Complaint Rating:

I was really disappointed with the Service provided by sony Authorized Service Center ( ACCEL ACADEMY, NUNGAMBAKKAM) i am fond of Sony Products ( Camcoder & camera), but recently i have purchased Sony Ericsson Mobile J230i. I hardly used 2 months & it got Display Problem ( Hearing All j230i has display issues.

So i went to Sony Authorized Service Center ( Accel, Nungambakkam). They told me we have to replace the display. I gave my mobile on 11th May. Till now ( 26th May) getting the same answer that Display is out of Stock.

I am really fed up with their response & even sony Ericsson customer care doesn't give any complaints ID also. Don't know how do we track our complaints...

I have decided not to purchase any more Sony products here after. Don't know how to bring this issue to Sony Ericsson. Better to avoid the problem (not to buy their product).

Good bye Sony Ericsson.