Complaint Rating:

Company information:
SexyDepot.com
United States
sexydepot.com

Date: 03-07-2008 14:45:13, this was the date that i placed my order, and on March 17th, the money was taken off of my Visa. I have checked almost on a daily basis for the shipping details since then, and my order still says processed. I have sent numerous emails to the "customer service" and i had not received any response until just this past Sunday, this is what they wrote :
Dear SexyDepot Customer,

We wanted to let you know that we are experiencing technical difficulties on our end

We do value your business and have prioritized your order processing. We are now processing your order and will be shipping it out as soon as possible.

If for any reason we failed to ship the order out to you, the order will be refunded or it will not be billed.

Note: We do apologize that we are unable to response to emails in a timely manner at this time as we are processing and rushing your order out to you asap.

SexyDepot
Customer Service
Sandy L.

I wrote back saying that they had already billed me, and i did recfeive a response, the exact same one as above.

What can i do as a consumer? I feel so ripped off.

Do not buy from them.

Jenny