Complaint Rating:

Company information:
California
United States

Before you consider selling your product on Ebay and using their PayPal service please read this!

Ebay and PayPal are one! When you list an item to sell on Ebay you are practically " forced" to set up a PayPal account. Read all PayPal agreements!
When you list your item Ebay makes money up front regardless if your item sells or not. Ebay makes money when the sale is made. Now the buyer sends the money to your PayPal account. PayPal can take a percentage too! You need to add all of these fees up before you list or you may end up in the red!

If you decide it is worth it (there are several other auction sites that are better than Ebay!) consider this.

My story: I sign up as a seller. I type in my .com seller name. NOPE. I can't do THAT! It is a violation of Ebay's policy. Oh well. I enter another seller name. I decide to sell some first edition books signed by the authors. I figure in all the various fees and add them in and list the books.

I decide to look at other Ebay sellers who sell the same type products. Low and Behold I find a major book seller who has a .com name. In addition he has sponsered links that link him to the web for other type products for sale. He is not only able to direct buyers to his own web site, he is an affiliate marketer on Ebay. I think about how great this is! I'll do it to.

BUT I CAN'T. It's against Ebay policies. What? I question why this seller is allowed these priviledges and I'm told if I ask again my e-mails will be TRASHED & NOT ANSWERED!

A few MINUTES later I get an e-mail from PayPal and my account is frozen due to suspicious high risk conduct! I can't get my money. I have $1400 in the account and I can't get it out, HOWEVER I AM ALLOWED TO DEPOSIT MONEY INTO THE ACCOUNT!! Can you believe it? I have all of the documentation. Any attorneys interested? Please post a response.

As of today I still can't get my money.

In closing. The website that sells and buys books, www.flatsigned.com, bought a book from me just prior to all of this. I had a book listed on Ebay and he was high bidder. I sent the book to him. He declared it fake. I refunded his money and asked him to return the book. He still has the book!! Ebay and PayPal will not help me get the book back. The buyer said if I e-mail him again (I e-mailed him twice) he will file harrassment charges.

Ebay and PayPal do not adhere to their policies. They DO NOT protect buyers! They are unfair to sellers! Ebay's seller fees are outrageous. BEWARE!