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Re-imbursement not done
Complaint Rating: 
The insurance firm M/s.Star Health and Allied Insurance firm is acting like a bogus company. The claims sent by the hospital authorities about two days back have not yet been processed and the patient (Mrs.Devikala) is undergoing mental strain at KOSHI HOSPITAL, Bangalore, India due to the delay.
Client No. 7359
Patient name :- Devikala
The Customer care assistants Asim and Bhupathi, The Assistant Team Leader (Emp. No.SH 2252) and the branch head Ms.Indira and Dr. Ravi (the processing doctor) have not given any convincing reply to my query as to why the full amount of Rs.20, 018/- has not been approved and instead only Rs.10, 000/- has been approved.
If STAR HEALTH's management has gone through this, we request them to kindly take appropriate action and release the balance payment immediately else face legal action from me as I intend to go the law of court.
Action being taken may please be emailed to komalprasad@rediffmail.com
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