Complaint Rating:

Company information:
Simplicity Lawn Equipment
21312 West Libert road.
Parkton, Maryland
United States
Phone: 410-218-3774

I purchased a Simplicity Prestige 4x4 lawn tractor that has been nothing but trouble. The motor went bad at less than 10 hours of running time and the transmission was just replaced and the tractor has less than 50 hours on it. After the transmission was replaced I was assured the tractor would run like new. I ran the tractor up and down my lawn and the transmission started acting up again. I called the dealer and they sent out a mechanic to test the tractor and he said the tractor was under powered and would not work on my property. The dealer is willing to work with me BUT Simplicity is not. I called Simplicity and (Jim ) the service rep.said it was not there fault I bought the wrong tracto for my property. This is a $8ooo.00 piece of equipment with 27 hp and it can't make it up a hill without messing up the transmisson or burning up a motor. I've cut the same hill with a John Deere 2 wheel drive and a Cub Cabet with less hp so I figured and the dealer that a 27hp 4x4 Simplicity would be an overkill for my yard but it would last for along time. I would not buy a Simplicity for a couple of reasons 1: Tractors are under powered and will not stay together.2: Simplicity service will not work with you. 3: Simplicity's motto should SELL AND FORGET . I guess it's true that nothing runs like a DEERE.