Shopatron maintains a safe and secure process for consumers to purchase products in over 1, 000 stores. We don’t always authorize your credit card at the exact moment of purchase. When we process payment, errors can be triggered by your bank. If there is a problem with a credit card, we will not process your order until the payment information is corrected. In all issues of payment error, we always notify the consumer. Depending on your email provider, you may have problems with SPAM filters for emails coming from Shopatron.
If you receive a payment error email from us, it means we cannot process your order until the payment error is corrected. It is the consumer's responsibility to verify that the credit card number, expiration date and card verification code were entered correctly for the order. If you are using a new credit card, please be sure that you have activated the new card before using it for your order.
For more information about purchasing from a Shopatron store, go to www.orderhlp.com.