Sedgwick Claims Management Services
reviews and complaints

My home burned to the ground along with everything I owned. I had a security and fire early warning monitoring system which was supposed to alert you of fire and also report fire to fire department. My home somehow caught fire in the rear of my home while I was home. I was not in an area of home to realize the on coming destruction. The fire system never went off all the way up to the point where the home began to fill up with smoke. ADT employee who was in a management position sent me a letter stating that she apologized that ADT FAILED me and that basically her company ADT had no liability. After that they put Sedgwick insurance on me and after requesting and my sending them 2 times by email and hard copies, they continued to say they did not receive my claim. Eventually they even attacked me personally saying I was negligent and caused the fire. They used any and all ways to discredit me even though fire was investigated by 2 county fire marshalls and a private fire investigator from my insurance company. They eventually just told me go away. Yes insurance paid me for my losses but so many things were lost that could not be replaced. All of my photos, my cat, just imagine 50 years of your lifetime belongings burning. I am still alive but had I been asleep like ADT I would not be. I am still scared to leave my dogs home alone and at night do not sleep well. ADT is a joke and I even discovered from their insurance company that they do not follow NFPA code and he also stated they do not have to follow code. There is also furbish in their contracts you should read that states they have no liability.

1) November 11, 2008, injured at workplace, driven to E.R. by supervisor. Treated for scalp laceration and (2) bilateral fractures to left and right thumbs were xrayed and referred to specialist.
2) December 03, 2008, Letter authorizing surgery issued to treating surgeon.
3) December 23, 2008, Surgery center calls to schedule a 12/24/08 procedure and sees me for pre-sugery at 2:30pm. Surgeon advises that the surgery is at best "highly unlikely to correct deficiencies in either thumb due to extensive scar tissuing and delayed treatment". I postpone at surgeon's advice.
4) January 14, 2009, Sedgwick issues letter transferring management of my claim to Liberty Mutual/Helmsman.
5) January 20, 2009, The Home Depot announces the closing of its Irving facility and I am suseqently laid off.
6) February 05, 2009, Followup appointment. Surgeon performs impairment exam to both thumbs and issues report to Sedgwick/Home Depot that clinical maximum medical improvement had been reached and that permanent impairment of 6% total body existed.
7) February 20, 2009, Final day of employment at THD.

SUBSTANCE OF COMPLAINT:

I have never heard from any of the parties involved in this claim since my last medical appointment on 02/05/09. My complaint is that I now suffer with severe joint pain and swelling as a result of the (42) day delay in scheduling my surgery for pin placement originally agreed to on 11/11/08. That I have been treated with callous disregard by The Home Depot, Sedgwick, CoCentra and Liberty Mutual. That I intend to pursue all civil and medical remedies available. That I am currently looking for legal representation. That I have all documents including original xrays from E.R. to substantiate all claims.

David VanCompernolle
[protected]@tx.rr.com

Sedgwick has there hands in the work related injury drs. Wallets and fill them up as long as the drs dismiss your injuries, delay timely and proper medical care. The drs are rude, incompetent, make up lies and forward the info to sedgwick as facts. Sedwick and the drs. Can not be trusted with your care. If your injured at work get a lawyer the same day your hurt, if sedgwick is the carrier. They deny claims prolong treatment, then drs tell you enough time has gone by your not in pain, mentally get on down the road dismiss you like trash or gum on there shoe. The drs. Walk out of the office before you can discuss your injury. Sedwick drs dont listen and dont care as long as there wallets are full for there ski trips and fishing outings. Dont trust the drs fancy website claims. Its bunk. I was injured several months ago havent received any treatments for severly injured back. I was told your fine your not in pain get over it, and full duty at work! I had to pay for my own mri, from my private dr showing the full injury.
Sedgwick is a huge joke. Companys who use them dont care about there employee and companys hide behind the erisa hipe!

Sedgwick CMS claims adjuster Tina Parks is a lying, calculating dishonest person and of all the claims adjusters I have ever dealt with I got the worst. She lied from day one trying to get me to have my insurance pay for vehicle damages sustained from getting hit by one of their clients trucks. She lied and delayed for more than 30 days, only to tell me she didn't see how their truck could've hit me, my first thought was; gee were you there? I didn't knock my bumper off, but what goes around, comes around and only a judge will have the last say.

Sedgwick CMS is a third party administrator of Disability Claims for many large and small organizations across the country. They are liars and cheats! They will deny claims for virtually any reason, true or not. Their compensation schedules are such that the more claims they deny the more money they make.

They will harass you, lie to you, change their requirements, and do everything possible to deny a claim regardless of if it is a legitimate claim or not.

They will deny you rights provide you in State Laws and in case law in Federal Courts and say these 'rights' are 'not authorized under the plan'. Ratna Bagwe and Rick Hernandez in their Chicago office are among the best of their liars.

Do not trust these people to give you a fair shake!

Dear Sir:
I was informed by Walgreens Drug Store that my life time medical benefits have been denied by Sedgwick CMS, the insurance company representing Los Angeles Unified Scool District.
My Claims file # with Sedgwick is WC648024232LM.
I have called Sedgwick multiple times with no response.
I recieved my award in 1996, VNO 0291672 &VNO 0291673.
Can you please help
Thank You
Sandra Adams
1520 Ambrosia Ct.
Fort Collins, Colorado 80526