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Social Tool Kit, Colorado Complaints & Reviews - charging my debit card

Review all Social Tool Kit, Colorado complaints

Social Tool Kit

Posted: 2009-10-12 by

qrashell

charging my debit card

Complaint Rating:

Company information:
Colorado
United States

denied the service they were offering and still charged my account without my permission and caused an over draft on my account

Comments

United States

Unauthorized Charges

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Comments

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Date | Rating

12th of Oct, 2009 by

Want my money back Revolution

0 Votes

I have ended up in the same Social tool kit Hell...It all started with Google revolution...I have had hundreds of dollars taken from my account and lost money having to take time off of work to try and straighten it out...something needs to be done about this, Social tool kit, click sell go, Etax.net and many others are doing the same thing. I have made calls to several other site names that have made charges to my account such as ...myclub, bestweb club, Call plan and Benafit...non of which I subscribed to or have even heard of. when i call I get a recording that says i hav reached a non working number.

Peace to all Rachel

9th of Mar, 2010 by

jefftherev

0 Votes

I too had a frustrating experience with this company that, ironically, also began back in July 2009. A collection company called me about a month ago claiming I owed $274 dollars but they would settle for about $40. You have to hold your ground with these companies, which I did. Two weeks ago the collection company sent me confirmation that I owe nothing. Today, I still got a call from the collection company but thankfully, I was armed with every name, phone number and e-mail I had received. To be honest, the collection company, Capital Keystone, was very professional and understanding. Travis, at (801) 988-6631 and Chad, were both great professionals who listened carefully without judgement in order to get the full story. However, one representative from Social Toolkit was particular rude and unprofessional. A month ago she did not return phone calls when promised and also failed to contact the collection company letting them know the status of my complaint. The collection company would not have known if hadn't taken the initiative. Tonight she actually hung up the phone on me as I was trying to explain to her that the collection company had indicated I owed nothing. I asked for a confirmation e-mail from her so I would know she had a conversation with Capital Keystone which I guess she took as a challenge. Her name is Chris in their Compliance Department and can be reached at (801) 988-6631.

18th of Mar, 2010 by

rsquared

0 Votes

same thing happen to me today answered a 800-275-1336 call from capital keystone (sherry manese) said social tool kit said i owed 300+since august 2009 cancelled during trial period... never order or used their product!!! out of fustration i said i might consider 50.00 she hurried up and agreed... then I thought Im not giving my credit card info to another UTAH company...called the number she gave me for her company while I had her on my cell phone... all I got was music ...Fuck!!! social tool kit and their fraud and scandalous ways..TOLEDO, OHIO