Complaint Rating:

I gave my Motorola V3I under warranty phone for service at your service center in Delhi i.e Motostore (Smart Mart) in Lajpat nagar on 5th Sep. I was not getting Display on the LCD. Service engineer told me that it's metal dome is defective and u will get your Mobile within 5days but till now i didn't get my phone back it's already 10 days. Everytime time i called up at your service center they give me lame excuses that it's not repaired yet, we don't have parts n all even he is not able to give me a estimate time in how many time they will get the part. Everytime he says pls call after 1 or 2 days... If motorola can't provider parts then wht's the use of this big network or service center... pathetic service from motorola... i think i made a bad choice by taking motorola phone...