Complaint Rating:

Company information:
Shell Vacations Club
Hawaii
United States

My fiance and I went on a gorgeous holiday to Hawaii, We were on the Big Island, where we got offered a deal for a tour if we went and listened to this speal about Timeshares, as were are from Australia, you don't hear much of it from our side of the world. So off we went and listened to them rave about how fabulous this deal was and blah blah, hours later we are still there, we eventually said we'd give it a go with the knowledge that we could get out of it in 7 days. So before our time was up, i tried calling our nominated sales person, to no avail, contacted the head office, someone will call you back they said. No such luck. We've now returned to australia, where they started sending us packages, and letters and bills. I tried calling to restate the fact that i had called and emailed to get out of this deal. Nope i had to pay and what not. Now i have received a bill stating they were going to commence recovery action for a bill of $900. What to do? does anyone have any advice? i feel so scamed and ripped off.