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| I agree! We had multiple charges from the same company. We were not aware of using any such company. Our credit card is disputing it. Please beware!!! |
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| I purchased clothing from NorthStyle.com and on their homepage it said that I would get $20 off my order if I tried Shopping Essentials. After I checked out a page came up asking me to claim my $20 so I clicked the button and no I did not get $20 off of my order and I wasn't aware that I was enrolling in anything. There's nothing indicating that I would be billed monthly. I thought it was a rebate. It's a total scam. I've canceled my membership through their site and received an email with my cancellation number. We'll see if it was really canceled next month when I get my credit card statement. |
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| My information was given to them by Vista Print. I ordered invitations online. Not only was I getting charged from Shopping Essentials, Vista Print was also charging my account. There was a total of $90.00 debited to my account without authorization. I was also told I was getting some sort of rebate. Be careful what you click! |
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| I am in the same boat with charges from this company. My credit card company is disputing the charges as they were never authorized by me. After hours of arguing with their customer service people and being hung up on numerous times supposedly I will be receiving a credit and my "membership" will be cancelled. I did some research and found out that their company is headquartered in Omaha, Nebraska. I plan on contacting the district attorney there to let him/her know about this scam along with the any consumer affairs offices in the state of Nebraska. These fraudulent business practices are criminal. |
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| The same thing happened to me but I never clicked on a thing. I simply ordered address labels and paid with my debit card. Now I am being charged 14.95 every month. I went back to VistaPrint to try to order again and see where I agreed to this charge and was unable to find it. This is completely fraudulent! SOMEONE shut this company down. Sad thing is I liked the labels and would have re-ordered, but for sure they have lost my business. |
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| I have received the same charges and also from another place called Passport of fun. I did not authorize these charges and am going to contact my bank to have them stopped. Also I will contact the BBB and my attorney general of my state. This has to stop... |
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THE SAME THINGS HAVE HAPPENED TO ME. HOW MANY $14.95's DO THEY ILLEGALLY GET BEFORE THEY ARE SHUT DOWN?
I WISH I KNEW HOW TO CLOSE THEM DOWN.
SINCE I AM OLD SCHOOL,,,,,I WOULD NEED TO KNOW WHERE THEY ARE LOCATED. FACE TO FACE IS THE ONLY WAY I KNOW.
VERY FRUSTRATING. |
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| The same thing happened to me. I was charged $9.95 and I didn't agree to these charges. I don't even know who they are and how they got my credit card information. I called and asked them to cancel, they stated they needed a membership number which I did not have. The operator that I spoke to stated she didn't have my information in the system and she had to get her supervisor to assist her in locating my information. They stated that in two days there will be a refund, we will see. I also disputed the charge with the bank. This is so scary. I am very concerned on how they retrieved my information. I think that I will try contacting the Better Business Bureau to see what can be done. |
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File complaints with the Better Business Bureau! And complain to the online company you legitimately ordered something from! The more of us that do, then something will happen. I filed a complaint with the BBB in Easthern Massachusetts against the online marketer for supporting deceptive marketing practices. I ordered something from (Potpourri Group, aka Catalog Favorites) and Shopping Essentials was embedded in their order form. I had no idea that I had signed up for a shopping club. I thought it was a coupon or discount for a future purchase. Luckily I saved the email message, although I hadn't read it when I received it. If I had, I would have seen that this company insists that they have an "electronic signature" because I included my zip code in the "application." If you go to the BBB's site in Nebraska and look up "Vertrue Inc." which is the parent company for Shopping Essentials, you will learn as I did that this company has had more than 2,000 complaints filed with the BBB in Nebraska - www.bbbnebraska.org. This is what's in their report: Based on BBB files, this company has an unsatisfactory record of complaints concerning unauthorized charges to consumer's credit cards. Complaints reported to the Bureau primarily involve claims of unauthorized charges by the Company's affiliates. In such cases, customers reported no recollection of having agreed to the programs that were billed to their credit card, debit card or bank account. In some of the cases, consumers reported being charged for two or three years.They have an unsatisfactory rating with the BBB.
COMPLAIN to the Nebraska BBB AND to the BBB in the home state for the company that is "in partnership" with this company. You have to file complaints in the state where the company is doing business. I sent an email message to customer service at both Catalog Favorites, where I encountered Shopping Essentials, and to Shopping Essentials before filing a complaint. I also intend to file a complaint with the Nebraska BBB. |
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The same thing just happened to me. And I want to take action. But nothing will come of it unless I can creat enough of an uprise to get their attention. Would you like to help me?
Laruen. |
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I only wish that I had gone to this site first. This happened to me too. I filled out the form, and for $1.00-to get the freebies. Then I did not look at my statement for a while, and there it is:un-authorized charges. I am in the process of filing with my bank. When I spoke to them( shop. essentials) , they say wont reverse the charges (first 2months). They say that if you dont cancel, they automatically have a right to charge. One should read carefully all matters they provide--to me that is deceptive. I will do what I can, but for now I lose $29.95 + 29.95, they are crediting me for another 29.95 cause I officially cancelled.
If it is free, it will cost you. Remember that.
Even if you get it back, you lose alot of time to straighten it out. |
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| You guys need to complain to the Better Business Bureau. That's what they are for. I went to my credit union today and brought them copies of the Nebraska BBB report on this company and a copy of my own complaint. Your bank or credit union will refuse this company's charges if you take the steps you need to take and that's: 1) cancel your "membership" with Shopping Essentials online. 2) Send an email message or call and leave a message asking for a refund. My email messages to their customer service bounced so I just went to the next step: 3) File a complaint with the Nebraska BBB - www.bbbnebraska.org. 4) Call the fraud division of your credit card company and ask them what steps they will take. Be sure to document everything in writing. If you used your debit card or bank account, GO to the bank or credit union and talk to them. 5) Make copies of these board postings and the complaint file on Nebraska BBB's web site (my credit union is using that and my BBB complaint). 6) Complain to the BBB about the catalog company that carried Shopping Essentials on their Web site. They are supporting deceptive marketing practices. If you have complained to Shopping Essentials and got nowhere, you need to take the next step. If you don't complain to the right people -- your bank and the BBB, there will be no documentation for a state attorney general to take on. These companies get away with this stuff because they figure that most people won't bother to do anything about a $10 or so fraudulent charge. |
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I just discovered today that I had been charged by Shopping Essentials for three months. Thought the charge was for something my husband had ordered. No, this was a charge for a Restaurant.com certificate bought last November. I was charged Nov, Dec & Jan at $14.95 each.
Have filed a dispute with my credit card company and cancelled my account with S.E.
I will never buy from Restaurant.com again and have notified everyone in my address book.
Also, was sent a gift certificate by son to Restaurant.com in the amount of $125 only to find that I could use only $25 at a time and nothing in the catalog for less than $75-100. That is another scam! |
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| I am currently on hold now...........taking forever of course, wondering where and how (obviously a purchase I made) they debited my account for 19.95 ..........I have never heard of this company and called my bank because I noticed this amount debited and I didn't spend that amount anywhere. I hve been told that I got through Vitacost which is funny because I didn't even buy through Vitacost..........yes, on their website but didn't even buy................gotta watch everything we do more closely I guess. I was told that I will be refunded in two business days and they will cancel my "membership"..........yes, I will absolutely make sure it is credited too. |
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| This company also stole my credit card information when I orderd vitiamins from vita-cost.com. They have made a charge of 14.95 a month for the last seven months before I found out about it. We as consumers should be able to press charges against this company for theift and sue them as well. We need a lawer. class action law suit. |
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| I also have been billed for $9.95 for 3 months. I purchased an item from the Favorites Catalog, and clicked on the $20 refund offer. I have never received a refund or any mail from Shopping Essentials. AND - I also was not aware that clicking on the refund offer signed me up with Shopping Essentials. They do not make it plain - it's a SCAM. I canceled my "membership" and they are supposedly crediting my last month's billing - but refused to credit any other month. They were polite with me till I asked for the total amount - then they passed me onto the supervisor who speaks in a foreign accent that is barely understandable. I then called the Favorites Catalog and had them remove my name from their mailing list and told them that because of their affiliation with Shopping Essentials they would receive no more business from me. |
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| Young Explorers pass on my credit info to shopping essentials. As soon as I saw they wanted to charge me something and wanted my CC i canceled out. |
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| The same thind happened to me this morning. We noticed that AP9 Shopping Essentials and Vista Print Rewards have been taken 14.95 from us each every month. I ordered business cards from vistapirnt 2 years ago, but NOTHING since. And who the H is AP9 Shopping Essentials??? We contacted both and they said they would cancel the membership and refund our money within 2 business days. We also contacted our bank to change debit crads. Who are these people and why havent they been shut down? We called our news station and let them know of the situation. We are also calling the BBB. How frusterating! FRAUD FRAUD FRAUD! |
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| I am very upset because AP9 Shopping Essential has taken 19.95 from my account monthly for almost a year! I did not authorize this and I do not want anything they are offering. What a rip off! When I finally realized that this was not a regular business outfit, I called their company and the rep kept trying to get me to view more materials from their company even though I repeatedly said that I wanted my money back and a cancellation. What can be done about this? |
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| I was just charged $86.14 on the 19th of March and I never signed up for anything, nor ever heard of these people and sure as heck didn't give out ANY information, so I'm totally stumped as to how they managed to take money out of my account. The account is closed, now, but will I ever see my money back? That's the difference between being able to pay my rent or not and I'm just livid. How do these people get away with this stuff? I have always preferred to pay for things online, as opposed to, by phone...as I've been ripped off by phone...but in this case, I have given nobody, for any reason, any information. I don't know what to do???? |
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5th of Nov, 2007 by Stanley Good 
10th of Jan, 2008 by Kate Lynch 
