State Farm
reviews and complaints

In July another biker crashed into me while I was making a turn. He was upwards of 60mph so my bike was totaled. I managed to walk away... then get carried away in an ambulance to a hospital as I guess I was in shock.
My expenses includes an ambulance ride, hospital, doctor visit and week loss of work. I was told to consult the other drivers insurance for reimbursement( State Farm) which was about 9 months ago. I have been given the medical release run around since July and have made countless calls to try and do what I can. Typed request letters, complaints... nothing seems to be moving this on. Every few months they give me some small recent info as to why we can not settle...Recently consulted with a hot shot lawyer who would not take my case and said to sue in a small claims court as she feels State Farm will not pay and my case is to small to fight. Raw expenses are around $3500.

What really makes me mad is the lying of the adjuster its like he knows that I know he is lying but he keeps it up. "My evil doctors secretary is delaying this because of some kind of personal vendetta or something..." I've talked to the dude who hit me and he is as frustrated with State Farm as I am.

As someone who has been in the insurance industry for 30 years I am writing this letter due to a State Farm Agents questionable practices. As an licensed Agent I m shocked to find out that State Farm Agent, Amy Brown located in Villa Rica, Georgia is promoting unethical behavior to one of her employees Marla Shaddix. Mr. Brown sent Ms. Shaddix who is NOT a licensed insurance representative, to the homes of potential life insurance customers with the mouth swabs required to get a life insurance policy. Ms. Brown told Ms. Shaddix to take the swabs to the potential customers at their home, leave the swabs with them to swab their mouths and then they would be returned to her office to be processed. When has this become an industry standard. In all of my years as a licensed agent we have always required a licensed agent to do the swabs themselves and take them back to the office. I would NEVER leave a swab there for a potential client to do themself. How do WE really know it was their own mouth they swabbed? They could have swabbed ANYONE'S mouth. What if it turned out they had Aids etc. and then the insurance company is out paying a huge life insurance policy on someone who should not have been insured anyway, not tto mentionn that the chain of command has been broken with the swabs. The agent has NO idea where the swab has REALLY been! I am absolutely shocked and floored that this type of behavior is being carried out by a licensaed State Farm Agent! What example is this setting for the indusrty? Ms. Brown's staff as well as potential clients. Her reasoning is that Ms. Shaddix goes to church with these potential customers, therefore THEY can be trusted doing their own swabbing. This is absolutely incomprehensible! I hope someone takes some sort of action because this type of unethical behavior is giving the Insurance Industry a horrible reputation. Is this the example we as insurance agents want to set for agents coming into the industry as well as our employees, I think not! I am absolutely beside myself that this type of practice is going on! It needs to stop!

I purchased all of my insurance with Amy Brown State Farm Insurance in Villa Rica, Ga. I have neer had such a bad experience with an Insurance Agent in my life. I had contacted Ms. Brown on numerous occassions. She NEVER returned my calls. I even went to her office one day and SHE was the only person in the office. She did not even attempt to come out and great me much less ask if she could help me. I stood there for a good 15 minutes without Ms. Brown coming out of her office. She saw I was there and never acknowledged me To say the least I as a customer was extremely upset. She has no problems taking my money every month, but when it comes to customer service it is a joke. I have been in her office when her staff were there and they were always very polkite ad courteous and always quick to tend to my needs. After this encounter with Ms. Brown I took ALL of my insurance business to another agent who has TIME for his cusomers. I have never seen such unprofessionalism i my life from someone who OWNS an agency. If you are looking for customer service and and agent who care you had better stay away from this insurance company. She has even gone to the extent of saying she NEVER had a conversation with me on the phone and I can prove that I did because I recorded it simply because I have had his problem with Ms. Brown in the past.

State Farm is truly the worst insurance company on the planet. I have been a customer for over 20 years and paid them over $100, 000 in insurance premiums. I have had two claims for water and/or wind damage over these years and both times they denied the claims other than in one instance they paid $450 on a $10, 000 + claim. Contrast this to Chubb who immediately paid about a $50, 000 claim on a water damage issue to a house I own. Drop State Farm and move to a reputable company like Chubb if you want your claims paid! Also do a google search on State Farm Fraud Katrina and you will see how they ripped off their policy holders after a hurricane!
Wayne Gorsek

ABOUT ME:
Hello, my name is Johnathan, I am a hard working American citizen residing in Miami FL… a certified Fire Fighter and Paramedic… on a waitlist in the county to be notified of placement when opens up. I go to school fulltime and have a 2 year old daughter and a 5 year old son that I support while working at the hospital as an Emergency Medical Technician… One thing that I don’t understand is why a BIG company such as State Farm would bully and take the opportunity to squash and pulverize me. Here is my recent experience dealing with State Farm and I hope a little voice like the one I am raising can one day help others.

PURCHASED ONLINE INSURANCE:
It’s MARCH 22ND 2011… I was excited that I was finally able to purchase one of the cars of my dreams (a used 2002 Mercedes CL500). Previously having had Geico, I had no problems with them but my fiancée and my best friend both have State Farm, so I decided that maybe I would give State Farm a try since insurance is insurance and they are one of the biggest insurance companies.
So, I jumped onto www.StateFarm.com … I filled out all of the details and questions to the best of my abilities, I even entered my Driver’s License so they could see my record transparently. After I finished getting a quote, I paid with my credit card over $320 and I printed out my Policy Binder with all of the policy information. Yey, that was easy!
Perfect, so I start to drive my car with confidence that I am fully covered… I install my baby daughter’s baby seat and start driving my daily driver CL500 =)

IN COMES THE WEEKEND!
It’s MARCH 26TH 2011… It’s a beautiful day for the BEACH in MIAMI and I jump into the car with my baby daughter and my friend visiting from New York for the weekend; and we head out to Miami Beach.

ACCIDENT:
On the expressway on our way to the beach, I run over a a construction metal lid on the floor of the expressway… since my car is on 22 inch wheels with very thin performance tires, it leaps and hits the floor hard and the wheel bends making me lose control, hitting a curb and initiating damage on the passenger side of my vehicle. I continue to move out of the busy Miami traffic and attempt to exit to the nearest exit with my car still completely out of wack… the only thing on my mind racing up and down is my 2 year old daughter’s safety (asking her consistently if she is ok). Finally, I am able to pull out on the exit of 8th street, still with limited control and the car pulling to the right tremendously and get out to assess the damage.
I get on the phone with State Farm and get a claim number. I get the car towed to a body shop close to where I live and resolve the day as an unfortunate day but thanking God that at least everyone was ok.

POST ACCIDENT:
I advise the body shop of my claim number and have them contact state farm to deal with the accident. The body shop personnel contact State Farm and are advised that the adjuster would be there the following day. Everyday almost throughout the week they got the same response from State Farm, that the adjuster would be out the next day.

NO COVERAGE:
ON APRIL FOOLS DAY (APRIL 1st 2011)… I get a call late afternoon (around 3pm) from the State Farm underwriting department cold heartedly advising me that my policy has been Rescinded (never even heard of that word in my life) and that they were not going to cover the claim nor pay for any damages on my car.
My mind goes into an endless spin and I lose my breath, asking “but why?”
1. I tell them that I had been driving for days assured I was insured…
2. I tell them that I paid, have not received refund and that they took my money…
3. I tell them that they issued me a policy number, constituting coverage…
4. I tell them that it’s been well over 9 days and I have received no calls, nor emails, nor text message, nor smoke signal regarding any intention that I was not covered…
How can this be? How can you have a system that issues policy numbers to drivers, asking them for pertinent information without instantly verifying or validating the caliber of driver you are looking for? Why does your system ask for a driver’s license number and social security number if you are not instantly going to validate the driver as you need to instantly?
State Farm:
- Are you falsely insuring driver’s on the road with no intention of paying for the claims?
- With what heart do you turn down hard working American’s days after they have been authorized by your system?
LAME EXCUSE AND ACTIONS TAKEN:
So I ask and the underwriter tells me that after reviewing my driving history they have decided to rescind… advising that the reason behind the decision was that I was guilty of a speeding ticket back in 2008… I say, IT CAN’T BE… I have no recollection of being guilty of any traffic violations; so she tells me that there is nothing else to be done, gives me no more information or detail and plainly says they are not covering my claim and to have a good day.

COMPLETELY CONCERNED after such a call, I check the Miami-Dade county clerk .gov site and I run my driver’s license through it. I look at my history and see that I have not been deemed guilty of any traffic violations and that the even the last Adjucation Withheld was in 2005(over 6 years ago).
I call back State Farm and advise this fact… they send me on a wild goose chase telling me to go and talk to the Agent to which my policy has been assigned: MATTHEW WESSLE 14653 SW 42nd Street Miami FL [protected]
I speak to my assigned agency pleading my case and letting them know that I filled the questionnaire to the best of my abilities and that the underwriter from State Farm told me such news. The agent says, “too bad there is nothing we can do” … “you were not truthful online”… “State Farm made a decision so that’s too bad” … I WAS APPALLED AND DISGUSTED … why are do Agencies even exist? Are they not there to stand up for their clients and gather facts aside from gathering money for their own benefit? If I am assigned to their agency for service, how can it be that they would not stand up and plea my case to the higher up and ups of the BIG corporation? They left me to lye and die alone on this one…
I do research and call [protected] and speak to Rob Rose (a big honcho at State Farm) and plea my case… he says he would look into it and call me back… he calls me back and tells me to contact my Agency as they have information… I again call and speak to my Agency and they again contact underwriting which says the same thing again… The agency again tells me it’s out of their hands and that there is nothing they can do.

STATE FARM:
1. YOU INSURED ME ONLINE

2. YOU TOOK MY MONEY

3. YOU GAVE ME A POLICY NUMBER

4. YOU TOOK MY DRIVERS LICENSE ONLINE

5. YOU ENCOURAGED ME TO DRIVE AN EXPENSIVE CAR ON THE ROAD WITH MY LITTLE DAUGHTER IN IT WITH NO INTENTION OF TRULY COVERING ME

6. YOU SEND ME NO NOTIFICATION, EMAIL, PHONE CALL REGARDING ANY VERIFICATION OR DENIAL OF COVERAGE

7. YOU GIVE ME A CLAIM NUMBER THE DAY OF ACCIDENT

8. YOU LEAD THE BODY SHOP ON ADVISING YOU WERE SENDING ADJUSTER

10. YOU CALL THE “INSURED” 10 DAYS LATER AND TELL THEM AFTER AN ACCIDENT THAT YOU WILL NOT COVER THEM BECAUSE OF SOME LOOP HOLE YOU HAVE DECIDED TO FIND.
THIS IS UNETHICAL, IMMORAL, DISGUSTING, APPALLING, MEAN… (IT SHOULD BE ILLEGAL!)
YOU…

STATE FARM…

ARE A BIG BULLY!

(COMING FROM A PERSON THAT WILL WORK TO SAVE LIVES FOR THE REST OF HIS CAREER; "I JUST DON'T KNOW HOW YOUR COMPANY CAN ENJOY TAKING THE LIVES, WILL AND SPIRIT OF PEOPLE FOR GRANTED IN ORDER FOR YOU TO MAKE AND SAVE A FEW BUCKS..." )

1. DOES ANYONE HAVE AN ANSWER ON TO HOW I CAN RESOLVE THIS?

2. CAN ANYONE RECOMMEND A GOOD LAWYER TO TALK TO ABOUT THIS?

3. SHOULDN'T THEY BE RESPONSIBLE COVERAGE UP UNTIL THEY NOTIFIED ME ON APRIL 1ST?

First of all I had Allstate for years without any problems had to incidents in the past with them but they were pretty good about it its great insurance why did I change? I guess because I got a better deal with State Farm but what a mistake the was everything at the begging was good got a welcoming letter and everything but I guess they are just trying to make the numbers for the year all of the sudden I have no insurance what a nightmare they could not insure me because of the past incidents I had I just don’t get it when you sell insurance your suppose to check this things before not after that’s great customer service the way I found out was because I receive a letter on the mail call them left messages never got back to me kept on calling until I finally got someone telling me they were working on my case ? What case never been in a accident the incident was I drove with a suspended license something I dint know until a year after of driving when I got pulled over for running a red light well not finding out my license was suspended that’s my fault that I understand but just selling me insurance to make their goals that not cool at all worst experience ever, the owner of this company has people their working for them that really don’t know what their doing is pretty sad that ur just trying to make the numbers 

P.S Im not the only one who had problems with this insurance company in Stratford :(

www.alanzainsurance.com
StateFarm
225 Hawley Lane-Suite 2A
North Town Shopping Center
Stratford, CT 06614

Recently an individual with State Farm Insurance opened their car door and put a dent in the fender of my brand new Honda Accord. I waited for the person to come out of the store and I got her name and insurance information. I had one of your representatives look come to my home and look at my car. Their ruling was that there wasn't any evidence on her vehicle to show that she was responsible. Since it was the edge of her van door finding "evidence" left by my car would have been nearly impossible to find with the naked eye. I feel that this is just State Farm's way of getting out of paying for a legitimate claim. I'm now stuck with a $700 bill to repair a car that just left the showroom floor and had less than 700 miles on it. I had called the police when it happened but since it occurred on private property they didn't make a report. I will never consider becoming a State Farm customer and will recommend that everyone I know avoid them as well.

I had been with State Farm for 27 years, had 9 policies. They informed me they were not renewing 4 of my policies that were not guaranteed renewable. Reasons given were 1) In the last 7, yes 7, years we had several claims totalling a payout of approx. $25000. They included 3 tows, a windshield broken by debris, a car break in, wind damage and a deer running into a car. There were 4 drivers on this policy. My daughter recently moved, they tolfd me and her it wouldn't affect her because she was no longer in the household. Today she received a call from State Farm informing her they were not insuring her after March 21. She has a vehicle that was parked, and due to mechanical failure it rolled down my drive and into the woods, they billed her as "chargeable" even though she wasn't in the car and it WAS in park. Is this the way someone is treated after 27 years?! I was informed that they were supposed to ask me if I was interested in "balloon" coverage I had never heard of this coverage. State Farm lost 10 policies due to their petty thinking, that I believe borders on illegal.

I was shopping for insurance for my new car and I contacted Rhea Baker. When I first contacted her she was very friendly and I told her I would use her and her company. When I got my car and time came to do my paperwork I was excited but when I contacted Rhea she was never available and wasn't returning my messages. I started calling more often because I obviously needed insurance and when I finally got her on the line she yelled at me and said "I'll call you when I have a chance, I have many customers that need more than an auto policy and your policy isn't at the top of my f---ing priorities!" Needless to say I got my policy elsewhere but I couldn't believe how rudely I was treated by an agent with a reputable company.

denied our claim and treated us like we were the criminal by sending us to siu, unit and they had no reason to send us to that department there had never been a claim filed in the past years of being insured by them.. How do they get away with treating a victim as a criminal and one guy can just decide your fate. wether you are going to get paid, when you have already been through enough with being ripped off. then they are allowed to treat you this way! wish there was a class action against them cause it sounds like they do it non stop!

PLEASE SOME ONE HAVE TO STOP THIS PEOPLE, THEY ARE BIG THIFES, I WHENT THERE AND GET A COUTE FOR A LIFE INSURANCE, THEY TALL ME IT WAS 23.00 DOLLARS A MONTH BUT I HAVE TO PAY ONE MONTH IN ADBANSE, SO I PAY FOR THE FIRST MONTH $46.OO DOLLARS, THAN THE NEX MONTH 46$ AGAIN SO I WHEN TO THE OFFICE TO FIND OUT WHAY? O SHE DONT KNOW BUT THAN SHE SAY THAT IF I AD A CAR INSURANCE I ONLY WAS GOING TO PAY 20$ FOR THE LIFE INSURANCE, AND 56 FOR MY CAR INSURANSE, I TOT IT WAS A GOOD DEAL, SO I WAS PAYING AT FIRST 69DOLL ARS FOR THE LIFE AND MY CAR INSURANCE, THAN I DESIDE TO AD MY OLDER DAUGHTER IN MY POLICY AND IT WHENT UP TO 95$ THAN FEW MONTHS LATER THEY STAR CHARGECHING ME $105.00 THAN LIKE FEW MONTHS LATER $125.00 THAN LIKE A YR LATER MY DAUTHER MOVE TO VIRGINIA SO I DESIDE TO TAKE HER OUT OF MY POLICY, SO WHAT THEY DO IS TO CHARGE ME 73.00DOLLAR JUST FOR MY CAR AND THE LIFE INSURANCE, SO VEFORE I JUST PAY 46$ FOR MY CAR AND LIFE INSURANCE, SO JUST FOR TAKING OUT MY DAUGTHER IT WHENT UP TO 73$ SO I DISIDE TO CANSEL THE LIFE INSURANCE BECAUSE IT WAS TO MUCH SO THEY STAR CHARCHING ME 66$ JUST FOR THE CAR INSURANSE I SAY OK I DONT CARE, SO FEW MONTHS LATER THEY CHARGE TO MY ACCOUNT 96$ SO I WHENT TO THEIR OFFICE TO FIND OUT WHAY? THEY SAY BECAUSE OF MY DAUTHER CAR AND THE LIFE INSURANCE THAN I TALL MY AGENT THAT I CANSELL THE LIFE INSURANCE AND MY DAUGTHER MOVE OUT OF STATE AND WHAY THEY KEEP CHARCHING ME FOR HER CAR SO SHE TALL ME I WAS GOING TO GET THE MONY BACK FROM STATE FARM, THAT SHE HAVE NOTHING TO DO WHIT THAT, SO LATER THEY CHARCHE ME AGAIN FOR THE LIFE INSURANCE, I WHENT BACK TO THE OFFICE AND SHE TALL ME THAT SHE WAS GOING TO MAKE SHOR THAT I GET THAT MONY BACK I NEVER SO THAT MONY HER RECEPSIONIST TALL ME THAT THEY CREDIT THAT TO MY ACCOUNT, SO THE NEX MONTH THEY SEND ME A BILL FOR SAME AMOUNTH SO I SAY I'M NOT PAYING SO I DIDNT PAY THAT MONTH, SO SHE SAY IS OK JUST PAY AND NEX MONTH THEY ARE GOING TO CCREDIT THAT TO YOUR ACCOUNT I GARANTY YOU, NEX MONTH NOTHING SO I WHENT BACK TO HER OFFICE AGAIN SHE NEVER THERE, SO I SAY THATS IT SO SHE CALL ME BECAUSE SHE HEARD I WAS LOKING FOR ANOTHER INSURANSE SO SHE SAY I CAN GIVE YOU A GOOD DEAL IF YOU GET THE LIFE INSURANCE AND CAR INSURANSE AND INSURANCE FOR MY APT IF THE APT GET ON FIRE THEY COVER MY VELONINGS, SO I SAY HOW MUCH SHE SAY 110$ i say what no i use to pay 96$ vefore for my car my daugther car and the life insuranse, so she say if we ad your hudsband it will be cheaper i say how much? she tall me 170$ i say you funny no i dont want to add him in my policy, she say let me look for something cheaper she say i find something the rentals life insurance and you and your hudsband car for 146$ and some cents i call my hudsband he say no to expansive, so she say i call you to se if i can find something cheper i say ok, so she never call me i call her to se what happend she say just for your car and his car 105.65 i say good thats all i need i dont need rentalls or life insurance, so i whent the nex day to her office and pay the 105.65 for my suprice when i give the mony to the recepcionist she say you only have to pay 85$ i say whay? she say well hear say is only 85$ so i pay there the 85$ so few days later all state cend me a letter saying they dont acept parcial paiments, so they send me a check back for the 85$ so i went there again and ask the recepcionist way? she tall me it was 85$ she say well when i check thats what the computer shaw me, so she say i'm so sory i dont know what they are doing so i pay the 105.65 so no it was more they say it was 125.00 i say whay my agent say i was going to pay 105.65 well another receptionist say no is 125$ so i was so mad so i pay the 125$ so the nex month i get a bill for 250$ i say what i am not paying all that mony they where charching me for my dauther car, my hudsband, and my car and more mony because my hudspand have tickets, so i say this is it, i whent to look for another car insurance just for my self, and my hudspand go back with his insurance he was so mad because he was paying 42$ for his car insuranse and thanks to that dom agent he end up paying 250$ because i was not going to pay all the mony but he was so dom that he whent directly to the office to pay the 250$ so because he was so generose they send him a bill again for 191.92$ and we dont have insurance whit them any longer but we still resibing bills from them and i have another car insurance whit progresive so i have to pay progresive and state farm so clever they are THEFS BIG ONES! that people dont know what they are doing they dont know how to do theyre work so please dont get insurance whit that company please, i have proofs and if some one else have a complaing and proofs please we can do something all toguether look for me on face book lisseth montenegro please thanks so much, who ever is interested on proffs please e-mail me and i send you proofs.

On Friday, January 14th 2011, I called this State Farm Location for a quote. After speaking to Joann Anderson (agent), I decided to sign up with her for insurance as she gave me a quote I liked, considering I had a past suspended license and that I am under 25. I gave her my credit card number to finalize the charges and she assured me we are all set. I had cancelled my insurance with the prior company knowing I have a new company.
On Monday when I checked my online account and saw no charge was posted, I tried to call them several times - left messages - but no answer - I assumed that due to the Martin Luther king day, they were off and the payment was delaying. I kept calling since - no answer.Today 01/19/2011 after several messages, I was able to get in touch with another agent (Ms. King) whom was able to transfer me to Ms. Anderson within a few seconds (suddenly she is available on the phone...) - When I told her who I was, she immediately knew who I am... She put me on hold, only to get back to me and tell me State Farm didn't approved me as I had in the past a suspended license.

A. Why would you let someone cancelled their insurance without having a 100% confirmation he was approved.

B. I am 7 months pregnant driving with no insurance for the past few days - without knowing - Just because Ms. Anderson didn't answer my phone calls. All she needed to do is a courtesy call stating I was not approved or at least answer my calls...

I do not recommend this company to no one, if you want to have a reliable company...Thanks god I was able to find a new company which right away insured me, and now I can finally relax...

PROFF OF DOCUMENTATIONS OF INSURANCE FRAUD, FALSEFING AND CHANGING DOCUMENTS OF DATES OF LOSS CLAIMS, SPLITING OF CLAIMS ILLEAGALLY REASONS FOR CANCELLATIONS OF POLICY, PAID FOR POLICY COVERAGES THAT FOUND OUT I DID'T GET, BAD FAITH CLAIMS, BREECH OF POLICY AGREEMENT, TERMS, CONDITIONS DELAYING, DENIED DENIAL, CLAIMS AND MORE... I HAVE ALL THE PROFF NEEDED TO PROVE THIS, BUT CAN'T FIND NO LAW FIRM OR ATTONEY THAT WILLING TO GO UP AGAINST A BIG INSURANCE COMPANY, PLEASE SOMEONE HELP ME..

While trying to file a homeowners claim in October (due to a theft), we discovered that our policy's deductable has doubled the month before. Our agent "played dumb" when I asked why it increased, and it wasn't until I called again, that he told me that everyones policy deductable had doubled and it was noted on my renewal the month before. (No other notification, just a note on the policy.)

Some agents attempted to contact their clients atleast 3 times...not my agent! He states that he called and left a message, but not so...I have an answering maching and caller ID... no call. Then I found out the day they supposadly called - funny thing, I was home, off work the entire day, because I had surgery the day before. Like I said, there was NO call.

Besides all that, in the same week surrounding the day they supposedly called, I have records of contact with them on 3 different occasions, because we were taking out another policy for liability insurance. Not once did they ever mention anything abouth the homeowners deductable.

After talking to several "higher ups" at State Farm, I got nowhere. Guess they are in their legal rights by just putting 2 lines on your policy. Shame on me for not looking it over, but I never imagined they could change that without approval.

So much for being with State Farm for over 20 years... when they decide to sneakly change something and there is no mandate on how agents notify clients, this is just poor business practice...but I'm sure losing one customer that gives them over $7000 a year is no big deal to them.

If anyone knows of anyway to go further with this, let me know.

On august 27, 2010 remolding the basement, i bumped my trash can into shelving unit next to my heater it knocked off a spray paint can that fell into heater i didn't know ow what fell so i bent over and hear a hissing sound then saw that it was the spray paint bottle got punctured the fumes were ignited be the pilot and blow up in my face and in gulfed me in flames. that explosion caused my heater to then explode sending a concussion wave threw out my whole house threw the vents up the stairs i got thrown about 10 feet. It blew out my steel bay window on the second floor the solid oak door up the stairs was cracked from the top to the bottom the shy light on the 3 rd floor was blown out. the chimney has multiple cracks and shifting . And the best part is that now my floor are starting to collapse from wall to wall. i have a wall over part of this area that collapsing with the floor which is pulling away from the ceiling causing my ceiling to crack . this happened over 2 months ago, they sent out an engineer for measurement, he put down the wrong measurements my floor is sagging almost 1 inch he said 3/8 of inch and that was normal- wrong, i have to pay for MY engineer to prove them wrong. I want to say that if had this company for 25 years never filed a claim for house and for car i have never sued anyone only that my car be fixed. Everyone in my family uses them, I am currently contacting a friend of mine who is tv reporter, I think people really need to know how this insurance company works . Made numerous complaints to my agent i even wrote a letter to my adjuster and his boss. and his boss never even opened after i made a FORMAL COMPLAINT ABOUT THE ADJUSTER- their current stand is preexisting - my ### will fill you in later, when they prepare to take my claim serious

hi my inssurance company still investigating on my car which was stolen befor a month and recovered by the police but till today i call them they took the car from a place to another and now it is in ottawa state farm collision center they said and the investigator whos supposed to call me last week i haven't hear nothing from him and the bank that gave me the loan are taking payment and the state farm is taking payment and i do not even have the car
can you please tell me what to do

My son was hit by a school bus in another county. The bus came from a dead stop and pull in behind my son and hit his trailer. The crossing guard said she had her hand up stopping traffic. Everyone for the school got together and made their story the same and my son had 3 people with him say that the traffic guard didn't have her hand up stopping traffic. The police officer didn't issue a ticket saying no one was at fault however State Farm rulled my son was at fault. I ask you...how can a bus be at a dead stop waiting for traffic to clear, let the truck go by and pull out hitting the trailer being pulled by the truck and it not be his fault. The cop stated that no one was at fault and the insurance companies would have to sort it out. State Farm had insurance on both vehicles. My local agent agreed with me that the bus never saw the trailer, but I was told that he has no input in the claim at all. Doesn't sound like a "Good Neighbor" to me. I have been with State Farm for 34 years with very little claims so don't think they won't *** also. We have been fighting this for over a month and now I have been told this is final to get a layer if i want to go any further. Like I would get a layer to fight a $2000 claim. I am now searching for another insurance carrier and would advise everyone with State Farm to do the same. Don't think that just because you know your agent real well and you have been with them a long time that they won't ***. I have a good comercial for any other insurance company titled "How State Farm Will ***". They don't mind taking your money, but heaven forbid you put in a claim. I think what pissed me off more than anything is my agent agrees I am getting screwed and can't do anything about it.