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Sterling "Trust" Company and Superior Gold Group ripped off my $5, 500 401(k).
Relieved of my employment February 2009, I had to rollover my 401(k). I called Superior Gold Group and they directed me to send my 401(k) fund to Sterling "Trust" Company to convert the 401(k) into an IRA. Sterling's job was to wire transfer the fund to SGG to purchase Proof Gold and Silver.
Both companies helped themselves to several hundred dollars in fees and I have nothing to show for it as of October, 2010. No precious metals; no IRA account. Repeated phone calls and e-mails are ignored.
Sterling "Trust" even bills me an annual fee though they report they do not have my money. If I refuse to pay this fee they promise to ruin my credit. Sound like a scam? PLEASE tell me there is some way to get my money back?
Dr. D. L. Pierce October 28, 2010
The complaint has been investigated and resolved to the customer’s satisfaction.
Same thing is happening to me. I rolled my 401K went with Superior Gold Group, which went to Sterling Trust, which went to Equity Institutional. I never paid fees, however, now I do. PLUS, the $ I rolled years ago they have gotten NO metals at all. My amount I rolled remains the same after maybe a decade of being in their care. There's a lawsuit against them. I've gotten 2 letters about it. I contacted the law office, but I have not heard nada back from them. I am looking for better options currently.