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South Beach Brite Complaints - POSSIBLE SCAM

Review all South Beach Brite complaints

South Beach Brite
Posted: 2009-09-28 by   misty92335
POSSIBLE SCAM
Complaint Rating: 100 % with 9 votes
Company information:
NATURAL SOURCE STORE
Florida
United States

i dont know about it being a scam... i read the fine print and it states that if you decide not to cancel the trial, you are conveniently enrolled in their membership... and you will be charge such and such amount and your first order will be sent out such and such a date... scam? no... sneaky? yes... i had already ordered when i found this print... i was looking for a customer service number because i expected both shipments to be 1.95... which wasnt and thats when i stumbled on the automatic membership...

9/28
i kept reading the complaints... i went into the branch and cancelled my card and got a new one...i just didnt want to take that chance... i did recv the trial products and i dont have to worry about my card being charge and im not going to send them anything back...
Comments United States Products & Services
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More South Beach Brite complaints
South Beach Brite - Unauthorized Charges
South Beach Brite - teeth whitener

Comments

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 56 days ago by   Jodi, Natural Source Store 0 Votes
We would like you to know that we have read your complaint and appreciate your feedback. We post our terms and conditions on our website, email the terms and conditions and have the terms and conditions listed on our invoices. I am sorry that you chose not to read them. We do recommend that with any company, whether it be ours or anyone else, if you place an order online, to read the terms and conditions and make sure that you fully understand them prior to making a purchase. However, we would be more than happy to help you with your situation and would appreciate the opportunity to speak to you further about it. Our Executive Response Department at our corporate office is dedicated to addressing any customer issues. Please contact our Executive Response Department at 954-318-4707 during normal business hours (Monday – Friday, 9:00AM – 5:00 PM) so that we may be of further assistance.

Thank you for choosing Natural Source Store,
Sincerely,
Executive Response Department
Natural Source Store, LLC
 49 days ago by   JHAY 0 Votes
ABC.com is responsible for this ads they are misleading people, in my opinion that in website they should put big letters that you are going to be in SUBSCRIPTION AND WILL ME A MEMBER FOR THIS PRODUCT AND THEREFORE WILL BE BILL $80.00 A MONTH OF YOUR HARD EARN MONEY! if you buy the trial. Because a lot of people are not really super knowledgeable about internet and they are being TRICK like this. I use this Natural Source Store, LLC and DAZZLE SMILE they both don't work for me, and i would say this, "that all races have the same tooth with ENAMEL so if this does not work for someone (thats me) it will definitely NOT WORK FOR EVERY ONE!!! this companies tricking people with this FREE TRIAL SCAM but its not a TRIAL!!!ITS A MEMBERSHIP for their product THAT WILL CHARGE YOU FOR $80.00 of hard money every month for a product that does not work. Hope you get your own KARMA .

GUYS OUT THERE SEARCH THE WEB ABOUT THIS COMPANY!!! NATURAL SOURCE STORE AND DAZZLE WHITE gives a LOT OF HEADACHE TO A LOT OF PEOPLE IN THIS TIME OF RECESSION than giving you a better smile. This COMAPANY GAVE ME 3 DAYS OF TALKING TO THEM AND IGNORING ME FOR MY $80.00 REFUND. I DISPUTE THIS TRANSACTION AND FILED A FRAUD AND ASK BANK OF AMERICA ABOUT SCAM REPORTS ABOUT THIS COMPANY AND TO MY SURPRISE, WOW BOA-SAID A LOT OF COMPLAINTS ABOUT THIS COMPANY AND THIS COMPANY CHANGES THEIR NAME IN YOUR VISA CARD STATEMENT. GOOD THING I HAVE MY BANK OF AMERICA IN MY BACK.

A UPSET BUYER TO NATURAL SOURCE STORE AND DAZZLE WHITE!!!
 49 days ago by   JHAY 0 Votes
I am gonna bring this to our church and tell them to inform friends and relatives about this scam of this company
Natural Source Store, LLC and DAZZLESMILE. and post this as a news in out church website.

BUYER TO NATURAL SOURCE STORE AND DAZZLE WHITE!!!
 34 days ago by   tonyv 0 Votes
they should be put in jail for this injustice, misleading people. I dont understand why a company that beleives in their product would have to mislead people by automatically enrolling them in a program that charges their credit cards $80.00 monthly just for trying out their free trial. If people like the product, let them decide if they want to enroll for this type of monthly fee. The BBB should get involved and stop this injustice, these companies should not even be allowed to automatically charge peoples credit cards without their full knowledge, and I dont mean some very very little letters at the bottom of another page than the one you are signing up for the free trial on. PLEASE, BBB, SOMEONE STOP THIS CRIMINAL ACTIVITY BY THESE COMPANYS PREYING ON INNOCENT VICTIMS...
 22 days ago by   Catman 0 Votes
I just received my order and it is missing the tray!!!I have no way to even use the product! I'm sure they are not going to send me a tray and I don't appreciate the $79.00 a month now charge...It is a scam...They know it and we all fell for it...I should have known better but the free trial gets me every time. I am out of work and don't even make $79.00 a month! I remember a salesman called me right after I ordered the product and kept pushing me into trying to get a free walmart card for signing up for something else and I finally had to hang up on him.
 20 days ago by   Pissed off in wj 0 Votes
Chickenshit sob's this should be illegal to hide the trial in terms and conditions. At least Dazzlesmile has a 30 day moneyback so if you read the rest of the t+c's you can still save this. To me a free sample means they'll send you a sample free not 18 days later charge you $80 unless you didn't like it.
 15 days ago by   my;lovelyone. 0 Votes
Thanks for all your comments! Very helpful. I just called by bank and had them issue me a different card, just in case. Risk free should mean just that! I encourage everyone to do the same just in case.
 13 days ago by   madd1 0 Votes
I was dupe into this also. It happened yesterday as I cruise the pages of Sympatico and noticed their advertisement, although it did not look like an advertisement but more like one of Sympatico news or stories on the site. I clicked on to it and it leads me to this creative story by this women looking to save a lot of money on teeth whitening by just ordering the two free trial for under $6!

One product if from south beach and the other is premium white. After ordering, I got a call from this unknown number (201)471-9853 which show as from Bayonne. NJ. I didn't pick up until the 3rd ring. A agent voice saying that they call me to confirm my order and he starts on saying about a free %50 off Walmart certificate and all that. I told him that I just want my free trial ONLY and I dont want any other unauthorized charges on my card and hang up.

I was curious so I type in the number that they call me from and to my surprise a lot of complaints about this number and their elaborate scheme to dupe people in getting the free trial and automatically charge people the membership cost which stated on a very tiny fine print. I was MAD! Called my CC company and cancel my card! Everyone said that its a scam and to me it is a scam, a clever one.

How can these company do this to consumers? I get free trials before and this is not a free trial its more like a FEE TRIAL!

I called both company today and cancel my free trial. Since I order yesterday it should not be too late for them to put a stop on my shipment before it goes out so I dont have to do a RMA and cost me money to ship it back to this scam company. They said its already been sent out...they also said that if I don't send it back to them then they will not refund my money or if the product was used (which I dont want to anymore!)

I already cancel my CC after a few hours so I am hoping to dispute the charge on the card and get a cash back from these scammers. Also, I wont be returning their products just so I can lose more money for shipping back to them so they can ship the same shipment out to a victim? NO!

A note to self. Any free trial requiring credit card number will be ignored, period!

I hope someone find this helpful and inform your friends and family about these scams.
 11 days ago by   michelee 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-528-6214 or visit our 24/7 live help at http://www.premiumwhiteultra.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
 6 days ago by   fooledme 0 Votes
This might be a scam. There is no might be about it. I had the same problem as most of these people. After I placed order I had to go to my on line banking and found the extra charge of $48.92 pending. And about that time the phone call came in to get a recording of my confirmation for the order and to see why I passed up the great deal of a free $110.00 gift card from Wal Mart. I told them about my displeasure about the extra charges and they gave me a customer service number. 954-237-2690. They said there was no way they could cancel my order or membership and that the rules were very clear. CLEAR MY A**. I also received phone calls from them for 3 days before they finally got the message I wasn't interested in doing business with this low life company. I stopped payment through Bank of America and I also will be getting a replacement card.
 4 days ago by   ThomasJoh 0 Votes
Fuck these fools. They took the money that I needed for tuition and are relentless about everything. Someone should send the motherfuckers a bomb instead of the useless fuckin product. And IT IS DEFINITELY A SCAM. It is misleading and absolutely ridiculous.

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