Complaint Rating:

I, too, used to have a WAMU card. Ever since SST took over servicing the account for Columbia Bank & Trust who bought the account, I have had nothing but trouble. Today I attempted to use the card and it was declined. When I called to find out why, I could not access my account. After twenty minutes and four phone calls to try to get a person (there is no such option... Just don't press any buttons and eventually someone will come on the line), I was told I had never activated my new card, which is preposterous since I have used the new card. These people are rude, unconcerned and downright stupid. If your credit card is taken over by SST, I recommend paying it off and closing the account.