Complaint Rating:

Company information:
Bowen Family Homes
Duluth, Georgia
United States
Phone: 6783254500
www.bowenfamilyhomes.com

I have a fairly new home which was purchased prebuilt. From the onset there were problems with all of the homes on my street. Rain was literally coming into my neighbors homes. Bowen came out and had to literally tear out the front part of their homes and rebuild it. I had a water leak coming through the roof in my garage. They came out on two different occasions to fix the problem and told me if the rain continues to come in contact us. Well, we had a drought and it didn't rain for quite some time. Guess what, it's raining in my home again. I have contacted them and they stated the problem was resolved and they are not coming back out to fix it. Also, yesterday I came home and a portion of my roof was on the ground. I pick this piece up and found that the nails used to hold this piece on were not long enough to support it. The nails barely broke the surface of the piece that fell to the ground. BOWEN FAMILY HOMES want nothing to do with this problem. How are they able to continue building homes with all of the complaints I'm finding. They can only hide for so long.