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SEO Next Complaints & Reviews - Poor performance, refuse to refund and horrible customer service

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SEO Next

Posted: 2011-02-11 by    simon2012

Poor performance, refuse to refund and horrible customer service

Complaint Rating:  88 % with 8 votes
Contact information:
SEO Next
United States
SEO Next are a joke of a company they use a Indian company to write articles but the articles are not relevant to the links that are then placed in the article. They also post links in comments on sites talking about irrelevant things for example: site talking about cooking when the link is for motor spares which is in the comments and not the article itself. None of the sites they link to have any relevance to the site they are trying to promote. All links go to your home page in my case there were 7500 links to my home page here is a few of the links

IF you do not believe what i am saying have a look at there case studies and put them into Alexa just follow a couple of there back links to the articles and you will find the links posted in the comments for example

case study of theunderfloorheatingstore the link 95 is to peterleehc an article about credit cards yet the link for this site is in the comments. it is the second from last comment. you can do this with all there case studies and follow the links these are the sort of links that get you kicked off google.

do not go near these guys with a barge pole
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 22nd of Mar, 2011 by   curiouschick 0 Votes
how much did you payed them?? seo next?
 9th of Dec, 2011 by   adapter76 +2 Votes
I too had a very bad experience with SEONext... it's a bunch of kids who think they are high flyers but spend all their time trying to chat with celebs on Twitter.
Justin Blackhurst is a smooth talking sales guy in cheap suits. Don't believe a word of what they promise you, I wasted over a thousand pounds before I realised I'd been ripped off.
 28th of Jan, 2012 by   Justin SEONext -2 Votes
Justin Blackhurst here. Firstly, I would like to hear the full story here. Secondly, I have a suit tailor who makes all my suits, he is also page 1 of google for the keyword tailors and also ladies tailors. This is a service i delivered for him.
 28th of Jan, 2012 by   Justin SEONext -1 Votes
I welcome you adapter to film a meeting between myself and yourself and we can post the outcome anywhere you like. Ill place it on the homepage of SEONext if you like? I have not spent the last few years of my life developing a seo company that delivers results time after time with hundreds of happy customers. We offer a no contract service. By the sounds of things, you were on board for a short period 2 months maximum, if your site was not ranking when we started, it takes more than that time to gain page 1 for competitive keywords. Our testimonials and case studies speak for themselves. I have no negative feelings at all regarding you adapter and would genuinely like to fix things with you here that is a mutually fair situation. Going personal with comments like "cheap suits" when factually its not correct is wrong and unprofessional on your part.
 28th of Jan, 2012 by   Justin SEONext -2 Votes
Would everyone complaining about me and SEONext be happy to be filmed in a open forum with us all present? I would be happy to post the footage after we have discussed your projects in full in front of cameras. Also, if you actually look around at negative comments about myself and SEONext you will find maximum of 3. 2 were from one person and the other one here is the one about me and my cheap suits...I would be very surprised if you are an actual client and not just a jealous individual.
 13th of Jun, 2012 by   stantastic +3 Votes
Thanks although i wish i had read read 4 month ago before they took me for 2 grand, my site actually disapeared from the search engines... now they are threating to come 'sort me out' they are a boiler room outfit running seo telesales its a numbers game... OK we cancelled but not before they took us for 2K

'Justin BlackHurst' Actually physically threatend me.. although the little turd did say ne was bring 20 guys!!! 20 guys come on I'm not Conan
 13th of Jun, 2012 by   ecopaul +3 Votes
This has got to be the worse SEO outfit in the country, the took us for a lot of money and worse of all their SEO had a negative effect with ALL keyword dropping weekly... I agree with the comments about them being a bunch on kids who think they are high rollers... i went to they offices and they where playing indoor cricket... they charge a fortune and then outsource to india for a pittance, the article they produce are poor English so have a negative effect on SEO, i didn't know enough about SEO so fell for their bullshit... Justin Blackhurst can say they are lies all he wants, way would a satisfied customer spend time posting their grievance on here? his brother Mark Blackhurst is as bad but keeps out of the limelight... They are smooth talking salesmen operating a scam, hope trading standards catch up with them soon
 4th of Sep, 2012 by   Also Bitten +2 Votes
Anyone planning to use SEO Next please do your homework and read first on forums (or find out from other SEO agencies) what is and isn't acceptable in SEO, particularly in light of Penquin updates. Like others we were promised activity that never materialised, the links that did appear were from cheap directories with few of quality - and less than a 6th of what we were promised each month.. Articles written in poor English and spun to 25 sites each - again flying in the face of good SEO practice. Our rankings pretty much stayed put despite the promises. Account management was poor and early concerns simply dismissed without any appropriate action. Oh and if any agency you're looking at outsources to India - run! (Regardless of whether it's their own Indian team or others) Unless you market in India, where it may be useful.

I do very much believe in what goes around comes around and it won't be long before these practices bite them in the bum - let's just hope they don't take innocent, paying customers with them.
 3rd of Oct, 2012 by   anon1234567 +2 Votes
I would like to stay anonymous but i would also like to echo what has been said above. SEO Next are a just a bunch of smooth talking sales people. I'm just giving my experience with them and a lot of people like to make up their own minds but from my time with them i was very disappointed with some of the back handed things they did when i left.
 30th of Jan, 2013 by   QPRsteve 0 Votes
Luckily for me i found this and other similar sites before signing up with SEO Next... cant beleive they are still allowed to operate, , , they rang my company daily spouting loads of sales bullshit until I told them i had read a lot of bad press about them... this cause them to hang up and they never rang back...good ridence
 1st of Mar, 2013 by   SEONext 0 Votes
The evolution of SEONext demands we address some of these comments. Many are hoax but some are factual and accurate.

Content did originate from India, and it was proofread 2 times by an Indian editor. The problem with this is that a native reader can pick up on the differences. The Hindi language is based off of Sanskrit, while the English language is derived from Latin. Nuances that vary from American English to British English are more pronounced when someone whose native language is of Sanskrit decent.

In order to provide a better service, we have and are shifting from Indian copywriters to Native English speaking writers. Clients paying over a certain threshold automatically got US edited / written work for over a year, but it has taken time to grandfather this to the smaller clients, and we have / are investing heavily regardless of expense for our older clients. Clients that came in after Jan 1, 2013 automatically fell into this enhanced category regardless as pricing was adjusted to account for this. This change in content strategy will allow us to get more converting traffic to clients via content, relying less on rankings.

The recent algorithm updates affected many people. We always diversified our anchor text, targeting company names and keyword variants, spreading the links. In addition, all link building was done and continues to be done by hand (not by a software as a post here claims), over 29 different links are built at any time throughout a 6-month campaign. Link profile was monitored to not reflect massive spikes. The problem with the recent algorithm updates is that it was good to get links with specific anchor text, but it’s not ok anymore. Google changed the rules to level the playing field for those who had not made the heavy investment or who could not afford the investment. Now anchor text has to be varied even more and any campaign, before beginning, needs to be analyzed. We have added long tail variants to all the keywords we focus on to every client in the link building process. Early last year, we developed proprietary tools to determine bad neighborhoods, low quality and penalized sites. Recently, we’ve also added social signal deliverables by US creative personnel to drive traffic and signals for rankings purposes. Our approach has evolved to be fully encompassing taking advantage of all online signals.

We grew from a few dozen clients to over a thousand in a very short amount of time. In order to keep high standards of service we have developed custom project management software that already has been unrolled to increase customer service, coordination with different departments, and to ensure all deliverables are met in a timely and correct manner. It took over 8 months to get it developed, with the efforts of a large and highly skilled staff. The many tools that are publicly available have been and are being built into our platform to increase our level of service and results. Our platform is truly state of the art and allows us to monitor your organic / paid calls, live rankings and Analytics in one central location. It’s also based on the concept of David Allen, Getting Things Done, for enhanced productivity and accountability.

We are driven by our customers’ success, and are leading the world in being one of the most cost effective, full service marketing and development-consulting firms.

We do apologize to anyone who did not have a good experience with us, and admit to mistakes made as we’ve grown and matured, but we are working diligently working to provide you with a better service day in and day out. We’ve suffered some delays and setbacks in getting everything changed and converted to our new system and link building process, but we’ve evolved and transformed to the point where we are a NEW and IMPROVED company. We encourage anyone to reach out to us at anytime. Our contact information is below:

rod@seonext.com - USA office
justin.blackhurst@seonext.co.uk - UK Office
tarun.gogia@seonext.com - India Office
 16th of Mar, 2013 by   Seonextspam 0 Votes
Still a terrible company. They mention above about trying to clear up their image, however if you Google "SEONext reviews" and filter for search results published in the last month you can see A./ They are spamming the web for the term "SEO next reviews" to try and cover up genuine complaints such as this and B./ They are doing it in the lowest quality way possible. (Spun articles placed in low quality article directories) Haha, these sorts of tactics haven't worked for years, and these days are more likely to have a negative effect.
Finally, check out the companies own links, they're so spammy.
The company are a complete and utter joke, they focus on buzz words like "Panda" and "Penguin" to scaremonger gullible people into signing up with them, but they really don't have a clue!
 16th of Mar, 2013 by   Seonextspam 0 Votes
Here's a great example of the rubbish they pass off as work:

http://www.myarticle.com/Internet/Web/SEO/seo-next-bad-reviews-to-be-believed-or-not-to-be-believed.html

In this example they're trying to cover their tracks. I'd recommend anyone who's had a bad experience fill in this form:

https://www.google.com/webmasters/tools/spamreport?hl=en

Or report them for their over optimised blatantly purchased spam links:

https://www.google.com/webmasters/tools/paidlinks?pli=1

Lets drive these morons off the Internet.
 22nd of Nov, 2013 by   Vishal Chohan -1 Votes
Hi All,

I can say I had the SEONext experience and to be honest I was not satisfied with their service. I had them for 4 months and my website did not event reach the top 10.

Do not go for this company as they are absolute cow boys working with a Indian american accent. I am Indian and I am sad to say these bunch of B****** give us a bad name. To be honest they should even be allowed to contact companies in the UK or anywhere else except their own, I know if they mess someone around in Indian they would have there balls in their hands.

Please please please read all the reviews on here about them, do not get wrapped up in their sales talk cos its useless.

If SEONext are reading this I want a FULL REFUND for things you promised delivery and couldn't.

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