Complaint Rating:

Company information:
Shell Vacations Club
California
United States

Andrea Nelson from Shell Vacations Club called me this morning and was VERY helpful in resolving my complaint.
She told me she will talk to sales people in her company to prevent
this sort of thing from happing again, and is correcting the card fee
for me, what a sweetheart!
I WOULD recommend Shell Vacation Club now, after speaking with her.