAUSE I WAS CONSIDERING TRANSFERRING MY DAUGHTER'S & MY PHONES... THX

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2bdisappointed
, US
Oct 10, 2009 10:53 am EDT

I also purchased a Straight Talk phone from Walmart. At that time I had service with T-mobile and the phone was operational. I read the online description of the activation process and it said the process would only take a few hours to port my T-mobile number to Straight Talk unless it was a land land or there were problems with the current carrier(T-mobile). I called the Straight Talk activation number and was told when the porting was successful the T-Mobile line would be deactivated and I could use my Straight Talk phone with my previous T-Mobile number. Within a few hours my T-mobile phone was deactivated by T-mobile and that phone was unusable. I expected the Straight Talk phone to be ready to use within an hour or two after the deactivation of my T-Mobile line. However, when attempting to dial after that wait, I received the message "You do not have enough money in your account to place this call." I called Straight Talk and they advised it would take 24/48 hours and up to 7 days to complete the porting. I did not agree to being without a phone for this amount of time when I purchased the Straight Talk phone. I expected to a least have my T-mobile phone except for a few hours while the porting was completed. Now it had been 17 hours and I have been without phone service for at least 15 of those hours. This is completely unsatisfactory and not the way to gain any support or favorable advertising for Straight Talk.

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bknblk
Ormond Beach, US
Sep 05, 2009 4:02 pm EDT

http://www.youtube.com/watch?v=rOtEQB-9tvk