SmartStyle reviews and complaints 1
View all 307 complaintsSmartStyle - stylist didn't listen
I just left the Smart Style Salon in York, SC for color and haircut. The color is nice but the stylist---Jenna did NOT listen at all when I told her I did NOT want any length of my hair taken off. Please just trim the top some. I did have shoulder length hair, now it is approx. 2-3 inches all over my head...I am furious! I told her about 5 times...I love the length it is...do NOT want it cut...She starting cutting and before I knew it...It was all over the floor...She thinned it out...which I also did not ask for...I will have to purchase extensions now to wear until this mess grows out...This is a warning...DO NOT GOT TO JENNA AT SMART STYLE IN YORK SC...She does what she wants to do and does NOT listen to her customers...Thank you...CA
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