Software Store reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Software Store
Welcome to our customer reviews and complaints page for Software Store. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Software Store.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Software Store's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Software Store, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Software Store. Your feedback is an important part of our community and will help others make informed decisions.
Misrepresenting products
The advertised software is obsolete and does not work on current machine. I downloaded Snap Art 3 which is supposed to work as a plugin for Photoshop. It would not install as a plugin for PS CC. Texting to company told me that it only works on Photoshop CS6 which they would let me download. However, I already have that and don't use it. None of the Photoshop plugins that they advertised work with PS CC, but this is not indicated on their site. They offered additional software to compensate for the problem, but none of it worked. They would not offer a partial refund.
The complaint has been investigated and resolved to the customer’s satisfaction.
Misrepresenting software
When attempting to download advertised software for Photoshop (mac), none of the software was compatible with Photoshop CC only with Photoshop CS6. When requesting a partial refund since the software that was advertised as a lug-in only worked as a stand alone, I was told that only total refunds were possible. They would glad give me a credit to purchase other software, which I tried to do, but none of it worked or it required an activation code that was not given or it was completely unusable. The company is FALSELY ADVERTISING its products - which are obsolete.
The complaint has been investigated and resolved to the customer’s satisfaction.
Giving a Voice to Consumers
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Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
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We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
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