I have a problem with my Internet Bills in the last two months my compensation are only SR592 when I go to STC Olaya Branch to settle my payment I was amazed that my payment is now SR1776 and I ask them why I need to pay this huge amount the only thing that STC owe me is SR592 for two months. When I calculate SR1776 it is consuming of 6 months. I need to disconnect this due to transfer of residence.
The other payment shows on my SAMBA SADAD is now SR1, 184 and now this is 4 months charge.
As per my contract my monthly payment is SR296 and the credit limit is only SR1000 if I exceed this amount it will automatic disconnection.
I already paid last July 4, 2012 before going on vacation with the amount of SR740.40 here I attached the payment receipt.
Here are my STC information:
Iqama No. 2311663088
Service No. 12936379
Account No. 2012929814