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Shell complaints 1175

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9:25 am EST
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Shell rudeness/ belittling

My husband had to have my car towed to this gas station about 4 months ago due to a tire rod bolt coming off. We were really impressed with them being friendly so when the same car started to overheat we immediatly thought of them to have the car towed. My husband had just put a thermostat on the car a day or two before but it seemed to still overheat, so we had it towed to them again, and we advised them about the thermostat just being replaced, but that it seemed there wasn't anything getting from the radiator to the engine. They looked it over and told my husband that there was a release valve that wasn't pressed and they they released it so it should work. We live about an hour away from the place, I drive about 120 miles a day to and from work. After close to 400 miles are car started overheating again, we immediately had it towed to them again, and they told us that our head gasket blew. I of course question on a head gasket just going. They wanted to still charge us for the tow and to look at the car. While I have no problem with them charging us to look at the car I do have an issue with paying the tow since it was the same issue we had only days before. My husband had been dealing with them, and after not getting anywhere with them I decided to call. I spoke with Victor the service manager and ended up having to play 20 questions with him...Almost like a child. Even though I pointed out to him that we came in for the overheating problem, and we were told when the car was being towed that if it's the same problem we wouldn't get charged, and I asked him when we had the car towed what was the issue and of course he said overheating, And even though I pointed out that we said one the first time we were noticing issues of the engine getting the coolant. So anyway I asked him what his manager's name was which he spouted out the owners name very fast, I asked to spell it, He spelled Tyme, I said what's his last name, he said that is his last name, I said ok his first name, he said Leon, I said great, how do I get ahold of him, he said here at the shop, I said ok, do we need to play 20 questions, when is he there, when would be a good time to talk to him, is he there now. He said he's here now. I said good, can I speak with him. When he put on Mr. Leon Tyme, I asked him what did he and my husband talked about and he treated me like I was a little woman and that I should go talk to my husband that he discussed the car with my husband and he just doesn't have the time he said that when we brought the car in over a year ago with the same issues we told him then that it could be sometthing more and when we came in 6-8 months ago. I said Hun, we haven't even had the car a year so we couldn't of brought it in with the same problem then, and the 6-8 months ago you talked about was actually 4 months ago, and it was because a tire rod that was just put on the bolt came loose so it also had no problem with the thermostat, I said the car is mine, my husband isn't here so please talk to me, and that I didn't appreciate him talking down to me because I was a woman. He then got very upset and hung up on me, so I called back and he conveniently wasn't available. I don't care due to their lack of looking at the car to find the route of the problem and they took the quick and easy way out and then had the nerve to tell us it will be $2, 000.00 to fix, yeah like we would get it fixed there. I don't care that they completely screwed us over with the car, it's the towing issue, since they said it seemed to be the same issue and there was no charge for the tow, I expect them to live up to that not charge us almost $180 for the tow and to look at the car only to find their screwup was the root of our issue.

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Mark Wolson
Woodbridge, US
Sep 03, 2014 4:32 pm EDT

Just had my truck rejected for non working lights. The lights are driving auxiliary lights. They say they are Fog Lights. Checked VA code and they are not Fog Lights. I'll save the trip back there and spend another $16.00 and get it inspected by someone that knows the rules and regulations in Virginia to inspect a car.

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10:45 pm EST
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Hi sir, I got a very bad experience from one of your location jarry /lacadie, where I always Go for gas since 2000 but tonight about 10.45 dec 12, 2009 I went for gas and the sales man named walid give me hard time I do not speak french but it does not mean I should be treated like animals thats what this guy did to me I had hard time to explain him how...

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7:50 am EST
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Shell to claim

i am MK Manohari, i my mobil no [protected]. message came to me from tm-md-pro .the message is "you have won gbp-750, 000.00, in 2009(shell) international mobile draws in uk. winning #3, to, clam, send details to email:[protected]@hotmail.com"

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11:38 pm EST
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Shell an employee

My name is Dawn Middleton I am 18 years old.About a week ago I was in the shell gas station allso known as road ranger.And their was an emplyee named Bill in there working when I first got there I was going to the restroom and diagnol from the restroom is that room for employees only and I smelt weed comeing from that room.Then as I was coming out of the bathroom I heard him yelling at someone on his cell phone.I assume it was another employee and because he said you need to hurry up and get here i have to go pick up my son.Then I heard him Yell at the person on the phone I do not care if you have to close the that store or not I have to leave and if you are not here in five minutes I am locking the doors I do know that this certain store that I was at Is a tweenty four hour seven days a week store.There was about 10 of us in the store.The store was very dirty their was no toilet paper in the female restroom there also was no soap their was pee all over the seat and the bathroom stunk so bad that I had to hold my breathe or I was going to get sick.There was gobs of dirt all over the store there was dirt all over the shelfs and the cups my the fountain drinks was all dusty he was sitting there eatting as I went up to the cash register to pay for my chips, drink and get me a pack of ciggretes I had to woit for him to finish eating before he would wait on me.I thought he was very rude and that no customer should me treated like that.Then i was in there tonight November 22, 2009 And he was in there again the place need alot done I know this because I own my own cleaning company.He had a very bad attitude there was the smell of pot in there again.I moved out of my fathers house to get awaqy from it and I do not think that I should go to the store and have to deal with the smell of pot.I do not see where that is acceptable what so ever.It upsets me that I have to leave my daughter in the care with someone When i go to the store because I dont want her around pot or anything to do with pot and if something is not done about him soon I will report it to the labor board and everybody else that I can I might even call the cops the next time I am in the store and it smells like pot.I want something done about this bill guy or there will be a lot of bussiness gone.I do have to say though that the last few nights that I have been in there this employee named christy has been working she is the only employee there and she is working hard trying to get the place together wait on the customers She is always polite to me and she gets to me as soon as i get to the register.I really think she is a good employee if i need help with something she helps me with out a problem.

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12:59 pm EST
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Shell gas pump hose

simple complaint.i unknowingly absent minded drove off with the gas pump and was charged right then and there $550.00 cash money i had for bills.This he said would cover repair.later speaking to chevron employee she told me hey dont charge for such a thing. That sort of thing happens frequently 3 times a week she said. all they d is put the hose back on. Im a father of 3 living on a fixed income and i need some advise. i wish knew whom to speak to on this matter. [protected]@ yahoo...yeah christmas is just around the corner...

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Dwight Fowlkes
Colorado Springs, US
Dec 05, 2009 10:35 am EST

I was given the chicago shuffle by one of the attendants at your gas station. He took my fifty dollar bill and I left with 15 dollars gas and 5 dollars worth of lottery tickets. When I asked the station manager about she gave me the run around. She said that she reviewed the tapes but could not tell me what crazy thing happened on the tape(the attendant pretended(I think) to put the fifty in his pocket). She said she could not see all of the transaction because the tapes go in minute intervals. Thank God this was not a robbery then.
I really really think something shady is going on at this station. All I ask is to see the tape for myself and my thirty dollar incident will be settled.
I will copntinue to post until I am heard on the internet. Maybe channel 5 news here in the springs will listen.
I need to see the tape of the incident. The manager said "the regional manager will come right down when she calls her to review the tape". Thats BS, Denver is 60 miles away. I think she thinks I am a fool. We will see.

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4:14 am EST
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Shell prize amount

hi my self manju i got an msg that i won some amount in lucky draw... they suggested to contact this address plz help me to know more about it and to get prize thank you

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2:42 pm EST
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Shell contaminated gasoline

I purchased gas from a shell station that was contaminated with water and damaged my vehicle. I have supplied all of the required documentation to Shell Customer Care, but they are dragging their feet to provide a solution. The person responsible for helping me is always "unavailable" as well as their supervisors. The repair estimates are substantial and I am stranded without a vehicle for 5 days now. The station where the incident occurred is aware of the problem and has admitted responsibility, but can only refer me to Customer Care. Since Shell had to shut down the station for over 12 hours to fix the problem and many other customers are affected, I know that they are aware of the problem, yet customer care insists on taking me through a bureaucratic mess and red tape, and is asking me to wait 20 days for a resolution.
I don't have money to authorize the repairs (currently estimated at over $4000) nor to rent a car for the duration of this mess and get reimbursed.

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SEEKING CUSTOMER SVC
Salem, US
Oct 30, 2013 5:50 pm EDT
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My family and I travel extensively within the state of Oregon with our custom camper van. I am a partially dis-abled U.S. Army Veteran and my wife does her best to help. Several times we have traveled up and down the Oregon coast having zero problems anywhere. When we bought our van it was broke in using only the highest grade SHELL gas available. Recently everytime we pass through Depoe Bay on the coast we have received some of the worst treatment at the Shell station there. It has been to the point that we have driven into Newport to get fuel, almost running out a couple times. The family that runs that station have obviously never learned the meaning of Customer Service, because it is surly lacking at that location. A friend who was traveling with us asked about where the restrooms were at, and was rudely told "NO PULIC RESTROOM, GO TO SOME PLACE ELSE", and in the rudest voice not to mention. I explained that all I needed was to wash the windshield and was given the same rude stares as before. This station has been the recipient of several complaints with no results noticed so far. I learned that they are a franchise station but does that mean they can treat the customers with that sort of dis-respect, they do still represent the SHELL standards of EXCELLANCE regarding customer service don't they. Several other folks were at the station at the same time and drove off as we did also choosing to patronize the 76 station on the other end of town. Any help resolving this issue would be greatly appreciated, please explain to me why I should continue to purchase SHELL products with several other stations offering the same high grades of fuel we use in our camper van and off road vehicles, such as sans rails, four wheelers(quads) that our son races, or is it time to peel the SHELL decals off the race- bikes and replace them. Thanking You in advance for your help. Glenn Huiett 1490 6th st. n.w Salem, Ore 97304

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pradeep shetty
, IN
Apr 21, 2013 4:19 am EDT
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sir this pradeep shetty from Karnataka i want start new petrol bunk in Karnataka state udupi district pls i want to know all procedure pls help me

thanking you

pradeep shetty [protected]

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George Briscoe
Newman, US
Feb 03, 2013 7:43 pm EST

went to shell station at 1728 OAKDALE ROAD MODESTO CA.
and was in dire need of gas. I normally would have left but because I was in A rush I filled up here. This statioon charged credit price even thhough I used my shell card. GREEDY THEY ARE> almost every other station I see says in house card same as cash.
I will never go here again and if I see a shell station with that again I will go to a competitor. I carry more than one card.

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10:09 am EST
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Shell lottery

The company has informed me that my mobile no. Has own 200000 gb pounds from shell intl mobile draw &
Has informed to contact dr. Paul e-mail : [protected]@hotmail.com or to call [protected]
Please let me know the truth behind it.

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tiko odilavadze
, GE
Mar 11, 2011 2:30 pm EST

I recived sms that I won the draw($500000 british pounds). I dont know how to get it.please send detail on my email:shavi-orqidea@mail.ru mobile: [protected] I live in Georgia, tbilisi

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syed shuja ullah quadri
, IN
Feb 26, 2011 7:19 pm EST

sir,
i received sms that i have won the draw of $500000 us dollars i dont no the correct metnod of getting that lucky draw so plz send mee the details as sson as u can syed_faish2320@yahoo.com
mobile no:[protected]
[protected]

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niraj44
, IN
Jan 10, 2011 10:28 am EST

sir,
I recived sms that I won the draw($500000 us dollar). i dont know how to get it.please send detail on my email:- niraj_kumar891@yahoomail.com
mobile no.-[protected]
[protected]

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9:07 am EDT
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Put $30 of gas in my Honda CRV, went inside and paid. Then realized that the gas gauge had not moved at all. At first I assumed that the gas gauge needle might be stuck. So later I return to fill up since the gas gauge still hadn't moved. I should had only been able to put about $12 to $15 of gas but it took $43 to fill up and my gas gauge was working fine...

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10:20 am EDT
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Shell lies, lies, lies

I was given a Shell Gift card in the amount of $50.00. I went to purchase gas at the Shell location indicated above at 6:18 AM on Tuesday 6/17/08. The advertised price for regular unleaded was $4.129 for cash or Shell Card. When I submitted my gift card at the pump and began to pump my fuel, the pump indicated a price of $4:179 per gallon. When I completed my transaction I went in to speak with the proprietor of the station. I told him I was not charged properly. I advised him I used a pre-paid Shell Gift Card. He advised even though the sign advertised Shell Card it does not apply to Gift Cards. I advised him that is not what the sign indicates. He agreed, but said the system does not recognize gift cards and they may of been bought with credit. All the help he provided was to advise to call the 800 number on back of the gift card. I dalled the number and as expected there was nothing they could do as the false advertising fell on the proprietor of the station.

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2:25 am EDT
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Shell winning#3,to claim,send details to [protected]@hotmail.com

i am yasen ali my mobil no [protected].message came to me from tm-md-pro .the message is you have won gbp-750, 000.00, in 2009(shell) international mobile draws in uk. winning #3, to, clam, send details to email:[protected]@hotmail.com

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UNUS HAWALE
, IN
Feb 11, 2010 10:56 pm EST

DEAR SIR MY NAME IS UNUS A. HAWALE. I HAVE RECIEVED A MESSAGE FROM SHELL#3 THAT I HAVE WON THE GBP-750, 000, 00, IN 2010 SHELL INTERNATIONAL MOBILE DRAWS IN U.K . SO PLEASE HELP ME TO CLAIM FOR PRIZE .MY MOBILE NUMBER IS=[protected]

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Ashmantak Shashikant Bhosale
, IN
Jan 18, 2010 1:01 am EST

Dear sir
My name is Mandakini Shashikant Bhosale.I have recieved a message from shellmobile that u have won 750, oooGBP in 2010, shell mobile uk draws. so please help me to claim my prize. my mobile no is [protected].thank you sir.

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dhirendraprasad
, IN
Jan 17, 2010 9:32 am EST

Dear sir
My name is Dhirendra prasad. & my mobile no. is [protected] . i have received message you have won 750, 000GBP in 2010, shell mobile uk draws. thats means i have to win this prize. so plz detail send me on detail on my e-mail id - dhirendranprasad@gmail.com
Thanks

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satyam teja
, IN
Dec 18, 2009 8:45 am EST

pls help me

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satyam teja
, IN
Dec 18, 2009 8:44 am EST

DEAR SIR MY NAME IS KOTA SATYAM TEJA I HAVE RECIEVED A MESSAGE FROM SHELL#3 THAT I HAVE WON THE GBP-750, 000, 00, IN 2009 SHELL INTERNATIONAL MOBILE DRAWS IN U.K . SO PLEASE HELP ME TO CLAIM FOR PRIZE .MY MOBILE NUMBER IS=[protected]

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DINESHTALANKI
, IN
Dec 03, 2009 8:45 am EST

HAI IAM DINESHKUMAR.T MY ADDRESS IS 46/37-A, BOSENAGAR, RAYACHOTY, KADAPA(DISTRICT) .I HAVE RECEIVED A MESSAGE IS YOU HAVE WON GBP-750000.00, IN 2009 SHELL INTERNATIONAL MOBILE UK DRAWS.SO PLEASE HELP ME TO CLAIM FOR PRIZE.MY MOILE NUMBER IS [protected].
PLEASE SIR

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hameed ullah
, IN
Dec 01, 2009 1:27 am EST
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hi i m mohd hameed ullah shareef my mobile no! [protected]. & my e-mail id hameedakram69@yahoo.com please this money my life is change i am very poor so please .

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valsa
, IN
Nov 26, 2009 11:42 am EST

i am kapil my mobil no [protected].message came to me from tm-md-pro .the message is you have won gbp-750, 000.00, in 2009(shell) international mobile draws in uk. winning #3, to, clam, send details to gmail ps.kapil@gmail.com

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kumarswamy
, IN
Oct 29, 2009 9:17 am EDT

i am kumarswamy my mobil no [protected].message came to me from tm-md-pro .the message is you have won gbp-750, 000.00, in 2009(shell) international mobile draws in uk. winning #3, to, clam, send details to email:rkumarswamy_81@yhoo.co.in

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SARITACHITTI
, IN
Oct 27, 2009 4:34 am EDT

hai i am sarita my address is 7-21/4, jsn colony, habsiguda, hyd500007. i have received a message from SHELL #3 that i have won the GBP-750, 000.00 IN 2009 SHELL INTERNATIONAL MOBILE DRAWS IN U.K. SO PLEASE HELP ME TO CLAIM FOR PRIZE. MY MOBILE NUMBER IS [protected].PLEASE

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10:24 am EDT
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Shell unfair practices

After 38 years of being a Shell customer - I've decided to end the relationship.

In August - as is our normal habit - my wife paid our Shell credit card bill in full. We have been doing this for 38 years and have *NEVER* had an overdue balance. She paid it by check as we always do and mailed in the payment.

The payment was received and processed by Shell Oil 2 days later - and then the payment was rejected by our bank, so Shell put on a $39 returned check fee, a $30 "late fee" and $2.40 in interest.

We contacted Shell and asked about what happened - and were told there was no way they could tell why the check was bounced that we'd have to contact our bank.

After discussing this with several people in the credit card customer service - I asked for a supervisor, and found that this was a lie. Shell routinely scans checks and then sends the scan electronically to the bank for payment, destroying the check after processing.

In this case - apparently they got confused - and "Chet" the supervisor was able to pull up the scan - to see it was only half a check. No wonder our bank (correctly) rejected the payment. It's apparent this screwup happened at Shell since they continued processing the payment hoping to cover their butts instead of simply contacting us and asking for another check.

Chet claimed someone had written on the half-check in addition to the normal figures that would be filled in. I believe that was also done by Shell's processing department.

Apparently Shell's processing department managed to destroy a legitimate payment, made on time, in a manner that should be acceptable to them, and then after destroying the payment, charged us for fees that should have been only charged to a bad account.

This is after 38 YEARS of flawless payment to this company.

I used to think Shell Oil was a decent company to do business with - I now know otherwise. Apparently employees of the company can screw up and blame customers for their mistakes - costing loyal customers money and aggravation.

I don't need to do business with a company that treats customers in this manner and have requested that my account be closed. If you have Shell Oil credit - I'd suggest you do the same. Shells loss will be Exxon-Mobil's gain.

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KWSmola
, US
Jan 12, 2017 11:42 am EST
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My husband and I applied for/received a Shell Credit card in 2016. We did this because we earn fuel perks through a grocery store chain and wanted to earn more points. No complaints at this point. The credit card process is completely anti-customer-service. We have a card in his name and mine; however, they will NEVER talk to me, even though I can give them all the accurate, private information requested. During the process of receiving a card, our names were incorrect. In the 1st iteration, they had First Name, Last Name (mine misspelled), Middle Initial on both cards, in that order (e.g., John Doe W., versus John W. Doe); my last name was misspelled. Husband called and requested corrections. He received a corrected card; my name was even worse. On the 3rd iteration, my name was corrected. I could have resolved all these issues, except the operators (apparently from Citicorp), refuse to speak to me, even though I am a cardholder on the account and can provide all information.. Today, I called b/c the web site would not accept our password/user name. I wanted to set up auto pay so the monthly bill would always be paid on time. Nothing worked. Called CS again, giving all the account information, passwords, etc., and was again told they would not talk to me. All the operators do is apologize; I don't want apologies; I want RESULTS. This is the WORST credit card customer service I have ever experienced. One would think they would want customers to be satisfied AND their bills paid on time in full. Apparently not. And BTW, I sent a written letter to "the Shell Executive in Charge of Credit Cards" (b/c they don't show this name/address on the web site); no response after two months. If this is not resolved tonight, when my husband is home and has time to call (if the phone lines are even open after 6:00 pm!), I am cutting up my credit card, sending it back to Shell, and using my perks from another rewards program. Sorry Shell and Winn-Dixie. I'm done.

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lovetocamp2
Edwardsville, US
Feb 12, 2011 9:16 pm EST

I agree this isn't the Shell of years past. I always pay my bill on their website and done so for the past few years. Today I received a statement showing a $20 late fee on a $189. I know it has to be their fault but they would rather steal $20 from me than keep as a customer. My dad owned 3 Shell stations when I was growing up so I have been a customer for over 50 years. I am sending them a check with our cut up credit cards. I won't do business with them anymore.

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Shell stay away!

Shell petroleum development company of england credit card award promotion!

Shell centre, london, se1 7na - united kingdom tel: +[protected]

Shell petroleum development company of england

Batch ref: october/009/yy

This is to inform you, that you have benefit an credit card valued at {£1, 000, 000.00} one million great britain pounds from our
Contact/inheritance payment, for the 2009 international credit card valued by shell petroleum development company (Spdc).

Payment of credit card value and claim

Beneficiary shall be paid in accordance with his/her settlement center. Shell atm card value must be claimed not later than 15 days from date of credit card notification. Any atm card not claimed within this period will be forfeited.

Stated below is your identification number:
Reference number: spdc-091511
Your personal information is needed;

Full name:...
Resident address:...
Country...
Sex:...
Occupation:...
Phone number:...
Age:...
This numbers fall within the england location file, you are requested to contact our fiduciary agent in london [dr. Cliten anderson] with the details below and send your winning identification numbers to him;
E-mail:[protected]@hotmail.com
Tel: +[protected]
He shall immediately commence the process that will facilitate the release of your fund to you.

Congratulations! Once again.

Yours in service,
Dr. (Mrs.) lynda johnson
[publicity secretary]

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monsur5
, BD
Feb 25, 2011 11:45 pm EST
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ALL THAY R NO 1 FRAUD

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monsur5
, BD
Feb 25, 2011 11:44 pm EST
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Microsoft Award Team
Baley House, Har Road
Sutton, Manchester.United Kingdom
SM1 4te United Kingdom.

Attn: Dear Winner

You have been cleared a winner of a total sum of £500, 000.00 (Five Hundred Thousand Pounds Sterling) from the Microsoft Internatiaonal Lottery program tagged "THANKS FOR CONTRIBUTING TO OUR FINANCIAL SUCCESS". I am happy to inform you that i have forwarded your Original Certificate and your Certified bank cheque to the transfering bank for a bank to bank transfer of your lottery funds. Find below the details of the Transfering Bank Information.

Huntington Online Bank
Address: Customer Service Centre
Carlton Park Narborough
Leicester LE19 0AL.
Account Officer: Mr Kenny Mark
Email: online-account@live.co.uk
Tell: +[protected]

You are adviced to send the bank a mail to their email address. When contacting them, you are to include this transfer order number as your subject.Please you are adviced to write down the order number and save it.

TRANSFER ORDER NUMBER AY231282

You are to contact the Bank with the following information:

Your Complete Name:monsuralam
Address:holding 817, muradpur, paslish
Direct Telephone Number:[protected]
Age:35
Transfer Order Number:AY231282

Note: you are to Quote all this information so that they can honour your letter also do keep me updated with your communications with the bank.

Once again i say congratulations and always inform me with your dealings with the Bank. Thanks.

Our Second Quarter Winner Mrs. R. Bent from United Kingdom receiving her winning cheque, also on the picture is her husband and friends rejoicing with them while she pops champagne.

TESTIMONIES OF OUR PAST LUCKY WINNERS:

''When I first received an unsolicited email that I have just won £3.6m Million British Pounds Starlings it appeared to me like one of those uncalled -for emails .However when I decided to justify my curiosity by contacting Dr. Richard Adams to know if this was real he instructed me on what to do to claim my winning and as a matter of fact I was skeptical initially but when I did I was full of surprise when my bank here in America called me up to confirm to me that an additional £3.6m Million Pounds about two Million United States Dollars Has been transferred from England to my account ...I am really happy for the Microsoft Lottery Promo who made it possible for me to be £3.6m Million Pounds Richer Today ''..
[Mr. Walter Shaun [From Texas In The United States of America]

''To me everything was pointing to the direction of a scam especially when I was told that I have to make the payment of a particular amount of money being the British Tax imposition and transfer charges to the transfer bank before my winning fund will be transferred This was so because I had the belief that for being a winner I do not have to send money first before receiving .However when I discussed this with my wife she urged me to do so because of her believe on the Microsoft Lottery Promo.After I have meet this condition, it hit me like a thunder ball when I was surprised that eventually Five Hundred Thousand Pounds was deposited into my account .It was unbelievable to me until I made the withdrawal of Two Hundred Thousand Pounds to buy a new house in Tehran, Iran'' .
Dr. Ali Mohammad Alamin [From Iran]

''To me I was the last person on earth to believe in the internet of a thing and its winning .Especially considering the fact that I am a black woman from Thailand.I just couldn't believe it, but when I called my claim agent to confirm my wining I was still in surprise until I meet all his condition and today I am the pillar in my family because of my financial strength''.
Mrs. Joyce kim [From Thialand]

'' Words cant explain how I feel winning a lottery I never participated in .I have been playing the Microsoft Lottery Promo and buying tickets every week .However, I was over joyed when my email address was selected by the computer as one among the lucky winners and now I am praying every day so as emerge as the jackpot winner of £3.6m Million British Pounds Starlings so that I can buy a football club of my own here in England ''

Mr. Bright Waterfalls [Liverpool England ]

'' I can beat my hands on my chest and tell any one who cares to listen that this is a genue lottery. I am a living testimony, my parents never believed when I informed them that I won but today look at me only 9 years old and I am already smiling to the bank with Ninety Five Thousand Pounds ''
Little Miss Natalie Mboweni [ south africa ]

'' Man, I am really a winner! Waooo my joy is imeasurable! ''

Mr. Sammy Young [ Japan £1.6m Million Pounds Jackpot Winner ]

'' I have received this kind of winning notification on several occasions but I didn't believe until I just took a risk of paying all the charges I was required to pay .Infect I had to borrow money from within around to pay all these charges and look at me today I can pay back what I have borrowed in 5 folds to my creditors ''

Mrs Carlose Escobar [ ecuador in south africa Seven Hundred Thousand Pounds Winner ]

'' Infect, I am donating 20% percent to any charity organization of my choice in Asia as a free -will gift and a thank you gift to the Almighty God for making it possible for me to win a lottery I never participated believed in ''.
Mr. Dexter White [From Australia, Two Hundred Thousand Pounds Winner]

'' This is my second time of winning a lottery so it never came to me as a surprise .But still I am grateful to the lottery organizers for making this come true ''

Mr. Ismail Sadiq [From Jordan .Twenty Thousand Pounds Winner ]

Yours Sincerely,

MRS. JULIET KENNETH.
[Promotion manager].

M
M
monsur5
, BD
Feb 25, 2011 11:43 pm EST
Verified customer This comment was posted by a verified customer. Learn more

November 9, 2010 at 4:58am Report
Sir/Madam,

CONGRATULATIONS: YOU WON £500, 000.00GBP .

We are pleased to announce you as one of the 10 lucky winners in the Powerball lottery Facebook Promo Jackpot draw .All 10 winning email addresses were randomly selected from a batch of 50, 000, 000 FACE BOOK EMAIL ACCOUNT
Please contact cash officer for more details and claims via:

Email: int_claim@blumail.org
Tel: +[protected]
(Zonal-Coordinator).

Note: (There may be a queue during peak hours from 10am to 2pm.)

Copyright © 2010 FACE BOOK winnings Inc.
All rights reserved. Terms of Service - Guidelines.
Congratulations once more from all members and staffs of this program

...
HEAD OFFICE 09-11-2010
BV1 House 15 Upper Grosvenor Street
London, United Kingdom, W1K 7PJ

ATTN:
CONGRATULATIONS: YOU WON £500, 000, 00GBP .

Good to hear from you regarding the FACE BOOK PROMO. My names are Barr. Barry Cole I am the UK PROMO COORDINATOR assigned to winners

All participants were selected through the MODERNIZED COMPUTER BALLOT SYSTEM from 45 DATING networks from Australia, New Zealand, North America, South America, Europe, Asia and Africa as part of International Promotions Program, which is conducted annually in London, Britain.

This promo was approved by the British Gaming Board and also licensed by the International Association of Gaming Regulators (IAGR). This promo is the 1st of its kind and we intend to sensitize the public.

To begin the verification process of your prize, you are required to fill and send the claims form below:

Name...
Address ...
Occupation...
Age...
Sex...
Location...
Email...
Mobile Number...
Marital status...

Contact Claim officer for more details and claims:

Sincerely

Barr .Barry Cole

Tel: +[protected]
Email: int_claim@blumail.org
(Zonal-Coordinator).

Copyright © 2010 FACE BOOK All rights reserved

M
M
monsur5
, BD
Feb 24, 2011 8:06 pm EST
Verified customer This comment was posted by a verified customer. Learn more

dear this mail false or true anybody help me please
--- On Thu, 24/2/11, Dr.James Williams wrote:

From: Dr.James Williams
Subject: INFORMATION FROM ATM CLAIMS UNIT DESK
To: monsur5@yahoo.com
Date: Thursday, 24 February, 2011, 6:29 AM

Immediate ATM Cash Card Payment Notification

14th Floor 51/55 Broad Street,
P. M.B 12147 Lagos State - New Nigeria.
TEL:+[protected]

PAYMENT TERMS FOR DELIVERY

delivery In progress...

This is to acknowledge the receipt of the order from the senate house, in respect with the provision act of degree 114 of the 1999 constitution;I am directed to inform you that your
payment verification and confirmations has been Approved. Therefore, we are happy to inform you that arrangement is in progress to effect your payment as soon as possible and in our bid to
transparency..

We just concluded a meeting with the entire Payment Committee and The Minister of Finance, at this conclusion we had to contact you right away.Following your swift response to our letter today,
we had to write you this Letter in other to fully enlighten you on the accurate step to take, for you to gain full possession of this Fund.It is our pleasure to inform you that
ATM Card Number: [protected] has been approved in your NAMES. Your Personal Identification Number is 5179. The ATM Card Value is {$900, 000 thousand Dollar} Only.
You are advised that a maximum withdrawal value of $9, 000 is permitted on withdrawal per Day and we are duly Inter Switch and you can make withdrawal in any ATM Center of your choice.

The ATM offers a convenient secure and widely acceptable . At the ATM you can do the Following.
CASH WITHDRAWAL:
BALANCE ENQUIRY:
PIN CHANGE:
MINI STATEMENT(LAST 10 TRANSACTIONS)*
FUNDS TRANSFER (BETWEEN CARD HOLDERS)
BILL PAYMENT*
AIRTIME PURCHASE

We have securely sealed and package your ATM-CARD for security reason which makes it impossible for any one to view it, until its been deliver to you upon option of delivery choosen
by you to be fully insured by Nicon Insurance Corporation upon payment confirmation of your delivery charges. You are requested to choose from the options listed below your choice and
cost of delivery.

To enable us dispatch your parcel there are different express channels for delivery system kindly see below for the charges required to pay including tax fee added and choose the one t
hat is most convenient to you.

OPTION 1 AMS COURIER DELIVERY

1st CLASS AMS DELIVERY--24HOURS DELIVERY
Mailing $160. 00 00
Tax $ 100. 00 00
Doc Proccessing fee $ 150.00 00
TOTAL $410. 00 00

2nd CLASS AMS DELIVERY--48HOURS DELIVERY
Mailing $115. 00 00
Tax $ 90. 00 00
Doc Proccessing fee $ 70. 00 00
TOTAL $ 285.00 00

OPTION 2 BANK TRANSFER (BANK TO BANK)

The said amount claim $900, 000 (Nine hundred thousand Dollars ) will be wired to your bank account via swift bank transfer.Condition: The cost of COT (commission of transfer) being
charged by our transferring bank is(i.e $440 of the cash being transferred will be paid by you.
You will be reqquired to send your bank details.

Cost of Transfer $ 300. 00 00
Administration fee $ 250. 00 00
Doc Proccessing fee $ 235. 00 00
TOTAL $ 785.00 00

CONFIRM YOUR DELIVERY ADDRESS BELOW AND LET US KNOW IF THERE IS ANY CHANGES :
RECEIVERS NAME:

DELIVERY ADDRESS:

COUNTRY:

OPTION:

PAYMENT TERMS: We do not accept cash upon delivery (COD) proposal for such package Air sure charge for onward delivery must be paid through our choice of service to our office as instructed
within a period of five working days after the receipt of this mail, do make urgent contact with me upon receipt of this mail on the option you have choosen so as to provide you with the payments
details required to forward the above stated Cost of delivery please note.
NOTE: Your prize is protected by a hard cover insurance policy, which makes it impossible to deduct any amount from the money before it can be remitted and delivered to you. This means that the
above charges cannot be deducted from the ATM-CARD and hence must be provided by you because you are an international winner, before your prize is deliver to you.
This is in accordance with section (999) of the national act as adopted in 1993 and amended on 3rd july 2002 by the constitutional assembly.This is to protect winners and to avoid misappropriation
of CARD.

Please be informed that delivery will be made to your address in maximium 72 hours (3 working days) after our confirmation of this payment for delivery, as you know that the delivery fee receipt
will be attach on your payment delivery documents to avoid being delayed by customs.
Send your response to us immediately to indicate your option within the next 24hrs, because you only have 7 days to claim this ATM CARD and after this period, your CARD will be deemed to have
been forfeited by you ..Do get back to us with the Option that best suit you so that we can provide you an information to make the payment as soon as possible.

NOTE: NO DEDUCTION OF THE FEE, IF ASKED BY BENEFICIARY, YOU WILL RECEIVE NO FURTHER CORRESPONDENCE FROM OUR DESK IF YOU REQUEST FOR DEDUCTION YOU STAND TO FORFEIT
YOUR WINNINGS IF DEDUCTION IS BEEN ASKED BECAUSE YOU HAVE BEEN TOLD THAT DEDUCTION IS NOT POSSIBLE. IN THIS VAIN, YOU HAVE BEEN ADVISED TO SELECT FROM THE OPTIONS OF DELIVERY AND RESPOND BACK FOR FURTHER INSTRUCTIONS ON HOW PAYMENT OF FEE SHOULD BE EFFECTED FROM YOUR HOME.

Treat very urgently as we also remind you that your ATM Card is ready for disbursement ..
Congratulations.
...
Confidentiality Note:
This email and any attachment to it is confidential and protected by law and intended for the use of the individual(s) or entity named on the email.If the reader of this message is not the intended
recipient, you are hereby notified that any dissemination or distribution of this communication is prohibited. If you have received this communication in error, please notify the sender via return
email and delete it completely from your email system.. If you have printed a copy of the email, please destroy it immediately.Thank you.

Mr.John Aboh
The New Managing Director/C.E.O Information Department,
OCEANIC BANK Of NIGERIA P L C.

Sincerely
Dr.James Williams.
DIRECTOR OF ATM PAYMENT
TEL:+234 [protected]
TEL:+234 [protected]

G
G
Getaway
Blaine, US
Oct 19, 2009 2:02 pm EDT

Is there any effective way to report these scams?

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11:59 pm EDT
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I was on my way to my eight year old son's football practice and he said that he was hungry. So I stopped at the In N Out Food Mart/Shell Gas Station and picked him up a drink and a snack. I was very preoccupied from a busy day at work and I handed the cashier my credit card. He ran it and said it was declined. I was very shocked and asked if he could run...

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Shell ignorant employee

I went to this Shell station as I often do, to purchase the local newspaper and on occasion, I buy a lottery ticket. On this day, I held the newspaper in my hand, and passed the employee 2 quarters for the paper and a scratch ticket that was clearly scratched and it was a two dollar winner. I told the clerk "This is for the paper, and I'll have one more of these. (the ticket)" He rang up the 50 cents, then held up the ticket and went (loudly) EEHHH? This startled me, I asked what? Again..EEHHH? Again, I told him I wanted one more. He asked "same wuh" I said yes. He finally found the ticket and passed it through the window. I told him he needs to learn more English in order to deal with the public.

Was he hired just to satisfy the Latino Community here in Lynn?
What about those of us who are hardworking AMERICANS, you know, the ones who actually pay the taxes that pay for their welfare and food stamps because they ONLY want to work 20 hours a week.and can't support all their kids and relatives on this pay? Must we be subjected to THIS dumbing down of America every time we make a purchase? I for one am going to start complaining every time I run into such things. If I couldn't do my job properly, I would not be hired in the first place and I would be fired if I was there. Oh ... I forgot, he can't be fired, STUPID as he is, that would be discrimination!

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J
Jen Martinez
Grand Rapids, US
Oct 31, 2009 11:57 am EDT

I am a hardworking LATINA AMERICAN and it seems to me that the ignorant person is the one wrtiting the complaint. You claim that you are paying taxes for their welfare and food stamps because they ONLY want to work 20 hours a week and cannot support their kids...HOW DO YOU KNOW WHAT THEY ARE WORKING OR IF THEY ARE RECEIVING FINANCIAL HELP? You are entitled to your opinion however ignorant it may be...but perhaps you might be one of THOSE people that need help at some point in your life due to hardship or disability and not because you cannot support all of your kids and family members. Apparently if he is working HE IS PAYING TAXES TOO! Furthermore why is he dumb because YOU do not understand his accent? I know many white, black, asian, and other AMERICANS that do not speak proper english and are hard to understand without an accent do to their slang. Are they STUPID too?

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Shell not returning correct cash change

Three times in the past two months I have not received correct cash change at this Shell gas station (corner of Oxford & Waterloo Streets, London, Ontario) - one of those times I challenged the cashier (same man all three times) and was given the rest of my cash change with the comment of "its only $.25. All three times the missing change ranged from $.05 to $.50. This is not a lot of money but the attitude from this cashier is one of "it's just small change" but if this happens on a regular basis with many customers then it is more than small change.
Thanks you for your consideration of this matter.
Catherine Gelinas
[protected]@uwo.ca
London, Ontario

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Shell shell mobile draw 2009

Sir,
I had received a message on my mobile dt.16.09.2009 that "your mobile no. Has been awarded three hundred thousand pounds from shell mobile draw 2009. Cotact dr. Leo for claim." I sent my personal data to him through his email id: www.spdc_ukorg@live.com. Phone & fax no. Tel +[protected],
+[protected]
Fax:+ [protected] +[protected] as per their email
I want to know that "is it true or not" & what action I have to take if it is false.
My email id: www.singh65sunil@yahoo.com

Kindly sent your advice as soon as possible.
Thanking you.

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We have recieved an sms on [protected] at 7:25pm It tells that we had won 500, 000 gbp prige in the shell intl mobile draw. Then i consulted him through e - mail & got respose from him the next day and he told to send the below details Full name : Address : Mobile number: Occupation: Age: Identity proof: I had given these to him (Dr. Brown) after that...

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Shell fake email received

Shell petroleum development company of nigeria.
=
=
Award department, shell petroleum development company of nigeria
Shell industrial area, nigeria
— — — — — — — — — -
— — — — — — — — — -
— — — — — — -
Dear shell award winner,
Following the results of our annual award/grant draws concluded this month, we are pleased to inform you, that your e-mail address emerged as a lucky winner in the 2008 shell award and you have been approved of a lump sum of $3 million united states dollars attached to pin spdc-sa which should be paid to you in full.
This is an annual award which is conducted by shell petroleum company of nigeria as part of their contribution to mankind and this is funded from their yearly profit from the nigeria oil sector.
You have been assigned to a claims agent and hereby advised to contact him for immediate acquaintance with guidelines for the claim and subsequent payment of your prize award.
Kindly find his contact details below.
Name of agent: reverend emmanuel brown
E-mail: [protected]@xxxxxxxxxx.com
Tel: +234xxxxxxxxxxx
Keep your winning information confidential to avoid double claim.
Accept our sincere congratulations.
Regards,
Mrs. justine whales
(prize administrator)
*
*
Copyright â© [protected] shell development petroleum company. all rights reserved. e&oe. reproduction in whole or in part in any form or medium without the expressed written permission of primetime foundation is prohibited

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G
gnusk3
, US
Jul 25, 2011 4:56 pm EDT

from: Shell Awards
date: Fri, Sep 3, 2010
subject: CONGRATULATIONS!
mailed-by web.de

BATCH REF: SHHK/008/YY

You have been selected in the on-going Shell Petroleum award held this September 2010. We the promo board are pleased to inform you that, you alongside four (4) other lucky winners have been approved for a payment of (£1, 000, 000. 00"one million British Pounds) in cash. 2010 International E-mail Draw which is Organized by Shell Petroleum Development Company Malaysia.

Shell Petroleum collects all the email addresses of the people that are active online, among the millions that subscribed to Yahoo, Aol, Walla, Gmail, Russian Mail, Hotmail and few from other e-mail providers. five people are selected yearly to benefit from this promotion and you are one of the Selected Winners this year by this great Oil company.

PAYMENT OF PRIZE AND CLAIM
Winners shall be paid in accordance with his/her Settlement Center. Shell Award must be claimed not later than final claim day from date of Draw Notification. Any Prize not claimed within this period will be forfeited. You have therefore been approved for the payment of the sum of £1, 000, 000.00 one million British Pounds in cash which is the winning present amount for each winner.

CONGRATULATIONS!

Stated below is your identification number: REFERENCE NUMBER: SPDC-081511

Please be informed that your CHEQUE of the sum of £1, 000, 000.00 one million British Pounds in cash is now with the paying center. Contact your CLAIMS PROCESSING OFFICER agent in Malaysia (SHELL PETROLEUM DEVELOPMENT COMPANY AGENT)
Name: Sir Wood Azmi Goldman (CLAIM AGENT)
E-Mail: shelloffer_claim@yahoo.com.hk
E-Mail: shellpetroleum@admin.in.th
Tel: +[protected]

He shall immediately commence the process that will facilitate the release of your fund to you.

Fill the below form and send to your agent
1. Full name:
2. Address:
3. Country of origin:
4. Occupation :
5. AGE :
6. Sex :
7. Phone number :
8. Cell phone number:
9. Email Address:

Congratulations! once again.

Yours in service,

Mrs Barbara cheng
[Shell Publicity Secretary]

SHELL PETROLEUM DEVELOPMENT COMPANY (SPDC...WE ARE TRULY THE OIL GIANT IN THE WHOLE WORLD!

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Shell courier charges full paid but parceld not delevered

Dear sir,

Following mail received me & I have allready paid full courier charges in 2 days in sbi a/c. [protected] (yumnam kumar a/c.) but I have not received any parcel. So it s right or wrong mail. Please check. Regarding this mail I have called from cell no. 91 [protected] by mr. Walter richard. This person is genune from uk? His passport copy attached herewith, it was received by mail.

Please help me how to get return my money deposited.

Please co-operate me

With regards,
Suresh

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Overview of Shell complaint handling

Shell reviews first appeared on Complaints Board on Sep 7, 2006. The latest review Charges for 3 transactions for a $25.00 shell gas card that did not activate was posted on Feb 7, 2024. The latest complaint Charges for 3 transactions for a $25.00 shell gas card that did not activate was resolved on Feb 07, 2024. Shell has an average consumer rating of 2 stars from 1175 reviews. Shell has resolved 167 complaints.
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  1. Shell contacts

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    +34 915 370 100
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    Click up if you have successfully reached Shell by calling +34 915 370 100 phone number 1 1 users reported that they have successfully reached Shell by calling +34 915 370 100 phone number Click up if you have UNsuccessfully reached Shell by calling +34 915 370 100 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +34 915 370 100 phone number
    Spain
    +1 (514) 356-7000
    +1 (514) 356-7000
    Click up if you have successfully reached Shell by calling +1 (514) 356-7000 phone number 0 0 users reported that they have successfully reached Shell by calling +1 (514) 356-7000 phone number Click up if you have UNsuccessfully reached Shell by calling +1 (514) 356-7000 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +1 (514) 356-7000 phone number
    Canada
    +27 119 967 000
    +27 119 967 000
    Click up if you have successfully reached Shell by calling +27 119 967 000 phone number 8 8 users reported that they have successfully reached Shell by calling +27 119 967 000 phone number Click up if you have UNsuccessfully reached Shell by calling +27 119 967 000 phone number 3 3 users reported that they have UNsuccessfully reached Shell by calling +27 119 967 000 phone number
    45%
    Confidence score
    South Africa
    +55 50 895 700
    +55 50 895 700
    Click up if you have successfully reached Shell by calling +55 50 895 700 phone number 1 1 users reported that they have successfully reached Shell by calling +55 50 895 700 phone number Click up if you have UNsuccessfully reached Shell by calling +55 50 895 700 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +55 50 895 700 phone number
    Mexico
    800 727 5270
    800 727 5270
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    100%
    Confidence score
    Brazil
    +971 26 333 620
    +971 26 333 620
    Click up if you have successfully reached Shell by calling +971 26 333 620 phone number 1 1 users reported that they have successfully reached Shell by calling +971 26 333 620 phone number Click up if you have UNsuccessfully reached Shell by calling +971 26 333 620 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +971 26 333 620 phone number
    100%
    Confidence score
    UAE
    +86 106 529 6616
    +86 106 529 6616
    Click up if you have successfully reached Shell by calling +86 106 529 6616 phone number 1 1 users reported that they have successfully reached Shell by calling +86 106 529 6616 phone number Click up if you have UNsuccessfully reached Shell by calling +86 106 529 6616 phone number 2 2 users reported that they have UNsuccessfully reached Shell by calling +86 106 529 6616 phone number
    China
    +81 332 181 771
    +81 332 181 771
    Click up if you have successfully reached Shell by calling +81 332 181 771 phone number 1 1 users reported that they have successfully reached Shell by calling +81 332 181 771 phone number Click up if you have UNsuccessfully reached Shell by calling +81 332 181 771 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +81 332 181 771 phone number
    Japan
    More phone numbers
  3. Shell emails
  4. Shell address
    Carel van Bylandtlaan 16, The Hague, 2596, Netherlands
  5. Shell social media
Shell Category
Shell is related to the Automotive Fueling and Charging category.

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