Complaint Rating:

Company information:
David's Bridal
9310 Marshall Drive
Lenexa, Kansas
United States

Stay away from David's Bridal by any means necessary! After an hour of my opinion being ignored, several tiares being shoved into my scalp, watching the salewomen fake cry, and having an allergic reaction to one of the veils ( hives up and down the back of my shoulders and arms), I actually did fall in love with a dress and was ready to the heck out of Dodge. I told the saleswomen repeatedly that I did not want ANYTHING but the dress and was not interested in their jewelry. As I was with the seamstress in the back, though, I required shoes of the same height I was going to wear on my wedding day, so they could alter accordingly. The salewomen brought me some random shoes and I wore them just for the seamstress. Per my mother days later, the sales lady then proceeded to tell her, who was paying up front at the time, that I indeed wanted the shoes and brought her another pair. What? Once I figured this out several days later, I tried to return the things. No big deal. The only response I received was, 'All sales are final. We have a sign'. OK, great sign, by the way, but did you just hear me tell you that your saleswomen tricked my mother into buying items I specifically said I did not want? They seemed perfectly fine with this and again showed me their fabulous sign with a stunning Vanna White impression. It wasn't a lot of money, but that's not the point. That is flat out shady. Even forgetting the circumstances, why is it a big deal to return something in less than a week that have never even left their original box and bag? To anyone reading this, please just buy a dress off a guy selling them out of the back of his truck in some alley somewhere. You will feel exponentially more confidant about the product you're purchasing than going to David's Bridal.