pricing and honesty
These people are not honest, they know they lie to you up front and once they have your vehicle you can just go spend 1k or 2k on an attorney to get it back. They don't care about having a good reputation they are driven by money and money alone. No honesty and no interigty, they will burn in hell for their evil hearts.
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraudulent Price Quote
Our company found itself in need of a Repo service when one of our independent contractors refused to turn over a company vehicle after we terminated his services. In my research of possible Repo companies, I found www.speedy-repo.com. I contacted them and spoke with Scott in regards to whether or not they could help us and what the price of their services would be. Scott told me on two separate occassions that the charge would only be about $200 to $600. After our second conversation, I contracted Speedy-Repo to get our company vehicle (a 2003 Dodge Ram) back. Over the course of 1 to 2 weeks, I spoke with our assigned "investigator" Tom Daniels several times in regards to leads on finding the vehicle. Speedy-Repo did find our vehicle, but when we received the invoice - it was for $3840.00. The invoice was from a company called I.C.U. Inc (they apparently own Speedy-Repo). And, they wouldn't release my vehicle to me until I paid by wire transfer. DO NOT do business with Speedy-Repo or I.C.U. Inc. unless you are prepared to pay $3000.00 or more to get your vehicle back. I firmly believe that Scott, the original person I spoke with, knowingly lied to me about the price of their services. They get you to contract with them, get your vehicle, and then refuse to even tell you where they are holding it until you pay whatever insane dollar amount that they choose. Again - BEWARE - IT'S A SCAM!
We just became victims of Jay Carter and ICU Inc. We are the lien holders of a vehicle we are financing and our customer requested us to pick up the vehicle because he could no longer afford it. We did a google search for a nearby company to tow the vehicle for us and we came across US Repo (I guess this is their new name). We called and let them know we needed them to pick up a vehicle for us and gave them the address and then told them we would arrange a transport company to pick it up from them and deliver to us. They told us over the phone it would be a total of $350 so we authorized them to pick up the vehicle. They made us sign a Hold Harmless as usual but in fine print it says "I understand I will be charged ten to twenty five percent of collateral value as a contingent fee". Of course, we over-looked this verbiage as we were not thinking we were about to get scammed. The next day, Jay Carter emails us an invoice for about $1, 600! We called and asked why was the invoice so high if they quoted us $350 and they simply stated they charge a contingency fee and it was listed on the Hold Harmless that we signed and we needed to pay it. I was extremely mad because I knew I just got scammed but I agreed to pay them. We asked them the address of the location of the vehicle and they refused to give it to us until we paid so that was another red flag. Then they wanted a wire transfer and after I received the wiring instructions, I noticed the bank was out of Ohio and the company's office was out of British Columbia! I immediately got a terrible feeling and that is when I did a google search and found out how Jay Carter is all over the internet and well known for scamming people out of thousands of dollars as I read all these negative reviews. After reading everyone's reviews, I realized US Repo and ICU Inc. did not have my vehicle. Instead, they contract out someone local to tow it and impound it. So I knew if I could locate which impound had my vehicle, they would be legally responsible to release the vehicle to me without having to pay Jay a dime. Luckily, I was able to locate the vehicle at an impound and I paid them $369.25 for the tow and impound fee and had the vehicle transported back to our dealership. DO NOT DO BUSINESS WITH JAY CARTER, US REPO, ICU INC, SPEEDY-REPO, ETC.! Looks like they have been doing this for a long time so I am not sure how he is able to get away with it for so long! He caused me extreme stress for two days!
I am currently using them, very concerned about them picking up my car and keeping it. how did you find out what tow company had picked it up?
Luckily for us we had a GPS device installed on the vehicle so we were able to locate exactly where it was at. If you don’t have a GPS device on the vehicle, I would recommend calling the local police department as they have access to look up if your vehicle has been impounded and could give you the name and location of the impound.
This is not a business. It is some low life organized crime. It's a matter of time but someone will take them down. Maybe me. Watch yourself Speedy! I see you.
I can share with all of the victims here that this is not a business. Most likely just 1 person hiding behind an 800 number. It is a bait and switch. He hires a third party to pick up the vehicle that you give him permission to hold in the contract/hold harmless. The usual procedure is to then hold it ransom for unreasonable amounts of money that nobody would or should agree had they been aware up front. Seeking any helpful information. Please share. We are working on building a case to put a stop to him immediately.
help we are dealing with them now -
I.C.U. Inc is the most unprofessional and despicable companies I have ever encountered. I faxed in the necessary documentation as proof of vehicle ownership and never heard back from anyone as to whether or not they received my documents and would assist in the repossession. One gentleman told me that they were received and that I should have received a call from the Dispatcher already. I did not receive a call from Dispatch, so I called back the number posted online and was then told that my documents were mis-placed and requested that I fax them again. I re-sent the documents and did not hear back from anyone. Therefore, I called back and the gentleman yelled at me stating that Ann, the Dispatcher has called me and that I need to "pick up my phone". I checked missed calls and voicemails and there were no missed calls, nor voicemail messages left. I politely asked if I could have the number to call them back and he yelled at me again, stating that I need to stop calling the sales line and "answer my damn phone". Then he proceeded to hang up on me!?!?! I was absolutely dumbfounded.
I completely agree on the bad comments. We were shocked to see the large invoice which totaled $2, 081.72. ($350-towing, $90-lockout fee & $1, 641.72-contingent fee). When I called to inquire on this outrageous amount, I was told that that was $12% of the collateral value. I did not have much of an argument considering it was in black & white on the Authorization to Repossess & Hold Harmless (oversite on our part). However, when we called & spoke with someone before we assigned the collateral, we were verbally only quoted the $350. I did ask for documents on how they came up withe collateral value & was given different figures from ICU than Speedy-Repo (neither appeared accurate). The worst part is how both of the employees spoke to me. I was simply asking for clarification & he was yelling at the top of his lungs. Then he starting threatening "are you gonna wire the money or do you just want us to put a lien on the vehicle so that you can't get it back?" I have NEVER dealt with someone so rude & irate. This company needs some major customer service training! We will NEVER use them again.
I called today actaully to let them know I have a repo. Well the guy on the phone started to call me a snitch and that I need to man up kept saying no one likes a snitch that i'm a man and need to take care of it myself. Then hung up on me. So I called back think they have caller ID because first thing he said No one likes a snitch you need to be a man then hung up. If thats the owner I do not see how with that customer service you stay in business. I don't know what kind of business they are running. But I will never use this company nor will I refer anyone to them.
does anyone got their car back after paying?
Everybody that pays thier bill always gets thier car back
I want to get my cars back is their any way to fight this or do you have to pay them
If you pay you will get your car back 100%
THIS COMPANY HERE ICU. INC (FROM BRITTISH COLOMBIA GOES MY THE NAME OF NATIONWIDE-REPO, SPEEDY-REPO.
these so called repo company is charging $1890.00
the do not discuss this with you. they will automatically charge this amount because you allow them to do this with holdharmless.
they turn rude and nasty afterwards. they want you to wire transfer money. your are suppose to trust this company after they chargeyou 60 to 70 % of your collaterals worth.
the company is based out of ohio none of the other bogus cities mentioned they are a scam and have made a obscene amount of money for little to no work BEWARE of them. Anyone of the people that have said its a good company works there!
Interested as a licensed repossessor in Nevada, when you payed the fees where were you cars located? Reason I ask is I have a client which used speedy repo/icu inc./repo-world one of there many bogus names and now they sent him a bill for $1800.00 after he gave them the location of the car. These people are not licensed in Nevada thats for sure. They sent him a condition report for unit that was signed by someone named Mel Thomas. If anybody has any info to where they picked up there cars after paying the ransom I would be greatful. You can email me at smallblocktuner@yahoo.com
total ripoff
I hire this company to locate a vehicle they had my account for 3 weeks and they found nothing I was looking for the veh. as well i would fax over my leads . so I found my veh and I told speedy-repo where to p/u the veh and send me a invoice. and the repo man told me i didnt find the veh where you told me I found the veh somewhere else. That was pretty...
Read full review of Speedy-Repo.com and 26 commentsOverview of Speedy-Repo.com complaint handling
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Speedy-Repo.com phone numbers+1 (800) 953-4428+1 (800) 953-4428Click up if you have successfully reached Speedy-Repo.com by calling +1 (800) 953-4428 phone number 0 0 users reported that they have successfully reached Speedy-Repo.com by calling +1 (800) 953-4428 phone number Click up if you have UNsuccessfully reached Speedy-Repo.com by calling +1 (800) 953-4428 phone number 0 0 users reported that they have UNsuccessfully reached Speedy-Repo.com by calling +1 (800) 953-4428 phone number
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Speedy-Repo.com emailsnews@speedy-repo.com100%Confidence score: 100%Supportrepo@speedy-repo.com74%Confidence score: 74%
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Speedy-Repo.com headquarters2519 Park Dr., Nashville, Tennessee, 37214, United States
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Most discussed complaints
lied on price lied on agreement after 4 (opinions to this review) Involuntary repossession 2 (opinions to this review) Repo 2 (opinions to this review) Repossession call for information 1 (opinions to this review)Recent comments about Speedy-Repo.com company
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