SedonaBeautySecrets reviews & complaints 6
Keywords
cancel product company receive account charge email trial amount refund add credit card customer service misleading supervisor try cancellation caution confirmation orderNewest SedonaBeautySecrets reviews & complaints
I am complaining about charges incurred
I agreed to your sample product then today 7/3/2017 I have a pre authorization to my account for $ 93.00 and I want to know why? I gave no such authorization and you need to refund any money taken! The product was a complete joke and it is worth no amount of money. The Reference numbers are [protected] and the pre auth number on my account is 609890.
I will be reporting this fraudulent activity to the B.B.B.
I will be looking for a swift response via my E-Mail.
[protected]@yahoo.com
Sedona beauty secrets anti-aging cream
I agreed to receive the FREE trial cream, I was charged US 1.25 for this, on October 3. On October 4, I was charged a furtherUS 3.87. I did not agree to purchase further products, as I found the cream made my skin sting.
ON October 13, I was charged a further US 94.31, reference number [protected]. This product I received yesterday November 24th. I am returning this to you.
On November 14, I was charged a further US 139.92, reference number [protected], no product received, but not agreed to anyway.
I do not want further products sent to me and I would like to have US 234.23 refunded to my account, details of which you still hold.
I have not received a statement from you, I was made aware of your charges through my bank statement.
Unauthorized card charges-outrageous
I ordered a trial 10-day supply of some cream which was $1.03. On October 21, 2016 I called and cancelled my trial. I also emailed them with my intent to cancel. Not only was I charged $1.03 and DID NOT receive the trial, I was also charged an additional $94.31 on Oct. 28. I never even received the trial let alone an additional product for that amount. I am furious & the person I just spoke with was rude & could hardly speak English let alone understand what I was saying. I want my money back immediately!
Is SedonaBeautySecrets legit?
SedonaBeautySecrets earns 77% level of Trustworthiness
High Trust Suggestion: SedonaBeautySecrets evaluated with 77% trust by Complaints Board. Safe for use, yet remain cautious with personal data.
- SedonaBeautySecrets's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
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- The website belonging to SedonaBeautySecrets has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
The company continued to charge me even when I cancelled the trial
I subscribed for the trial and the company Sedona Beauty Secrets turned to be real scam. I got the ordered eye cream and was shocked that my eyes were swollen and gummy. I had 15 days free trial and of course I cancelled it before. I was shocked when the company continued to charge me even when I cancelled the trial. Be very careful with these guys. It doesn’t worth to subscribe for these trials and their orders.
They charged me twice after the cancellation
I have placed the order and I got the confirmation from Sedona Beauty Secrets. It was also mentioned that if I cancel the order, they wouldn’t charge me. I tried to cancel it, but I didn’t get the confirmation. I tried again and this time I got email about the cancellation. But when I opened the account, I was shocked. They charged me twice after the cancellation. Be caution.
False Advertising
This company knows exactly how long it takes to get their "free" product out and still with their misleading add you have 8 days to cancel they will bill your credit card even before you receive the product to try it . Received paged on 12/1 and was charges 12/4. Very misleading. After speaking to a customer service supervisor I finally got them to credit me 60% and also strongly recommended they change their add. BEWARE of Sedonabeautysecrets.com or anyone that claims a free trial. It is simply not true.
Contact SedonaBeautySecrets customer service
Phone number
+1 800 918 2757Website
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