Complaint Rating:

Company information:
Aaron's Sales and Lease
Tampa, Florida
United States

I recently leased a laptop computer from Aaron's back in February. The following month my residence was burglarized and the laptop was stolen along with some other things. I filed a police report and everything just for Aaron's to say that I was still responsible for paying on some merchandise that is no longer in my posession. Aaron's makes you pay about $9 extra which is suppose to be insurance. I find it hard to believe that this company would still hold a customer liable for something that was beyond their control but at the same time the same so called insurance covers fire, wind damage and etc.