Walmart
reviews and complaints

I am so tire of this place they never have clothes, especially bras and panties, in my size. I complained about it and this one dude was getting smart with me until my boyfriend (who is black and makes over $200, 000 a year) punked his ### out!

I am 48 yrs old and have been in retail for over 20+ years. Recently I bought a 37 inch television from Wal-Mart. 32 days after I buy the TV the picture goes out. I take it back to the store to just exchange it for another (the NBA playoffs were in full swing). Imediately I start getting the runaround. First, Do you have your receipt? I didn't so they wouldn't exchange it and the store asst. mgr. and general mgr were VERY inconsiderate as well as unprofessional. I take the tv and put it into my cherokee and go back home to try and find a receipt 32 days old that I never thought that I would need. Thanks to my lovely wife who NEVER throws a receipt away, I was able to go back with receipt in hand the next day knowing that soon I would be watching the playoffs. Oh how wrong I was, I get told that my receipt is 33 days old and that they can NOT exchange merchandise after 30 days. Now I'm fuming, I take my tv back to my cherokee and start calling corporate. For three days I wrestle this bear starting with the call center rep and moving my way up the chain. On the third day as I head to work in the rain with my tv still in the back of my cherokee, I hydroplane into a deep ravine totaling out not only my cherokee but my tv as well. The next day Wal-Mart calls me and says they will take back my tv for exchange. I have been boycotting them for over two years now. A friend of mine pointed out to me that my boycotting doesn't even phase them in the least, so now I'm on to phase two. Now i will be sending holiday cards to CEO Michael Duke wishing him well during whatever holiday (fathers day, easter, x-mas, 4th of july valentines etc) with all my Target receipts and others that I would normally have spent with them. If that doesn't work phase three will be me renting a billboard that states "walmart does NOT stand behind its products, call me and I will tell you why." and hopefully get some media exposure to go with it. If anyone would like to send receipts for me to use in this campaign email me at [protected]@hotmail.com and I will give you my mailing address

We live in an area where there are not many houses. I had to do some shopping along the way so I took my four year old and seven year old daughters with me. I wanted to take them to a close by neighborhood later on to go trick or treating. I normally go to your store but today I did not need a thing from your store. Since it was closest to the neighborhood I I asked for plastic bags for my children to go trick or treating with. They said they could not give me a plastic bag unless I buy something, . So I went and bought a few things which I later returned'. You have a three month refund policy.. I will return everything that I can which I have bought within the three months which is close to $150.. I was a very loyal customer and you could not even give my kids two freaking bags to gather their candy in/. Those bags must cost you five cents;. Well for ten cents you lost a loyal lifetime customer/. You do a lot of charity work which benefits children but I see you only do this to get more business from the community by providing for the community, . You don't care about children at all

Hi, A couple days ago I went into walmart with a pedock. (A pedock is a slip of paper used as money for buy what ever is listed given by social worker.) Anyway, the pedock was listed for $200.00 of groceries. After getting all the things I needed I took $200.00 worth of groceries to the register.

Before I continue, when you have pedock, the cashier is suppose to suspend your order and walk with you to the customer service desk with the pedock and receipt. This is to make sure you don't walk out with the unpaid items.

After this cashier had finished putting my groceries through all I said was "now I need you to suspend it." She did and handed me the reciept.She didn't walk with me to the customer service desk, she didn't even ask why I needed it suspended. I COULD HAVE taken that reciept and my unused pedock and walked out of the store put the groceries in my car and took them home free and came back the next day and used the same $200.00 pedock to get another load of groceries.

Of course I didn't do that. That would be stealing and it's wrong. So anyway, I proceeded to the customer service desk by myself and told the woman at the counter what just transpired. She took it seriously and called the manager over who was standing at an empty closed till. He listened to my story and made a sound like "hm" and walked back to his empty closed till and started flicking his pen in between his fingers.

I was shocked that he didn't go and explain to this cashier what she should have done. It would have taken two minutes to explain. Next time they may not be so lucky as to get a trust worthy customer. I know I shouldn't worry about it and what ever their loss but I almost regret not walking out with that free load of groceries. Would have hopefully taught them a thing or two about how important it is to train your employees before putting the on the floor.

October 25 2011

Try phoning in after applying for a job. I'm talking about someone who needs a job ASAP! Customer service told me that Walmart keeps applications on file for 6 months and will call when they are hiring...AND that all companies do the same. That is complete BS! I asked to speak with the person in charge of hiring. When told the people in charge of hiring were in a meeting I said, fine, when my 22 year old son comes in to talk to this person, who does he talk to and where does he find them? She said he has to make an appointment to talk to them. I said that's fine, when he comes in to make an appointment, where does he do this. She said, come to the back of the store in the layaway area and she herself would page the person to speak with me. The fact is, I don't like being snappy, but I had to in order to find out how to even speak with someone to find out if there is a remote possibility of my son being hired. My telephone conversation with her was after several attempts by my son to find out from customer service at the Walmart store, who to talk to about a job, since he had submitted his application and resume several days ago. The lady I spoke with was incredibly rude to me. It's a wonder Walmart has any employees and customers for that matter.

October 29 2011

At least one of you admit that you are an employee, bet you all work there. I asked them why my son was not hired, and they won't give me details. I call them everyday to tell them what a good worker he is. They are discriminating against him and I will be taking this to court and force them to hire him. My son did get an interview and they said he is not what they were looking for and they told him why they could not hire him. He won't tell me why they won't hire him and when I called the store they refused to give me the reason they won't hire him which is why I come to the conclusion that this is age discrimination. I guess I will have to go to a lawyer to force them to tell me why they are not hiring him and sue them for discriminating against him. He should be hired he works harder than a lot of his friends. This is discrimination. If they can hire disabled people, some people with mental ###ness for greeter position why not hire him. Why hire some disabled when someone like my son who can work harder and better than them can take their place. Just the greeter at the door, has some mental ###ness, he is very nice and all but he should not be working when people like my son can do the job better. The only job that greeter is fit for is greeting because he does not have the IQ to do any other job. When I pointed this out to the manager he told me that if I was going to make fun of his greeter that he won't talk to me.

I am not a happy Wal~mart shopper! I went in because I have a leak in my front passenger tire and I needed it fixed. They told me that they couldn't fix it because it isn't the same tire in the book for my car. They are the ones that sold Beth and Jason the tires! Wal~mart put them on the car in the first place!If I had the receipt they said they could have helped but I didn't so they wouldn't fix it! It is stupid! They knew the tires were from them! I was even willing to pay! ARG! If you sell an item you should service it! I think I am going to put this on my Facebook!

Stay away! They treat loyal customers like dirt. I was just at walmart in redding ca proceeded toward the door. The lady guarding the door did not stop me, but she did stop my friend who was carrying some of my bags, since I have a hernia and can not carry much weight. I brought the lady the reciept and she still did not ask to check my bags. After I had carried my bag to the end of the hall again she said I had to bring yhem back a third time so she could now check them. I told her to come check if she wants but I am too hurt to carry the bags over again. I walked over and got my items that she had already checked from my friend and continued back again to the end of the hall. At that point they said dbont come back. I grew angry and demanded a mngr. When the assistant manager came the employees told him I swore at them and was causing a disruption. I told him this was a lie and he said "you being angry is a disruption." ii used to go to walmart 3-5 times a week. Ill never go to any of them again.

I attempted to make some purchases on Walmart.com. When I entered my credit card id number and hit enter it said tha my number was not correct and to try again. I did as instructed again it said number was incorrect to check it and try again which I did. It still did not appear as order went through so I called their customer service to make sure I was not going to be billed and the agent I spoke with stated I "might" have an Authorization hold placed for amount of order 1x but NOT for all 3 so while on the phone with her I checked my bank account and found I had indeed had an Authorization hold placed all 3x. I told her I could not wait for 5 days to get my funds released and she assured me that if I contacted their offices on Monday (the next morning) with my banks fax number that they would send an Authorization hold release via fax and that my money would be released that day and I would not have to wait the 5 days. I called them with banks fax when Walmarts offices opened and gave one of their agents my banks fax number and was first told it would be 5 days. I told her what first agent said and the second agent said ok it will be done today. I specifically asked are you telling me my money will be released today and she said "YES". When I checked at close of business that evening and found it had not been I called them back and spoke with a floor supervisor who told me that they had expididted it but that it will still probably be 5 days. I explained to them my situation of being on disability raising 2 special needs children and how desperately I needed access to my money to all that was said was "SORRY" My bank even went so far as to let them do it by a phone call and they refuse to do even that. I have asked to speak to someone higher than a floor supervisor and was told there is nobody higher up that will speak with a customer. So even though they tell me I am not going to receive any of the 5 items I ordered (totaling $53.46) they are still going to keep my money totaling $160.38 for 5 days! When did we make it legal to temporarily ROB someone!

I picked the stuff, bring to the till, The price was way higher then posted, refused to sell what was on display. Call Manager, Daryl Hill came and took him to the display and he verified the price posted, but first try to threaten, then refuse to sell for that price, When I asked for the complaint call number, replied he doesn’t have, some one will call me.

I asked him give me in writing that he can’t sell at posted price and After a discussion, I got from him in his writing.

I have been dealing with cronic back, legs and hip pain and everytime my doc. fax in a persciption they will say that they didn’t get it i have been gettnig epurdural shots in my back and hip and have to use valum to take before the procedure they called it in 2 days before i go to get the pills they say that the doc didn’t fax it .

One night went to pick up a persciption he stood in the line for 20 min.it was 5 min before time to close they said they couldn’t fill the prescription and didn’t so i had to do without the meds until the next day. another time i went they said that the didn’t have the fax i so i called my doc and was after hours about 6:00 and thedoc. that was on duty he faxed it in i went there about 8:00 stood in the line about 20 min. and while i and this other gentlemen stood there and they were pulling down the gate while we were standing therethe phone was ringing they too busy prepairing to close the pharmacy instead of answering it and when they did get to me they told me that they didn’t get the fax i had to call the pharmacy while i was there the manager said she was ot going fill iti called the doc. back to let him know what was going on again this was again going to the doc. the next day at 9:15 to have the procedure done and needed the pills before i went ihad the doc. on the phone and she wouldn’t talk to him but she did go head and filled but told this other customer that they couldn’t fill his because if it would take too long this customer was on heart med.

He said he had not had them already for 2 day he said he had to wait until he got the money and when he got the money he had to wait untill he got a ride tonight i went ther i stood in line be hind aother customer for 15 min. and there were 2 workers back there standing there 1 just standing there and not opening the other registerwhen they got to me they sai they didn’t have time to fill i have got to go back tomorrw to get my persciption and i went back to cvs which is closer but i like the prices at wal-mart please help with thi s problem!

There is this dumb cashier working for you by the name of Mandy. She really has horrible customer service skills. I had two bad experiences with her and both times the manager took her side.

First I was trying to price match broccoli with my wife. She asked me to show her the ad and I told her that she has no right to see the ad and she should price match it because I don't require and AD. My wife showed her the ad despite me telling her not to or else. After my wife showed her the AD this dummy still refused to price match. She said that the cut of broccoli was wrong. Broccoli is broccoli so I told her either she prices matches or I walk off it it and the store loses money. She still refused to price match. Not wanting to get in to trouble I asked her to cancel all my order($160) and walked out of the store with my wife without getting anything.

The second time I went to her register again. I bought three small chocolate bars. I told her I wanted a large bag for it. She put it in the small bag. I said I bought three items so she should put the item in a large bag. She refused and I had to take the bag myself and dumped out the chocolate bars from the smaller bag. This other lady told her she should call security and I as I was telling her to mind her own business I accidentally bumped into her son about 9 years old. The manager came. I told him in front of everyone that she should be fired because she does not know how to bag, and she took his side. I wanted to embarrass her in front of people because she does a terrible job.

Today this same employee was shopping in her store and I asked her if they had an item in stock. She said she did not know. I told her that she works here and she should know if they have the item in stock or not. She said she is a cashier and she does not know. I continued to tell her that she should know where things in her store is and she probably only got the job because she was having sexual relationships with the manager. She told me to leave her alone because this was her day off and she was shopping. I told her that does not matter, that she works here and whether she is working or if it is her day off she should be helping the customer. Then the manager came up to me and asked me to leave the store. I told him that I would not leave. I as just asking for help from an incompetient employee and maybe he should be telling her to do her job better. He then threatened to call the police on me because I was harassing his employees. I told him to learn some grammar because I was only harassing one employee and employees is plural form. He then called his plain clothes goons and told me that I was banned from the store and that if I stepped foot in his store he would have me charged with trespassing. I wanted to stay in the parking lot because I was not finished this discussion with the cashier and the plain clothes goons told me to leave the parking lot. I told them that the parking lot was not part of the store. They then told me that if I did not leave they would call the police.

This cashier should be fired and this is not over. I will make sure that that cashier loses her job.

This morning, I had to pickup some pictures at the Wal-Mart photo department. I went to the photo center... I was standing at the counter waiting. I noticed that there were two ladies working behind the counter. They saw me standing there for a minute. I was thinking to myself...”How come they haven’t said anything to me like...”someone will help you or someone will be there with you in a minute.” I continued waiting and no one said anything. Then I said to one of the employees, “Can someone help me?” and she didn't answer me and then I asked again and then an employee snapped at me and said “She will help you!” and pointed out where there were three photo Kodak machines. I realized the one person working with other customers was helping them make their Christmas Cards and all I wanted for her to do was to help me with my pictures and I could finally leave. There were two other ladies working behind the counter that didn’t want to help me and you got this other lady that’s giving a lesson with three other customers on how to make cards. When I do ask for help and explaining to her that all I needed to do is to pick up the pictures and that I will be on my way, one of the customers butted in and told me that I have to wait...I had to wait until one of the staff were done with all the other customers and that I have to wait in line. Then I tell her ... “I am not talking to you, mine your own business!” Then, she calls me a ###. The Wal-Mart employees had to call security because the situation needed to be taken care of. Then when security came, one of the employees finally helped me. Do you think that Wal-Mart could have handled the situation better? There were three employees there and not one of them wanted to help me. As a customer should I have left and came back when there are no customers there?

I bought my daughter a cell phone at walmart. It was a blackberry curve (Virgin Mobile). I had troubles finding the serial number and therefore had to call Virgin Mobile for help. While trying to get my daughter's phone activated I found out the phone had been activated before. The live advisor at Virgin Mobile told me it could be overrode but it would take up to 3 days to do so. So I had decided to take the phone back to walmart.

When I had purchased the phone she told me they had a 15 day return policy and with my receipt it could be returned.

Anyhow I get to walmart and the woman could not even read the number and she even said so. She goes over to another area of the store by herself and about a minute later she comes back and tells me my receipt and phone doesn't match. It took me longer to read the small print and numbers than it took her to decide the numbers did not match.

On top of this they sold me a used phone as new. It was in a sealed package and eveything.

I need to know how to contact someone of importance that can help me solve a problem I recently experienced at the WalMart in Irving Texas. I left the store after making a purchase and realized that I had dropped my wallet at the counter. I ran to Customer Service where I was cheerfully handed my wallet back, less $600.00 cash. I met with the store manager, Kevin Vilcoff and his assistant Charmaine and they said they would review the security tapes and call me within an hour and should be able to figure out what happened. He never called and when I went back he said that I left the checkout with my wallet so I must still have it. I asked how it got back to customer service within 45 seconds of my leaving the store and they said the would look at the tapes some more. About an hour later they emerged and stated that I dropped my wallet while walking toward the exit door and one of his employees picked up my wallet and gave it to another employee and that I would need to file a police report, which I did. Several weeks later the detective told me the person confessed and was arrested and terminated from WalMart. I call Kevin and he basically said too bad for me. I WAS ROBBED IN A WALMART BY A WALMART EMPLOYEE AND I AM SIMPLY TOLD TO GET LOST. THIS MAN WILL NOT RETURN MY CALLS AND I NEED SOMEONE HIGHER IN THE COMPANY TO TALK TO. At this point I am simply trying to recover my $600 but frankly this is causing me enormous amounts of stress and anxiety and I am fearful of shopping in a WalMart again.
Is there anyone in this company that gives a ###?

I have had the Wal-mart money card for several years. Used it to receive govt unemployment and disability benefits over the years, and before that, paychecks as I was moving... a lot, and it was much more convenient than always changing banks, as a way to avoid bank fees. I rarely ever had to pay any fees, only the rare case I received a paper-check and loaded it to the card, when there was no local bank to cash it at directly, though 99.9% of the funds received would go onto the card via direct deposit. I have a checking account at a bank as well, and used to transfer money from the walmart card to the bank, for budgeting reasons, and to pay my credit card, and other bills. This system worked perfectly fine for me, and I had everything, my spending and all, in perfect harmony. However, they have recently changed their billpay options, due to 'federal regulations' (too many regulations hurt the people most of all) and now their 'billpay' refers you to the Visa (or MasterCard depending on card branding) where it then directs you to the very limited selection of billers website to enter your card info. It takes away the ability to transfer directly to my bank account, and now I have to pay more money in order to pay some of my bills which cannot be paid by debit card.

While the change is due to some federal regulations, I can't directly blame walmart for the changes, however, they could be helpful and refer people and offer some sort of other option. Now I have to scramble whenever my deposits come in, to xfer the money out so my automatic bill payments can be completed. I have since switched my deposits to my bank, though now this card is completely useless to me for the most part. I don't and won't pay $3 a month for the rare paper check I may receive, I will just cash it out.

I blame the govt and over-regulation for this problem, as this only makes banks and other financial institutions more money, which is just asking for more trouble. It does not help any people, except those who own, run and have invested in the banks, as they are upset and wanted to cripple the providers like the walmart moneycard, as they were 'hurting their profit lines'. These regulations only hurt the competition, and restrict the choices of consumers. It is just more govt corruption in which the big banks and banking organizations have their hands in.

I am not a liberal, and am against big govt. I am very capitalistic, and libertarian, so don't comment about how I sound like a liberal commie hippie, because I am the furthest thing from such. Govt regulations hurt us more than they help, and this is just another instance. Most of all, it hurts the lower income class, and many on public assistance, or living paycheck to paycheck who may have not so great credit, or who shopped around for a way to keep costs and spending down and keeping a budget plan going to live within their means, something our govt needs to learn how to do. Regulations like forcing lenders to provide so many loans to the subprime market, and the like is what helped create the big financial crisis. The banks resisted at first till they found a way to make money, then funded all the politicians who supported it, and got it passed. They made tons when their numbers started to look great on paper, but the theory of it all was bad, as we have all seen. Now if the govt would let the free market actually be free, and not stifle the competition, it may just force banks to learn how to operate more efficiently, and keep costs down and not charge so many fees. Competition is good because it works for the consumer, but here we have competition being eliminated by govt decree, thus forcing me to have to give more money, unwillingly, to banks. This change in regulations is going to cost me about $100 more a year, once I institute the new financial management plan. I used to pay a total of $20 of fees a year, now i will have to pay $5/month for bill pay (have to pay more billers than my account allows for free) plus the cost of travelling to the nearest branch 4 times a year, and the additional fees for ATM use. Now that $100 more is going to banks, straight to them, and is $100 less a year that I have. Not to mention the prevention of overdrafts, and other such 'fees' that could occur in that time, and the way banks may do some shady transactions (I have had one bank charge me 2 overdraft fees for a single debit card transaction, which I had enough to cover in my account, because the merchant's processor charged it through without removing the 'hold' and yeah...) thus it could cost much more. This is going to only make the banks MILLIONS more each year, and take money away from the people, which means they have less money to save and/or spend, which also means that businesses will also have a slight loss as a result.

Regulations like this also hurt the economy, as I have pointed out above, because it takes money that would have been spent on other items and such, and hands it to the banks. If private businesses did something like this, there would be federal indictments and RICO charges, because the govt hates competition...

Worst mistake I ever made getting my hair cut at smart style in Wal Mart. I was the very first customer of the day, and I even had a picture of the haircut I wanted and even ASKED her if she could cut my hair like that. She said she could, obviously she was mistaken. I was left with a choppy, uneven mullet. I'm thinking maybe if she would have shut her mouth for 5 minutes and concentrated on cutting my hair instead of boring me with the details of her less than interesting life, she may have done a half decent job, then again, I highly doubt it.
It's been a long time since I have been so disappointed in a hair cut. I could have closed my eyes and cut my hair and done a better job. I definitely over paid about 21.00, the best tip I can give Dinah from SmartStyle in Marion, Ohio is please...quit your day job.

I have been price matching for years at Walmart. When my wife and I were ready to check out, 99% of our order was price matches". We

decided to go through one of the expresses due to it being faster'. The cashier didn't seem to have that much trouble with the price

matches until we came to the broccholi|. The ad stated something along the lines of 3lbs/. of broccholi for a certain price:. The cashier

had a hard time understanding what we were saying, so she asked to see the ad|. My wife said that she wasn't suppost to ask for the ad".

She said she only wanted to see it so she can understand the ad better;. I reluctantly gave her the ad. After about a minute the

cashier tells us we can not use the ad. I (at this point very upset) demanded to know why. She claims that we didn't have the right

kind of broccholi. We had heads of broccholi, not the broccholi bunches that the ad wanted. I told her that it didn't matter since she

wasn't suppost to see the ad anyways. Therefore her finding was not valid. The cashier still wouldn't budge on her decision. I then

told the cashier that I was going to report her to management. She still wouldn't budge. I told her I didn't want any of the items and

to void the whole transaction. I wasn't going to spend any of my hard earned money at a place that doesn't follow their own policies

I am boycotting Walmart after a horrible experience. We go through coupons, ads and make a list of what we want. Get to checkout, tell cashier “We have coupons and are matching” Shes like “well i need to see the ads” A customer from the next checkout was like “Oh I do couponing also, your store policy says you don’t need to show the ad” My cashier rolls her eyes. I figure shes a older lady, and I’d be nice and show her the ads, which on everything we got I had to go through Albertsons AND Kroger ad to find what she needed. Get to coupons, and mom, who wasn’t feeling well handed her the envelope, which ended up being the wrong one. Our bad. But she starts scanning them and had a attitude the whole time. She was mad cause she was suppose to leave, but had a line (People kept coming even after she turned her light off.) She came to the V8fusion coupons, which is when we figured out we gave her the wrong envelope. We had 2-1.5 off one V8fusion and 1 coupon for buy 2 v8 fusions and get a tea for free. The register didn’t want to accept the 1.5 off coupons, I tried explaining how it went but shes like “well the registers not accepting them and theres nothing I can do. She refused the gum coupons and argued about what it said. I finally said screw it, finished with her and went to customer service. Told her what was going on, and she had a blank look on her face. She DID say we were right about the V8 though. She tried to tell us the registers only allow up to a certain amount of coupons. I asked “how many” she was like “I don’t know” so I said I only used 20 coupons, most places its up to 100 coupons or like 500$ and I only spent 150$. She had no idea what she was talking about. She also didn’t call over a manager. So I told her I wanted a refund on the juice and gum. It was almost 20$. I was so mad. Spent a hr in line and had to put up with rude people. NOT going back there. Match prices my A**. Worse experience in a long time!

My son bought 4 tires for his car. He never purchased tires before. Took car there about 12:00 didn't get it back until about 5:30. not counting hour he waited to be waited on. Next day he went to work on way home the tire blew out. thank God for state troop he stopped and helped my son and told him that tire was defected. we returned the tire next day to walmart shop manager said he must have hit something we not replacing that tire. the hole is in the side wall no hole but in side wall. My son and I assured him he didn't hit anything. Store asst. mgr Ken comes out he said did you buy road hazard warranty? My son ask what that was and the Ken said that they always ask if you want this. well that day it was busy and the lady didn't ask my son. Ken basically called my son and me a lier and then told use that it didn't matter they don't have to sell you Road Hazard or tell u about. Also I put remarks on thier facebook and they delete any negetive remarks you make on there.I told ken I would be back he said so what. Walmart don't care but about $$$$$$$ and how much they can get from people.