Sheridan Labs Ltd reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Sheridan Labs Ltd
Welcome to our customer reviews and complaints page for Sheridan Labs Ltd. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Sheridan Labs Ltd.
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Fraud
I ordered the free trial size on the internet and the pack of 60 Raspberry Ketone Blast and 60Cleanse xtrem I paid postage of £9. The packets arrived on Monday 3rd March. I made a note in my diary as I began to diet that day.
NINE days later my bank account has been debited by £95.00 for Raspberry ketone and £89.00 forCleanse xtrem making a total of £184.00 although i have not received any further supplies. I realise I, with others have been a victim of fraud as this company have over 420 cases against them
I have contacted by Bank who will put a stop on further attempts to extract money from my account.
No telephone number is given by this company although postings show that they are uncivil to enquiries. How can i get compensation?
The complaint has been investigated and resolved to the customer’s satisfaction.
Unethical Practice
I was stupid enough to order Raspberry Ketone Blast and Cleanse Xtrem on the internet. I understood that it would be a 14 day trial and I paid £9.90 for the pleasure. My order duly arrived, however it was a supply for a month. Silly me, I thought perhaps the company had revised the offer. On checking my bank statement recently, I discovered that my account had been debited by £95 for the raspberry ketone and £89 for the cleanse xtrem. I sent two emails to the company, neither of which was even acknowledged.Today, 10/02/14, I telephoned the company and was told that as I hadn't contacted them within a 14 day period I was liable for the costs. Apparently they charge these amounts respectively for 1 packet of the product! When I pointed out that I could buy the same stuff on Amazon for a fraction of the cost, It was inferred that anything on Amazon would be of an inferior quality. I was also informed that as I had accepted their terms and conditions (difficult when their webpage links don't work!) I was liable.My point is that I signed up for a two week trial in good faith and strangely enough, I was told that had I contacted them within the two weeks, I could have kept the supplements at no further cost. I find that odd. I also find it odd that I was offered an immediate discount on all further orders, resulting in the actual cost per supplement becoming £29!Having browsed the internet, I have discovered that the company concerned, Sheridan Labs Ltd. 11, Church Road. Great Brookham. SurreyKT23 3PBhas been mentioned numerous times as being less than ethical in their dealings. A great many people have registered complaints.Please be aware because nowhere on the website is the actual company named, not so far as I could see, anyway!
LIKE ALL OTHER COMPLAINTS I HAVE COME ACROSS FOR THIS COMPANY, CHARGES HAVE BEEN TAKEN FROM MY CREDIT CARD ACCOUNT. I HAVE BEEN UNABLE TO CONTACT THEM DIRECTLY. I HAVE INSTRUCTED MY BANK TO BLOCK ANY ATTEMPTS THEY MAY MAKE TO TAKE FURTHER FUNDS & SHALL RETURN THE SHIPMENT THEY HAVE SENT.
They also go under the names pioneer labs, beach ready inc, raspberry-ketoneblast.com, JEM marketing (say they are only despatch company for these others) and of course head office PPF Shipping Ltd! If you want to help bring them down call me Kate [protected] I am in Cambridge Uk
I too was fleeced when I got a 14 day trial, which by the way starts on the day you order the stuff, regardless of the fact that you don't get it until a week later! PP ( £4.95 x 2) was taken out of my A/C 5 days after I ordered & 7 days later £184 was withdrawn from my A/C. I rang the phone # that I eventually found but got nowhere! My bank put a block on this company & I have had to get a new card, so at least they cannot take anymore money. I have just been onto another site where there are lots of complaints about this stuff...its YOURWEIGHTLOSSAID.COM seems to me that have got a rather big scam going!
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I ORDERED TRIAL SIZE OF RASPBERRY KERTONE AND CLEANSE XTREME. ABOUT 2 WEEKS LATER AND WITHOUT MY KNOWLEDGE OR CONSENT TWO FURTHER AMOUNTS TOTALLING £189 WERE DEBITED FROM MY ACCOUNT. THIS COMPANY IS TRADING FRAUDULENTLY. DON'T USE THEM.