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bought a washing machine august last year at 4months old it broke down waited 2 weeks to be fixed, now for a second time it broke down on the 5th of july 2008 engineneer came on the 8th july said there loads wrong with the washing machine thats the last i heard . phoned them on the 11th they told me they hadn't heard off engineneer yet then phoned on the 14th to be told the engineneer had ordered 4 parts for the washing machine i told them how am i supposed to do washing i am a single mother of 5 children with my oldest being 12 and my youngesr being 10months old and they said there was nothing they could do . so i have phoned them on several more occasions and all i've got is they still waiting for parts 3 have come in but the 4th part has'nt it takes 10days well still waiting 22days later and have'nt heard nothing at all. by customers rights they should have replaced my machine with a new one. but i have been in touch with watchdog about servis. there customer care is apalling.
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Date
8th of Aug, 2008 by P Miller 
23rd of May, 2011 by 
