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4.1 126 Reviews

Shopper Discounts and Rewards Complaints Summary

97 Resolved
29 Unresolved
Our verdict: You can expect a very good level of service from Shopper Discounts and Rewards. To navigate their system effectively, thoroughly understand their service scope. Check online forums and review sites for others' experiences. When contacting customer service, clear and concise communication can help resolve your issues faster.
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Shopper Discounts and Rewards reviews & complaints 126

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Newest Shopper Discounts and Rewards reviews & complaints

ComplaintsBoard
K
10:54 am EDT

Shopper Discounts and Rewards Ripoff

Dear Kyle,

Thank you for contacting AllPosters.com.

We sincerely apologize for the inconvenience you have experienced. I would like to take this opportunity to talk with you about your experience with AllPosters.com and our partner, WebLoyalty, who offered you the Reservation Rewards Program.

We partner with WebLoyalty because we believe we can build customer loyalty by offering additional benefits such as cash-back rewards and special discount programs. Hundreds of thousands of our customers are taking advantage of programs like Reservation Rewards and are giving us positive feedback on these benefits. I regret that unfortunately this program had the opposite effect on your experience. I am so sorry for this; our intention was to reward you for shopping with us with the hopes of having you as a lifelong customer.

To reverse any charges with our partners, simply contact Reservation Rewards or Travel Values Plus and let them know you wish to cancel your monthly membership benefits and that you wish to receive a refund of the current month's fee and owe nothing further. All your benefits and access will then be canceled immediately.

Reservation Rewards: [protected] or email [protected]@reservationrewards.com
Travel Values Plus: [protected] or email [protected]@travelvaluesplus.com

They will be happy to assist you. Please let us know if they have not handled your request to your satisfaction; we will gladly escalate any issues to our partner to ensure resolution.

Thank you very much for the feedback. I will be sure to pass it on.

****** Your reference number is very important to us. To better service your inquiry, please do not delete the information in the subject line of this email. ******

Kevin
Customer Service Representative
AllPosters.com
Email: [protected]@allposters.com
US Customers Phone:[protected] (Monday through Friday 8:00am-5:00pm PST) UK Customers Phone:[protected] (Monday-Friday) 8am - 4pm GMT)

http://www.AllPosters.com
http://www.Allposters.co.uk
The World's Largest Poster and Print Store

THIS MESSAGE IS IN RESPONSE TO YOUR MESSAGE-----------------------------------

You talk about your privacy program(just read it online) and you jack me up with some crap like this company? You should be sued. No doubt I will file a complaint when I purchased from you and you trick me into some scam like this. You are not trustworthy! You owe me $1000 bucks now. I am very serious! What say you?

Kyle Dooley
Former customer.

_____

From: Shopper Discounts & Rewards Customer Service [mailto:[protected]@shopperdiscountsandrewards.com]
Sent: Thursday, October 16, 2008 3:37 PM
To: [protected]@comcast.net
Subject: Member benefit update from Shopper Discounts & Rewards


Savings History for Kyle:
Current rebates now being processed total . View details .
Member #: [protected]
Shopper Discounts & Rewards


Get Cash Back Rewards
every time you shop
at over 890
online sites including...

Apparel & Jewelry Sites

Flower & Gift Sites

Business & Office Supply Sites

Computers & Electronics Sites

Food & Wine Sites

Home & Garden Sites

Baby & Maternity Sites

Sports & Recreation Sites

Outlet Center Sites


And many more!


Dear Kyle Dooley,

You're entitled to Cash Back Rewards every time you shop online at over 890 top sites. It's easy with Shopper Discounts & Rewards!

HERE'S HOW IT WORKS...

Any time you shop online, start out at ShopperDiscountsAndRewards.com and click on "ONLINE SHOPPING SAVINGS."




Review the list of participating online stores, select a store, and make your purchase.



We'll calculate your Cash Back behind the scenes and automatically send you a check in the mail!


There's no limit to the amount you can save!

You can shop as much as you like... and get Cash Back or discounts every time! There is no limit to the savings you get!

To learn more about your Cash Back Rewards and start saving right away,
click here to go to your membership homepage at ShopperDiscountsAndRewards.com.

And that's not all! Shopper Discounts & Rewards brings you more
money-saving benefits...




Get BEST PRICE GUARANTEES when you shop online and offline

Get EXTENDED WARRANTIES on all your qualifying purchases

Get DELIVERY GUARANTEES

Get DAMAGE, THEFT & LOSS PROTECTION and much more!



Thanks for being a member. Be sure to visit
ShopperDiscountsAndRewards.com often to get Cash Back and take advantage of all your valuable benefits.

Sincerely,



Marty Isaac
Senior Vice President
Shopper Discounts & Rewards

Contact Shopper Discounts & Rewards

P.S. Never miss out on Cash Back shopping! Click here to go to ShopperDiscountsAndRewards.com and add us to your Favorites List!

Only available to residents of the U.S., Puerto Rico and the U.S. Virgin Islands. Terms of Service apply. Shopper Discounts & Rewards is owned and operated by Webloyalty, 101 Merritt 7, Norwalk, CT 06851. All trademarks and or copyrights are the property of their respective owners, and unless otherwise noted, Shopper Discounts & Rewards is not affiliated with the participating merchants. Merchants participating in this program and rebate percentages are subject to change. Shopper Discounts & Rewards benefits cannot be accessed via WebTV. Copyright [protected], webloyalty.com, inc. 1626.0107

FAQs - Frequently Asked Questions | Email Customer Service

Read full review of Shopper Discounts and Rewards
Update by Kyle
Oct 17, 2008 10:53 am EDT

Dear Kyle,

Thank you for contacting AllPosters.com.

We sincerely apologize for the inconvenience you have experienced. I would like to take this opportunity to talk with you about your experience with AllPosters.com and our partner, WebLoyalty, who offered you the Reservation Rewards Program.

We partner with WebLoyalty because we believe we can build customer loyalty by offering additional benefits such as cash-back rewards and special discount programs. Hundreds of thousands of our customers are taking advantage of programs like Reservation Rewards and are giving us positive feedback on these benefits. I regret that unfortunately this program had the opposite effect on your experience. I am so sorry for this; our intention was to reward you for shopping with us with the hopes of having you as a lifelong customer.

To reverse any charges with our partners, simply contact Reservation Rewards or Travel Values Plus and let them know you wish to cancel your monthly membership benefits and that you wish to receive a refund of the current month's fee and owe nothing further. All your benefits and access will then be canceled immediately.

Reservation Rewards: [protected] or email customerservice@reservationrewards.com
Travel Values Plus: [protected] or email customerservice@travelvaluesplus.com

They will be happy to assist you. Please let us know if they have not handled your request to your satisfaction; we will gladly escalate any issues to our partner to ensure resolution.

Thank you very much for the feedback. I will be sure to pass it on.

****** Your reference number is very important to us. To better service your inquiry, please do not delete the information in the subject line of this email. ******

Kevin
Customer Service Representative
AllPosters.com
Email: orders2@allposters.com
US Customers Phone:[protected] (Monday through Friday 8:00am-5:00pm PST) UK Customers Phone:[protected] (Monday-Friday) 8am - 4pm GMT)

http://www.AllPosters.com
http://www.Allposters.co.uk
The World's Largest Poster and Print Store

THIS MESSAGE IS IN RESPONSE TO YOUR MESSAGE-----------------------------------

You talk about your privacy program(just read it online) and you jack me up with some crap like this company? You should be sued. No doubt I will file a complaint when I purchased from you and you trick me into some scam like this. You are not trustworthy! You owe me $1000 bucks now. I am very serious! What say you?

Kyle Dooley
Former customer.

_____

From: Shopper Discounts & Rewards Customer Service [mailto:customerservice@shopperdiscountsandrewards.com]
Sent: Thursday, October 16, 2008 3:37 PM
To: kyledooley@comcast.net
Subject: Member benefit update from Shopper Discounts & Rewards


Savings History for Kyle:
Current rebates now being processed total . View details .
Member #: [protected]
Shopper Discounts & Rewards


Get Cash Back Rewards
every time you shop
at over 890
online sites including...

Apparel & Jewelry Sites

Flower & Gift Sites

Business & Office Supply Sites

Computers & Electronics Sites

Food & Wine Sites

Home & Garden Sites

Baby & Maternity Sites

Sports & Recreation Sites

Outlet Center Sites


And many more!


Dear Kyle Dooley,

You're entitled to Cash Back Rewards every time you shop online at over 890 top sites. It's easy with Shopper Discounts & Rewards!

HERE'S HOW IT WORKS...

Any time you shop online, start out at ShopperDiscountsAndRewards.com and click on "ONLINE SHOPPING SAVINGS."




Review the list of participating online stores, select a store, and make your purchase.



We'll calculate your Cash Back behind the scenes and automatically send you a check in the mail!


There's no limit to the amount you can save!

You can shop as much as you like... and get Cash Back or discounts every time! There is no limit to the savings you get!

To learn more about your Cash Back Rewards and start saving right away,
click here to go to your membership homepage at ShopperDiscountsAndRewards.com.

And that's not all! Shopper Discounts & Rewards brings you more
money-saving benefits...




Get BEST PRICE GUARANTEES when you shop online and offline

Get EXTENDED WARRANTIES on all your qualifying purchases

Get DELIVERY GUARANTEES

Get DAMAGE, THEFT & LOSS PROTECTION and much more!



Thanks for being a member. Be sure to visit
ShopperDiscountsAndRewards.com often to get Cash Back and take advantage of all your valuable benefits.

Sincerely,



Marty Isaac
Senior Vice President
Shopper Discounts & Rewards

Contact Shopper Discounts & Rewards

P.S. Never miss out on Cash Back shopping! Click here to go to ShopperDiscountsAndRewards.com and add us to your Favorites List!

Only available to residents of the U.S., Puerto Rico and the U.S. Virgin Islands. Terms of Service apply. Shopper Discounts & Rewards is owned and operated by Webloyalty, 101 Merritt 7, Norwalk, CT 06851. All trademarks and or copyrights are the property of their respective owners, and unless otherwise noted, Shopper Discounts & Rewards is not affiliated with the participating merchants. Merchants participating in this program and rebate percentages are subject to change. Shopper Discounts & Rewards benefits cannot be accessed via WebTV. Copyright [protected], webloyalty.com, inc. 1626.0107

FAQs - Frequently Asked Questions | Email Customer Service

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ComplaintsBoard
J
6:48 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Shopper Discounts and Rewards getting money under false pretenses

i booked flights with easyjet on the 03/09/08 and another flight on the 15/09/08 and on the 08/10/08 i found i had two eight pounds deducted from my bank account.i was not aware i had signed anything to allow this, unless it was in very small print.i also found out 16 pounds was to be deducted monthly which i stronly object to.

Read full review of Shopper Discounts and Rewards and 31 comments
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NaomiDK
, ZA
Mar 09, 2020 6:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

You have been taking 15 pounds out of my account, twice a month since April 2019, WITHOUT CONSENT.

Membership ID: [protected]

Please reimburse all funds asap.

P
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Philippa Amat
, US
Feb 05, 2020 8:12 am EST

WLY*MYTIMEREWARDS.CO.UK, [protected], CH CD 8704
£15.00 made on 29/01/2020

i am requesting a full refund back to my account asap

D
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Dimitrovaq
, GB
Nov 05, 2019 5:43 pm EST
Verified customer This comment was posted by a verified customer. Learn more

When buying a ticket from National Express, I was asked to press a discount button on my next purchase. At that time, this company copied my debit card details. In the last 2 months there were 4 transactions with £15 each.
I have not used discounts and do not want to be a member. I want a full refund of the account and termination of membership.

K
K
kirsty-leigh webster
, US
Oct 09, 2019 5:48 am EDT

Money has been taken out my account I unsubscribed to this service over a month a go. I would like a refund as this is my children's money thank you

A
A
. .....
, GB
Jul 10, 2019 7:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

You are taking £10 from my account it's an unlawful transaction if it's not cancelled immediately and my money returned to me I will call the police .. my name is Kasey Hutton... kasey19821@outlook.com
I WILL CALL POLICE IF YOU DO NOT CANCEL YOUR UNLAWFUL PAYMENTS FROM MY ACCOUNT

M
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Martine Delaney harbinson
, US
May 19, 2019 12:19 am EDT

£15 was taken from my bank account today that I didn't authorise please refund this martine harbinson 49 foxes glen twinbrook bt170wf email is martine3874@gmail.com I did not authorise this and don't know why this has been taken from my account please refund this

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Nt M
, GB
Feb 11, 2019 9:09 pm EST

Regular deductions of £15 are being made from my bank account without my approval.

R
R
Removing money without consent
, GB
Jan 05, 2019 7:08 pm EST

They are taking £15 per month without my consent I have no idea how they got my account details but I would like all money taken refunded as I don't know who my time rewards are or what they do

J
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Jeanette Haynes
, US
Sep 02, 2018 12:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Higginsville store doesn't have a hunk of pizza so how do I get my 2300 units
back My name is: Jeanette Haynes my card number is: [protected] The date is: 01/07/2018 Just looking to redeem some of my points, but don't know how to get them back. My email: haynesjeanette@yahoo.com

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Maryo
101 Merrit 7, Connecticut, US
Apr 21, 2011 12:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello:

We want you to know that we’re here to help you. However, it’s difficult to do that in a public forum when we don’t know who each person is or the details of their membership. We can help you better and resolve your specific queries or concerns if you contact us directly. You can do so by visiting our own online member forum where we can answer your questions. You can find the forum here: http://bit.ly/gy87cg . Once on the site please post a question and our community manager will be able to respond to you directly. Alternatively, for more information about your specific membership you can contact me directly at mary@shopperdiscountsandrewards.co.uk. If you contact me directly, please reference this forum.

Regards,
Maryo
Customer Service

ComplaintsBoard
J
9:32 am EDT

Shopper Discounts and Rewards unauthorized billing

I was enrolled without my authorization in Shoppers Discounts which has been deducting $10.00 from my credit card for the past six months. I called the phone # listed on my credit card transaction and cancelled my "membership" and was told I would be refunded for the six $10.00 payments in 3-5 business days. The customer service rep told me that I apparently clicked on a coupon for $10 off my next purchase (which I do not recall doing)after making an online purchase @ KBToys in December. He stated that when I clicked on the "coupon" (which I still don't remember doing), I was automatically enrolled in their service for a 30 day free trail. He says because the membership was not cancelled, I began getting billed for the service "as it clearly stated when I clicked on the $10.00 off my next purchase." I just contacted this company today 8/3/08.

Read full review of Shopper Discounts and Rewards and 4 comments
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K
KEN
,
Nov 08, 2008 8:08 pm EST

I JUST FOUND $12 CHARGES ON MY CREDIT CARD FOR THE LAST 3 BILLINGS CYCLES AND NOT SURE HOW LONG THEY HAVE BEEN BILLING. I DID PURCHASE A DIGITAL CAMERA AT THE SAME DATE BUT NEVER SIGNED UP FOR THIS. I WILL BE DEMANDING A CREDIT TO MY ACCOUNT WHEN I AM ABLE TO CALL THEM THE BEGINNING OF THE WEEK. THIS IS A SCAM AND THE FTC OR SOMEONE NEEDS TO PUT A STOP TO THIS BILLING AND THEY SHOULD BE HEAVILY FINED AND MADE TO PAY THE INTEREST TO THE CONSUMERS WHO WHERE CHARGED FOR THIS AMOUNT.

L
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lynne
,
Sep 14, 2008 9:52 am EDT

I also have been scammed from the shopper's discount company. I began noticing $12.00 being taken out of my account and I am sure it has been ongoing for months. BUYERS BEWARE! Read all information during ANY transactions online! I am getting reimbursed for the amount I noticed however I am not sure how much in total they have stolen from me. I am going to report them to the BBB! Please do the same and hopefully we can put these nuts out of business!

A
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Anonymous
,
Aug 12, 2008 9:59 pm EDT

Same thing happened to me, except through buy.com -.-

K
K
Kam
,
Aug 11, 2008 6:15 pm EDT

Yes I got unauthorized billing from Shopper Discounts the same way. We need to stop them.

ComplaintsBoard
V
9:59 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Shopper Discounts and Rewards Unauthorized charges

When booking a flight with www.easyjet.com, the website asks you if you want to save £10.00 on your booking. If you click "yes", it re-directs you to the Shopper Discounts and Rewards website. They ask you for your email address, and while you think it is some type of newsletter you are signing for, what you are really doing is signing on for a direct debit of £8.00 a month, from the same credit card that you used to pay your flight. You don't have to give them any details, only your email address. I am sure they get the information from Easyjet. It took me 3 months to actually realise that they were charging me this monthly amount on my credit card. When you phone them to cancel, they are ready for it, they even have a cancellation automated service (I bet they get quite a high rate of cancellation). After cancelling, I tried to talk to an operator, who read me a 10 minutes speech about how it was my fault and I should have read the small print. When you phone them, they are ready for it, I bet they get lots of phone calls from people as upset as I was. I finally got them to refund 2 payments they took from my credit card, so I suppose they are not doing anything completely illegal, but in my opinion it is definitely immoral. I haven't got any service for this money they took from me, and I wasn't even aware that I signed for this service in the first place. People, be aware! And about Easyjet, who I considered a reputable company, the only thing I can say is that I am very disappointed with them for associating with this type of company, and I will avoid flying with easyjet in the future, as they lost my trust on them as a customer.

By the way, this company changes its name constantly. shopdisc.co.uk, shopperdisc.co.uk or shopperdiscounts.co.uk may have appeared on your statement. Check them out in the internet. There are a few interesting reviews from USA.

Read full review of Shopper Discounts and Rewards and 4 comments
Update by Valerie
Jun 30, 2008 2:52 am EDT

This is a scam that happens when you make a purchase at online at sites such as musinotes.com as I did. There is a quick pop-up that you barely have time to see, let alone read.

Report them to better business bureau as will I. they automatically start charging your credit card on a monthly basis. I spoke with my credit card company (Discover) and the lady I spoke with told me she had a complaint against this company last week and the poor person had been scammed since 2017.

I see a major judgment when that axe falls on this outfit.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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h c f
coventry, GB
Jun 12, 2011 11:50 am EDT

shopper discounts and rewards have been taking money out of my bank monthly without permission. here the email i sent them. i'm awaiting a response:
I have noticed on my bank statement that i pay £10.00 around the 7th of each month to you. I have not set up a direct debit or standing order with you and therefore do not see how you can take a monthly payment without my permission. i have informed hsbc who are investigating the situation as fraud. i have also noticed that many people have 'signed up ' for this payment whilst purchasing something on the internet but all have been unaware that this is a monthly payment. i want a full refund of all the monies taken so far and will be posting my complaint on chat forums, facebook, my space and twiitter in order to make the public aware of your skam. i'm sure you have found a clause in the law somewhere so that your activity is not illegal, but i have notified my bank and they are treating it as fraudulant. i would like someone to contact me immediately regarding a full refund - i did not give anyone permission to take money out of bank each month.
This is robbery - how do they get away with it. my bank say it is not a direct debit nor standing order so how can they repeat the transaction month afetr month?

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Triskuit
, US
Jun 04, 2009 3:11 pm EDT

A few months ago I had bought a pair of headphones from buy.com that were a ridiculously good deal. So good that they died two months later. I shrugged it off since returning them would probably have been fruitless since I had thrown away my receipt. I just considered myself out the twenty bucks, and learned a lesson about too-good-to-be-true deals.

Last night, though, I was checking my debit card statement and noticed that I had been charged 12$ from "SHOPPER DISCOUNTS". I had no idea what this was, but saw I had been billed multiple months. So I entered their name into gmail and saw that I had gotten two emails many months ago from them that went directly to my spam box. Apparently I had an account, and upon scanning the ultra-fine print I saw that this "membership" involved a 12$ monthly fee.

After some googling, I find that this is linked to a 10$ off coupon that I must have clicked upon check out at buy.com. Once I clicked it shopperdiscountsandrewards.com got all of my billing information from buy.com. Some people have said that I am at least partially to blame for not reading the fine print next to the link. Of course shopperdiscountsandrewards.com uses people's lack of attention to get them to sign up, then snags your credit information from the site that directed you there, and then hopes you won't notice when they charge you. The part that gets me is that I know I didn't input any personal or billing information for the site to charge, they had to get it from my original order. Over all it seems pretty underhanded.

The bright side of this is that I was able to cancel my membership and get a refund by calling their customer service line [[protected]]. I hate talking to customer service people, but the lady I spoke to was very nice about it, and didn't try to refute my claim. I'm guessing from all the other complaints I've read she must be used to it. Well, add my complaint to the pile.

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Maryo
101 Merrit Norwalk, US
Jun 12, 2011 6:42 pm EDT

Hello h c f:

I just read your post and I would very much like to provide you with information on Shopper Discounts & Rewards and to be able to address the concerns you have raised. I strongly recommend that you visit our online member forum, http://bit.ly/gy87cg where you can ask a question directly to our Community Manager. They will be able to provide you with further information and I hope be able to resolve your issue. Alternatively, if you have a specific question regarding your credit card and membership I strongly recommend you contact me directly at mary@shopperdiscountsandrewards.co.uk. If you do contact me directly please reference this forum.

Regards,
Maryo
Customer Service

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Michael Robertson
,
Jul 11, 2008 4:59 pm EDT

Yes, I too was scammed in the same way, Easyjet led me too them via their website and being on a "trusted" website and just being pleased to have completed the booking process without stuffing up, I guess I was vulnerable. This they do all for a sleazy kickback no doubt - the offer of a voucher, halfway through the process I realised as a visitor to the UK that I would not be able to use it and abandoned the process, I still received the bogus charge on my credit card a month later. It's nice that they give you a month for "free" - am I being cynical or is it just to distance the charge from the activity so you don't notice it? Or less likely to associate it with Easyjet.
It's a lowdown dirty scam and the companies that are facilitating it on their websites are immoral. Easyjet will doubtless blame the oil prices and the downturn in the economy when they go to the wall in 12-18 months (as every poorly managed airline always does), but any idiot can see that if you abuse your customer loyalty like this, your customers are just going to walk. I will never fly with them again.

ComplaintsBoard
P
9:21 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Shopper Discounts and Rewards Credit card scam

I’ve been monitoring my daughter’s credit card statements since she left for college last Fall. In February 2008, I found a charge from “Shopper Discounts [protected] CT” for $12 and didn’t think much of it because I thought she had ordered something online. During subsequent three months, I noticed the same charge in every credit card statement but still neglected to ask my daughter about it. I finally asked her in May when she came home for the summer. She had no idea what they were. I contacted her credit card company and was told they couldn’t remove the charges. So I called Shopper Discounts at [protected]. Their representative told me that my daughter signed up for the service when she ordered sandwiches online from Campusfood.com. I asked them to cancel the membership and gave me full refunds which they did. The man on the phone didn’t seem to be surprised at all. It was as though he had received a phone call like mine a million times before. I decided to google Shopper Discounts and found numerous complaints on this company. They went by several variations of names, e.g., WLI RESERVATOINSREWARD [protected] CT, WLI SHOPPERDISCOUNT [protected] CT, etc. The scam is always the same. What happens is that after your transaction of purchasing something online, there would a pop-up question: “Would you like to save $10 on the next purchase? or Would you like to receive a $10 coupon?” or something along that line. If you click "yes, " they automatically receive your credit or debit card information from the company you purchase from, and sign you up for the scam. It will become a monthly recurring charge on your credit or debit card. I believe they are still in business because they make it easy for people to cancel the membership and get a full refund so nobody would bother to report it to the BBB.

Read full review of Shopper Discounts and Rewards and 183 comments
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Eddie As
, AE
May 14, 2011 10:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I noticed this company charging ten pounds from my account after I had join as a member, but I had not agreed to any membership charge. In their advertising there is no mention of this charge. I was actually mislead into thinking this would be a free membership. This has to be corrected so that others will not be scammed.

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j71
Belfast City, GB
Oct 28, 2010 12:12 pm EDT

When I researched this I seemed to get caught into this from a link on Ryan Air site.

The monthly fee was unclear and 4 month later I have cancelled what I didn't realised was a £10 monthly fee membership.

There are many discount and reward sites that do not charge a fee, why is this one different?

Is there anything that can be done to get the money back?

G
G
geoff smeeton
Nottingham, GB
Oct 02, 2010 2:16 pm EDT

shopper discounts are taking money from my account (£10. per month) for nothing how do i stop it?

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rgilbert5981
Chico, US
Oct 22, 2009 7:04 pm EDT

I just found out that this company charged me $12 dollars for a $10 off coupon! How does that work? I orders some prints from allposters.com and they also asked if i wanted to save $10 on my nexdt purchase. If this has been going on for a year, why can't someone stop them?

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zambare
Rapid City, US
Oct 21, 2009 10:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir,
I have not purchase anything but there was deduction of twice $12. the details are as:

1. Shopper Discounts [protected] [protected] ?mcc=5968 091400046da01)
2. Check Crd Purchase 10/12 Complete Savings [protected] [protected] ?mcc=5968 091400046da01)

Kindly take a necessary action.
Thanking you
Vasudeo Zambare

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LaDora
, US
Jul 14, 2009 2:22 pm EDT

In the hospital for several months was unable to check my account for some months, When I came home going over the last 6 months saw 5 12.00 charges from this company and called them. They were too eager to remove or refund the sums in question which tells me they are scammers. How many people have they cheated. They need to be prosecuted.

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annish
Arbroath, GB
Jul 13, 2009 3:50 am EDT

I bought shampoo from another site ages ago. Still had money taken from account up to this month. I telephoned the 08082 number got an answer straight away. Also was promised a £20 refund and a cancellation of account. I did not realise that this was an on-going thing. Check up on everything now!

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Jerry Mc Quiddy
San Jose, US
Jun 08, 2009 1:23 pm EDT

Unauthorized charges of $12 per month from June through December, 2008. (total: $84.00)
I did not subsctibe to Shoppers Discounts nor do I know who they are or what service they provide.

J. McQuiddy
jmcsearch@sbcglobal.net

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aburleson08
Puyallup, US
Jan 16, 2009 3:47 pm EST

I was also charged for 4 months of 12 dollars each and they didnt give me a refund the guy just said that there will be no more charges. im pissed.

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emmer
, GB
Aug 20, 2010 10:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I recently bought tickets from ticketmaster and was offered a £10 discount, which I agreed to, I did not realize they would be taking £10 a month from my account every month!

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8:43 am EDT
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Shopper Discounts and Rewards Membership scam

I received my discover card statement and had a recurring charge for 12.00 per month for two different .com listings that turned out to be the same company. I called the discover people and the said I signed up for this when I booked a flight for my son in the army to come home on leave. I told them I did no such thing and they said it was automatic! I knew I had been scammed and it had been going on for two months. My wife does the bill paying and thought it was a service fee related to the flight we bookies and did not tell me about it. I did not learn about it till the second month of charges! I put the charges in dispute and called the company and told them to cancel the alleged membership. I started looking up this company and the list of complaints is impressive. I urge anyone who does anything business on line to look out for this scam and I hope some law enforcement or regulatory agency gets on the case. I can easily see how these charges can go unnoticed!

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Lisa
'', GB
Aug 04, 2009 5:18 pm EDT

Since I booked some flights with easy jet I have just noticed I have been charged £10 a month, how has this happened when I did not agree?

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Sheryl Bro
Norwich, GB
May 13, 2009 10:36 am EDT

I have just noticed a charge of £10.00 monthly going out of my account through my debit card. As this can't be cancelled through the card, I have been told I need to contact the company. I DID NOT agree to this monthly charge, I have no idea where or who shopperdiscount are and don't know where to get in touch with them!

Any ideas, anyone?

Sheryl

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Marilyn Faulks
Hampton, US
Feb 05, 2009 10:51 am EST
Verified customer This comment was posted by a verified customer. Learn more

I noticed a charge for shoppersdiscount on my credit card statement. How do I contact shoppersdiscount? What are these charges for? This is a scam

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Jayne
Chatham, GB
Jan 02, 2009 1:49 am EST

I am writing to complain that Shoppersdiscount.com are taking £10 a month out of my account without my permission. I do not know how they got my details. Please can this matter be looked into. I would also like my charges reimbursed.

Yours sincerely
Jayne Marks (Miss)

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Jenny Storry
evesham, GB
Nov 11, 2010 1:22 pm EST

re to unsubscribe from shoppersdiscount.com Ring [protected] they are very helpful and are perhaps used to such requests. My bank advised me to post date the wish/need to unsubscribe by 3 months which shoppersdiscount.com immediately accepted and refunded with a follow up email

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penelopepage
Check, US
Feb 16, 2010 7:30 pm EST

Found two ShoppersDiscount.com $12.00 each billings on my Discover Card for Jan. and Feb. Do not know who they are nor do I want to know who they are. Tried calling them, gave up and posted disputes. Where do these people get our credit card numbers.

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dana
, IE
Apr 09, 2009 7:56 am EDT

shoppersdiscount.com have been stealing £10.00 per month from my account without my consent, i dont even know who they are and am very angry that these people can get away with these crimes... will get to the bottom of this thats for sure who the hell do they think they are...

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Sknapp
Jonesboro, US
Jan 10, 2009 10:57 am EST

I just found on my American express card 2 charges for $12.00 each and did not authorize these charges every month.
I will be calling american express to dispute these charges

But I need a phone number for shoppersdiscount.com to cancel what I didn't sign up for

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Mrs M J Smith
, ES
Mar 04, 2014 6:32 am EST

I am being deducted from my building society account 10.00 pounds a month from the company called shoppersdiscount.co.uk.- I have never signed up for this discount and would like my money refunded immediately. I am a widow and cannot afford this money being taken out of my account. who do these people think they are...

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fannyflitter
Newton Abbot, GB
Sep 03, 2013 5:11 pm EDT

I also was conned these thieves, I bought an item from House Of Bath. On checking my statement I saw a monthly charge of £10 every month. I most certainly did NOT give my bank details to S.D. so just HOW do they get my details, surely this has to be against the law? I see from searching on the internet there are thousands of similar complaints, isn't it about time Trading Standards stepped in and stopped these scammers?

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Website

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