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CB Business and Industrial Review of Smokey MountainGetaways
Smokey MountainGetaways

Smokey MountainGetaways review: Over charged for a gifted upgrade 8

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Author of the review
9:16 pm EST

Smokey Mountain Getaways, at Gatlinburg Town Square in Pigeon Forge, Tennessee, aka California Vacation, and MYSMGCLUB.COM, have refused to give me a full refund for all returned merchandise. They are not to be trusted in any of their dealings without a full disclosure of all expenses you may have incurred while in their hands. My opinion don't do it, ! YOU WILL BE SORRY ! Surprise I just received a fax with a copy of part of the contract that I didn't sign so someone else initialed it for them and they're going to try to hold me liable for it. I don't think that is going to go over very big in court if we have to go that far. I am not done with this mess yet. I just want you all to know that you should not except any gift from these people as it is not free. I wouldn't trust this company in any way after dealing with them this first time.

8 comments
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angela33
, US
Feb 25, 2016 7:57 pm EST
Verified customer This comment was posted by a verified customer. Learn more

ripoff! Cant get anybody on the phone in a years time! I refuse to pay the 299 annual fee so I called the place that handles billing. guess who they told me to call? yep the folks that haven't returned a call in a year. I guess this means closing my account and they wont get a dime...bet I will get a call then! If anybody has had any luck with this issue please email me. amturner33@yahoo.com

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One-cent
Hampstead, NC, US
Jan 22, 2014 6:45 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Is anyone using an attorney in this?

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One-cent
Hampstead, NC, US
Jan 22, 2014 6:44 pm EST
Verified customer This comment was posted by a verified customer. Learn more

If anyone is doing a class action suit, let me know. I would like to be included. Moneypenny63@gmail.com thanks

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ScubaSteve68
Joliet, US
Oct 01, 2013 11:32 am EDT

Has anyone taken this to the next level, ie suing them, class action lawsuit? I agree that their customer service is terrible and that they probably have no intention of providing any services. The availability and cost doesn't match up with what RCI has to offer. The experience I've had will keep me out of any future presentation of any kind.

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StupidCustomer
Palm Springs, US
Jul 26, 2013 10:32 pm EDT

You are all correct. They have a pressurized environment and makes you sign a Waiver of Right to cancellation of the contract. The whole thing is a scam. How can you sell something for nothing? We paid a discounted rate of $10500 for a so-called membership to a website of "travel things" which you have to pay to use them. This is bad business!

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Frustrated3
Trenton, US
Feb 20, 2013 8:33 pm EST

I agree with this complaint this is just another way to sell timeshare look alikes. No one should ever buy a timeshare unless they have money to waste. Save your fees for maintenannce and take a vacation where you want to go not just where the timeshare plan has a place.

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Lovebirds from SC
, US
Jan 20, 2012 11:32 pm EST

Did you ever get this issue resolved with Smokey Mountain Getaways? My husband and I regretfully fell for their sales pitch and we are very disappointed with the membership. They are refusing to give us a refund or cancel the membership. Please let me know how you came out. sherylbea2@yahoo.com

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Oldarmy1
Springfield, US
May 16, 2011 4:55 pm EDT

I have an issue with Smokey Mountain Getaways as well and intend to pursue it as far as I can. I am dissatisfied with the representations they made, believe they were very misleading.

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