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2.2 10 Reviews

Steebar.com Complaints Summary

3 Resolved
7 Unresolved
Our verdict: Engaging with Steebar.com, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Steebar.com reviews & complaints 10

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Newest Steebar.com reviews & complaints

ComplaintsBoard
L
3:58 am EST

Steebar.com don't deal with them

I am happy I haven't spent much more money like other people who also suffered from them.
But my items weren't shipped either. I tried hard to make them do it, but all of my actions were useless. They still keep ignoring me and never answered my endless calls and numerous emails.
Didn't expect it would happen to me.
I highly recommend avoiding this company.

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F
7:24 pm EDT

Steebar.com order not fulfilled; lack of communication;

Order placed 13 September 2017, value US$32.25. Order "updated" 15 September 2017, "awaiting shipment". No further order status update. Goods have not arrived, which even for Australia is a long time. They have taken my money but not delivered. Communication with the company is definitely one way - me to them and no reply.

Judging by the number of bad reviews of this company I fail to understand how they can still be operating after their claimed 30 years in business.

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J
7:08 am EDT

Steebar.com they took my money and didn't ship the product

Ordered a lovely clock for my grandmother as a birthday present. They took my money and I was supposed to get my order in a few weeks. Nothing arrived so I emailed Steebar but received no information about my order. The site still showed that my order was pending. I also tried to reach someone via phone but they did not pick up. I already sent them about 50 messages and asked for a refund many times, but they continue to ignore me and it seems like they decided to keep both my money and clock.

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Is Steebar.com legit?

Our verdict: Steebar.com's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate Steebar.com's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

Steebar.com earns 63% level of Trustworthiness

Good Credibility Notice: Steebar.com rated around 63% by Complaints Board. Generally safe, but exercise caution in information sharing.

Steebar.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Steebar.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Steebar.com you are considering visiting, which is associated with Steebar.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Steebar.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The steebar.com may offer a niche product or service that is only of interest to a smaller audience.
  • Steebar.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Steebar.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
G
2:57 am EST

Steebar.com stay away!

This company is absolutely disgusting! I purchased a clock from Steebar and when I received the clock it was defective. I immediately contacted customer service and described the problem. Their rep agreed that it was defective and told that they would send me another one. That was over two months ago and still no replacement. I tried to contact someone from the company many times, but they won't even answer the phone. I left some voice mails and messages, but heard nothing back. Stay away from this fraudulent business.

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D
10:09 am EST

Steebar.com clock insert

They shipped me an insert that did not work (faulty wouldn't even run). I contacted them and got one or two one sentence emails and then radio silence. Never answer their phone and won't return emails. I called my credit card company and they were all too happy to reverse charges. This unsavory fellow (John) needs to be publicly flogged. Don't be fooled by the fancy website. They are crooks.

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M
2:58 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Steebar.com don't buy from

I placed an order with these people for 18 pcs of 1/8 plywood 12"x24" what I got about 4wks later was 18pcs of 1/8' ply 12x12. I guess they don't know how to read a ruller, I did send the plywood back with copy of packing slip which clearly states 12x24 with a note saying what the problem is and...haven't heard back yet and its been around 2 1/2 weeks. I guess I can kiss my $62 bye bye. They never replyed to any emails or phone calls and after contacting scrollsaw magazine they told me the same thing, never answers their calls or emails so they don't do business with them. stay away from these people and save your money or just deal with sloans woodshop who are very honest and answer any inquires.

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Reviewer91274
,
Nov 17, 2015 3:13 pm EST

I ordered parts from this company they charged my card never got my stuff DO NOT ORDER from them total ripoff I don't understand how they even have a running website since they have been out of business for 3 years

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forthou
, FR
Jan 07, 2012 5:10 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I've made an order from France at Steebar .com.
They take my money and don't send me my product !
I am far away from US and I don't know what to do...
Is there anyone to help me ?
Thankyou very much .

ComplaintsBoard
D
7:18 pm EST

Steebar.com should have checked the bbb first, they have an f

Should have checked the bbb first, they have an f. I placed an order using their pretty good web site, but no order was ever shipped, no answer to emails or phone calls. finally after more than two weeks of this a sent on last email to cancel my order and suddenly they responded right away saying that their power has been out and they would research it, yeah right power out for two weeks, don't think so. that seems to be their standard excuse from other reviews i’ve read. at least they never charged my card. anyway, stay away, and if you do have a problem with them I found another number for them that is toll free that’s not posted on their web site: [protected], good luck getting them to answer it though.

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Gary Hall
, US
Nov 02, 2018 1:49 pm EDT

I completely agree with all of the negative reviews of the Steebar company. I ordered Large (18") Gothic hands for a clock. As others have said -- my credit card was charged immediately. Although paying extra for shipping, the delivery took in excess of a week to get from NJ to VA. Upon receipt I opened the long box to find the clock hands wrapped flimsily in a few pages of newspaper only, and the largest of the hands was bent at a 45 degree angle in the bottom part of the hand. I sent an email (with a picture of the bent hand) and followed up with a call. I spoke with someone who seemed surprised at the bent hand, but who had seen the picture I sent showing the condition of the hand upon receipt. The person on the phone promised to send replacement hands. That call was in mid-August 2018. After additional emails and calls without response, I have not received any replacement. STAY AWAY FROM THIS COMPANY --- VERY BAD NEWS!

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Alan Weaver
, US
Jun 06, 2018 7:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Wish I had found this page before I placed an order! They appear out of business, no response to email or telephone calls. So I still looking for a replacement clock mechanism for my Seiko table clock.

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Trixole
, US
Dec 14, 2012 2:14 pm EST

Ordered clock parts on October 30, I was charged on my credit card but never received the merchandise. No answers to my e-mail, and they never answer the phone. Their web site is very well done but they do not deliver merchandise. Never order from them.

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Dvinay
, US
Nov 07, 2012 4:19 am EST

MY ORDER WAS CHARGED AND PRODUCTS NOT SHIPPED. I HAVE GOTTEN NO REPLY FROM NUMEROUS E-MAILS AND PHONE CALLS. I WILL NOT BE PLACING ANY ORDERS FROM THIS CHEAT COMPANY. THE SITE LOOKS GOOD BUT RESPONSE IS POOR. ORDER AT YOUR OWN PERIL.

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hholliday
Ruskin, US
Jul 12, 2012 11:20 am EDT

I placed an order with Steebar.com and they charged my bank immediately. I still have not recieved the order and have not been able to get in contact with them.

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Puare
, US
May 21, 2012 8:09 pm EDT

They charged me for a clock three months ago, I never received it, they won't reply to my email.

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Theone
, US
Jan 13, 2012 3:55 pm EST

I lost $200 to Steebar. They charge your card immediately and never deliver a product. I don't know how New Jersey allows them to stay in business.

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Hipoxe
, US
Dec 06, 2012 1:18 pm EST

This so called company is just ripping people off. There web-site should be shut down.

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frostytread
, US
Sep 25, 2013 9:48 am EDT

After waiting a week to see if my order had shipped (and my bank had been debited for the "purchase"), I began trying to contact these people to see why the order had not shipped. They neither answered their phone, nor did they respond to my e-mails. This morning, I decided to check the internet to see if anyone else had had trouble with this company. After seeing these complaints, I called the bank and disputed the charge. Even though the charge was only $9.02, the company still has no right to bilk the public. This company is definitely a NO.

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jglatt
Oklahoma City, US
Nov 29, 2012 4:24 pm EST

Thanks for sharing this. I have just recently had the same issue with this company. I ordered product 3 weeks ago and have never received anything at all and can't get in touch with any via phone or email. But they DID charge my credit card. I definitely should've done my homework in researching this company before ordering from them online - lesson learned! I have tried to contact them 3 times ... no response whatsoever. I'll know better in the future.

ComplaintsBoard
D
5:17 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Steebar.com order not filled, unable to contact

Part order filled, backorder still not delivered 1 month later despite credit card being charged at time of order online. No answer to calls to business line ever. No answer to emails either.

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hholliday
Ruskin, US
Jul 12, 2012 11:12 am EDT

I also placed an order with Steebar and have not received it. They charged my card immediately and I have not been able to get ahold of them. I've tried calling them and have not been able to get an answer. I've also sent an e-mail and have not received a response. I tried calling the number listed for Allied Wallet for billing and they said they no longer do billing for Steebar and were unable to help me. This is so frustrating!

ComplaintsBoard
L
2:15 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Steebar.com order not filled, no contact.

Pen blanks ordered, not received. Gave my visa number. I have sent numerous emails but they are all unanswered. As of the moment, my visa account has not been charged but am keeping my fingers crossed after reading all the 'money-taken-no-product-delivered' reports.

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Mike W.
Houston, US
Jul 17, 2009 2:34 pm EDT

Same here. I ordered pen parts. After 3 weeks and 3 unanswered emails, I called. A lady answered and had "Ken" or somebody call back. He was real nice. Said he would get back with me about the order by the next day. No word from them after that. Now they don't answer the phone. They may as well not answer. It saves long distance charges when they will not communicate. You must hang up before the answering machine "enter remote access code" message comes on. I haven't checked my Visa billing yet.

ComplaintsBoard
M
3:23 pm EDT

Steebar.com order

I ordered clock inserts, account was charged. Steebar will not answer emails or phone calls. I do not know when or if they ever will ship .

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Art L
, US
Aug 04, 2015 5:43 pm EDT

Sounds like I'm piling on, but my story is pretty much the same. I received a defective part and they promised to send a new one fromconfirmed available stock. Nothing sent. No responses to emails or messages.

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another victim of Steebar
Paint Lick, US
Dec 12, 2014 3:47 am EST

Even after this lawsuit by the NJ Division of Consumer Affairs, Steebar.com continues the practice of Fraud. How is this allowed?
http://www.njconsumeraffairs.gov/ocp/orders/Steebar.pdf

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roscoe42us
Madison, US
Nov 30, 2014 12:27 pm EST

My complaints are similar to the above. I did receive my product, however two of the items were defective -grossly inaccurate temperature and hygrometer gauges. They have not answered four e-mails sent to them requesting assistance.

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nLeddy
east p, US
Dec 15, 2010 9:55 pm EST

Ordered pen parts as of December 3rd, 2010. It is now the 15th, ive been charged, no more information. I have tried calling, emailing etc. No response. Looks like i will be calling the Credit Card Company and trying to cancel.

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SJPerry
Richmond, US
Aug 31, 2009 10:38 pm EDT

Steebar ripped me off. No clock and no return. I have contacted my credit card company about the fraud this web site is involved in.

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Earl
,
Nov 21, 2008 1:16 am EST

Have a similar issue. Actually got in contact with someone after faxing him. He called my home, was told to contact my fiance's cell phone to discuss the matter with him. He never called my fiance.

His persistence led to a promise to deliver the missing pieces as of yesterday (11/20). My fiance tells me not to hold my breath.

Let me tell you, the look on my father-in-law's face when he saw his sheets of wood for his birthday was priceless. And not in the good way.

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Kenneth Schwartz
,
Nov 20, 2008 1:12 am EST

I have had the same problem. No product, no contact, no phones being answered. I suggest that we report them to the New Jersey Attorney General's Office.

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dan daniels
,
Nov 18, 2008 9:52 am EST

Yep, these folks stole $96 from me. I suspect they are a fraud. They have a great website to suck you in, but once you order they have your credit card number. Then they don't respond to emails or phone calls. When I call now, three months after my order, all I get is a busy signal.

They take you personal info and then disappear. I've reported them to everyone I can think of and suggest you all do the same to protect others.

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D Casteel
,
Nov 04, 2008 10:27 pm EST

Same problem. Order placed and acknowledged, credit card charged, no merchandise. It has been one year and they have not answered any of at least a dozen emails and they never answer the phone.

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A Wolf
,
Nov 02, 2008 8:12 pm EST

I have the same problem. I was charged full price. No quanity discount like it said and still no product.

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