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ShoeMetro Customer Service Phone, Email, Contacts

ShoeMetro
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www.shoemetro.com
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1.0 4 Reviews

ShoeMetro Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with ShoeMetro at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ShoeMetro reviews & complaints 4

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ComplaintsBoard
M
4:57 am EST

ShoeMetro what a joke

Don't do business with them unless you want a lot of headaches.
They scheduled the delivery of my shoes on Monday. That wasn't comfortable tome, however, they cared nothing about it and offered no alternatives, when I asked maybe they can postpone the delivery on Saturday - Sunday, they refused. Then I asked them to deliver to a different address (my job), they refused again. What the hell? Oh well, nothing for customers at all, I took a day off. And guess what? A courier didn't show up. They didn't even apologize for this. Next day I got a call from them and they said that they will deliver it on Wednesday. No, thank you.

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ComplaintsBoard
S
7:30 am EDT

ShoeMetro Bad store, don't buy from them! They don't accept anything back!

I highly recommend to stay away from this shop and buy elsewhere. ShoeMetro is the worst company to deal with!
Ordered a pair of shoes and size was wrong. I contacted them hoping to get a replacement and was actually shocked when they said that they don't do replacements or refunds.
They refused to give me a return label and said that they never accept anything back. When I placed my order I had no idea they had such ridiculous rules, there was nothing said about that on their site!
I will not buy from them again, these people and their rules are beyond ridiculous!

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ComplaintsBoard
P
2:07 am EDT

ShoeMetro Very poor quality product

I have ordered a pair of shoes from www.shoemetro.com and only after the first wear bottoms began to fall off! I immediately contacted customer service and demanded my money back and they agreed to give me a refund. They claim they sell brand new great quality items, but in reality things they sell is pure garbage! Do not waste your money here. I did get my money back but I was also charged some extra for the return shipping. Never again!

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Is ShoeMetro legit?

Our verdict: Complaints Board's review suggests ShoeMetro is mostly legit with an 78% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with ShoeMetro, reviewing user feedback and how ShoeMetro addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with ShoeMetro. Trust, but verify.

ShoeMetro earns 78% level of Trustworthiness

High Trust Suggestion: ShoeMetro evaluated with 78% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for ShoeMetro. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Shoemetro.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Shoemetro.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Shoemetro.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
  • The website belonging to ShoeMetro has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to ShoeMetro. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
R
2:01 pm EST

ShoeMetro I ordered shoes and got used ones

I have ordered shoes from www.Shoemetro.com. It was very disgusting experience, because I got the box with the shoes. When I checked the shoes, the sole was worn out and these shoes looked like someone wore them already. The seller of course refused to change the shoes and said that I was exaggerating. Be aware of this seller and better avoid him. It doesn’t worth to pay such sums for the shoes, which were used.

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