Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
CB Furniture Stores Sleep Number 6785 Houston Road, Florence, KY, 41042, US
Sleep Number company logo
Sleep Number
reviews & complaints
Sleep Number company logo

Sleep Number

6785 Houston Road, Florence, KY, 41042, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.sleepnumber.com
Phone number
+1 (859) 282-0655
Category
Furniture Stores
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 6:00 pm

Sleep Number reviews and complaints 1

View all 265 complaints
ComplaintsBoard
C
2:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sleep Number - customer service

From the very beginning I've had problems with customer service from Sleep Number. I'll often get told one thing by one customer service rep and then told something completely different by another one. I even mentioned that to the men who delivered my bed, and they said that was the biggest complaint they hear: that customer service isn't very good. In all my dealings with them, I've only talked to one who seemed genuinely interested in helping me.

They sent me a set of sheets as an appeasement, but now that I'm trying to exchange them for a comforter (because the sheets have a low thread count and are uncomfortable), they said they couldn't swap them out, but if I wanted to send the sheets back and buy a comforter outright, they'd be okay with that.

I would like to be able to swap the sheets out for a comforter.

Read full review of Sleep Number
Hide full review
Helpful? 0 0
Share
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.