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SedonaBeautySecrets
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1.0 6 Reviews

SedonaBeautySecrets Complaints Summary

0 Resolved
6 Unresolved
Our verdict: Engaging with SedonaBeautySecrets at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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SedonaBeautySecrets reviews & complaints 6

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ComplaintsBoard
W
4:22 pm EDT

SedonaBeautySecrets I am complaining about charges incurred

I agreed to your sample product then today 7/3/2017 I have a pre authorization to my account for $ 93.00 and I want to know why? I gave no such authorization and you need to refund any money taken! The product was a complete joke and it is worth no amount of money. The Reference numbers are [protected] and the pre auth number on my account is 609890.
I will be reporting this fraudulent activity to the B.B.B.
I will be looking for a swift response via my E-Mail.
[protected]@yahoo.com

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10:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

SedonaBeautySecrets Sedona beauty secrets anti-aging cream

I agreed to receive the FREE trial cream, I was charged US 1.25 for this, on October 3. On October 4, I was charged a furtherUS 3.87. I did not agree to purchase further products, as I found the cream made my skin sting.

ON October 13, I was charged a further US 94.31, reference number [protected]. This product I received yesterday November 24th. I am returning this to you.

On November 14, I was charged a further US 139.92, reference number [protected], no product received, but not agreed to anyway.

I do not want further products sent to me and I would like to have US 234.23 refunded to my account, details of which you still hold.

I have not received a statement from you, I was made aware of your charges through my bank statement.

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M
6:59 am EDT
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SedonaBeautySecrets Unauthorized card charges-outrageous

I ordered a trial 10-day supply of some cream which was $1.03. On October 21, 2016 I called and cancelled my trial. I also emailed them with my intent to cancel. Not only was I charged $1.03 and DID NOT receive the trial, I was also charged an additional $94.31 on Oct. 28. I never even received the trial let alone an additional product for that amount. I am furious & the person I just spoke with was rude & could hardly speak English let alone understand what I was saying. I want my money back immediately!

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Is SedonaBeautySecrets legit?

Our verdict: Complaints Board's review suggests SedonaBeautySecrets is mostly legit with an 77% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with SedonaBeautySecrets, reviewing user feedback and how SedonaBeautySecrets addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with SedonaBeautySecrets. Trust, but verify.

SedonaBeautySecrets earns 77% level of Trustworthiness

High Trust Suggestion: SedonaBeautySecrets evaluated with 77% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

  • SedonaBeautySecrets's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • There was some difficulty in evaluating or examining the information or data present on the sedonabeautysecrets.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • The website belonging to SedonaBeautySecrets has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
R
8:10 am EST

SedonaBeautySecrets The company continued to charge me even when I cancelled the trial

I subscribed for the trial and the company Sedona Beauty Secrets turned to be real scam. I got the ordered eye cream and was shocked that my eyes were swollen and gummy. I had 15 days free trial and of course I cancelled it before. I was shocked when the company continued to charge me even when I cancelled the trial. Be very careful with these guys. It doesn’t worth to subscribe for these trials and their orders.

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R
7:46 am EST

SedonaBeautySecrets They charged me twice after the cancellation

I have placed the order and I got the confirmation from Sedona Beauty Secrets. It was also mentioned that if I cancel the order, they wouldn’t charge me. I tried to cancel it, but I didn’t get the confirmation. I tried again and this time I got email about the cancellation. But when I opened the account, I was shocked. They charged me twice after the cancellation. Be caution.

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3:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

SedonaBeautySecrets False Advertising

This company knows exactly how long it takes to get their "free" product out and still with their misleading add you have 8 days to cancel they will bill your credit card even before you receive the product to try it . Received paged on 12/1 and was charges 12/4. Very misleading. After speaking to a customer service supervisor I finally got them to credit me 60% and also strongly recommended they change their add. BEWARE of Sedonabeautysecrets.com or anyone that claims a free trial. It is simply not true.

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Contact SedonaBeautySecrets customer service

Phone number

+1 800 918 2757

Website

www.sedonabeautysecrets.com

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