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Sprint, Nashville, Tennessee Complaints & Reviews - Fradulent Contract Extension

Review all Sprint, Nashville, Tennessee complaints

Sprint

Posted: 2008-07-30 by Maggie  [send email]
Fradulent Contract Extension
Complaint Rating:  100 % with 2 votes
Company information:
Sprint
Nashville, Tennessee
United States
Phone: 1-800-639-6111
sprint.com
Be Careful with Sprint. They fradulently extended my 2 year contract-despite the fact that I called months before it's expiration in order to find out when it expired, so I could downgrade my service.

I waited for the expiration. In the meantime, lost my phone.

Bought a new OLD phone as a replacement online off the internet from a PRIVATE PARTY. Not from Sprint. A downgraded phone. No pictures. No text.

Hooked it up with Sprint.

They renewed my contract, without my permission or consent or request, and cited that this was an UPGRADE.

It was a recycled phone.

After a long conversation, they said they resolved the issue and that I am officially out of contract.

We will see-

This is an ongoing problem with Sprint.
Comments United States Telecommunications
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Comments

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 4th of Dec, 2008 by None  [send email] 0 Votes
Upgrade means a newer model phone or a new phone you purchase or got because of a free upgrade. The phone you swapped was probably a newer model (even though it was used) than the original phone you had. The system will pick up the serial as a phone of a higher generation than yours and enter you into a new contract. Perhaps you should actually read it, like no one seems inclined to do. If your problem is fixed and the contract removed, then you shouldn't have any more problems.

http://nextelonline.nextel.com/en/legal/legal_terms_privacy_popup.shtml

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