Complaint Rating:

Company information:
Sprint
United States
sprint.com

I have been incurring "travel minute" charges for several months now even when I'm in my calling area. I have made complaints with the office of the attorney general, FCC, and Sprint, and they make no effort to rectify their fraudulent charges. They just send a letter stating that the charges are valid and more or less "deal with it". There has to be some way that the cosumer is protected. Every time I call someone has a different story and they can never answer my questions because thier computers are always down. This is absolutely ridiculous. If they refuse to adhere to proper morales, they should at the very least relinquish my contract so I shouldn't have to deal with the incompetency any longer.