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Cricket Wireless Complaints - shotty service

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Cricket Wireless

Posted: 2009-06-22 by   paul766
shotty service
Complaint Rating:  0 % with 0 votes
Company information:
cricket wireless
Rio Grande City, Texas
United States

what ever you do please be leary of cricket wireless really bad buisness practices. no contract dont believe it. they are very decietful. the only way you can get a hold of custamer service you have to act like you dont have a social security number or driver licence if they think you are an illeagal alien wanting new phone service you get a rapid response.. if not you get a robot responce.and god forbid you if your phone payment is one day late they will charge for the whole month.only if you want to cancel. i think everybody should get together and file a class action lawsuit againts cricket wireless.also you might think about telling your local news and national news like good morning america or the nightly news.good luck
Comments United States Telecommunications
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Sort by: Date | Rating
 120 days ago by   anonyMiss 0 Votes
I agree. Not about the illegal alien stuff, but everything else is so true.
 69 days ago by   DougT 0 Votes
I agree I just got off the phone with them where I was charged for roaming but i was in a covered area. The head supervisor told me he can NOT refund anything and told me that if it says roaming then i was roaming. I looked at the coverage area online. I told him i am in the covered area and should not be charged, I wanted my money back. He redirected me to the terms page and told me to look at #11 billing and payment Letter E. NO REFUND for anything is what it boils down to. I ask him (Max-Emp#1178) for someone higher then him and have to email corporate. Wheres the number? He dont have it and cant give it to me. Well I found it the internet is wonderful! 858 882 6000, I will be calling tomorrow.

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